Owner of VPN unlimited service. Got into contact with Support as there was no option to change mail adresses (bummer). However, I reached out and got immediate respons (<2 min) on the question.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
VPN Unlimited is one of the best virtual private network services to protect all data you receive or send over the internet, to surf the web anonymously and to bypass restrictions. Get 7-day free trial of our online VPN service and try for yourself.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recommend this Vpn. Tons of servers and very good price (if you know where to buy from). Their customer service is very good too. One recommendation: for Windows download the app from the Windows Store, avoid their standalone app.

Reply from KeepSolid VPN Unlimited
I’ve used VPN Unlimited for around 3 years and it’s brilliant. Had my first issue today as I couldn’t find how to login to remove one of my 5 devices so that I could use it on another. I messaged online and got a really quick emailed response from Maria Polis who sent me a link and from there it was super easy. It’s never skipped a beat for me. Thanks UVPN team!!!

Reply from KeepSolid VPN Unlimited
I have been using "KeepSolid VPN Unlimited" for more than 2 years. It performs as promised and is improving with every update. Today, I was unable to log in. I filed a complaint and got a prompt answer within minutes. I appreciate it.

Reply from KeepSolid VPN Unlimited
Paid for a service that doesn't work. You can't use this VPN for streaming. It says it has "locations" for streaming services like Netflix and Prime but the players detect the VPN and block the videos. Depending on your bank, you may also get blocked trying to use this VPN while travelling. It's a scam product. I've left previous reviews like this and the developer responded telling me to contact customer support. When I contacted customer support they told me there's nothing they can do.

Reply from KeepSolid VPN Unlimited
Excellent customer service and support. Very timely responses and very helpful staff. The products are worth every penny.

Reply from KeepSolid VPN Unlimited
Great customer service and great service overall

Reply from KeepSolid VPN Unlimited
These guys are pro. Hold the lifetime version from a long time. Excellent service and works like a charm.

Reply from KeepSolid VPN Unlimited
I took out a very favorable lifetime subscription nine years ago. The service always works perfectly worldwide, so I can access services at home when I'm traveling or abroad from home. The redirection via the VPN client only has a minimal impact on the download speed and data stream.
I can only describe the service as excellent: I had to change my access account because I switched to a different mail provider. The necessary steps were explained to me in detail and my account was transferred immediately (perhaps there should also be a way to complete the process on your own without having to contact customer service). The process involved a multi-stage check to see whether I was authorized to do so, so it was very secure.

Reply from KeepSolid VPN Unlimited
I have had nothing but terrific luck with this VPN. Recently I had difficulty logging to my lifetime account in Italy and in error subscribed to a free 7 day trial. I wrote support and had an immediate response from Maria. She asked a few questions. I sent screenshots and she figured out what had happened, told me how to correct it and sent the apple links to solve the problem. Thank you Maria and Keep Solid!

Reply from KeepSolid VPN Unlimited
I’ve been using VPN Unlimited for several years now and have always had good reliable service from the system.
On the occasion of needing customer service, they have been fast and efficient

Reply from KeepSolid VPN Unlimited
It is a highly customer-supported and performance VPN app.

Reply from KeepSolid VPN Unlimited

Reply from KeepSolid VPN Unlimited
At one point the account was blocked, I called the assistance service, who solved the problem urgently and professionally
Keep it up

Reply from KeepSolid VPN Unlimited
Had a email chat dialogue with Maria from the support team to help resolve some acct mgt issues I had - not anything vpnunlimited or Keep Solid had done - but all fixed up and very happy now.

Reply from KeepSolid VPN Unlimited
I was locked out of my account and lost access to the email on record. I reached out to support and they helped me after authenticating me and reviewing my account. Have no fear using this platform.

Reply from KeepSolid VPN Unlimited
It works perfect, in a really easy way. The customer support is awesome.

Reply from KeepSolid VPN Unlimited
What stands out most for me is their customer service. Whenever I had some issue it would be resolved really fast and their response rate is impeccable.

Reply from KeepSolid VPN Unlimited
Been with VPNU for several years. Their service is very reliable. Only been down a very few times. Speeds vary, of course, by the distance from the server you choose to your physical location although sometimes the speed drops for unknown reasons.
I use their browser extensions over the desktop app as I get better speeds that way.
Their support is top-notch as they respond very quickly to any issue you may be having with the service. I recommend VPN Unlimited for your VPN needs.

Reply from KeepSolid VPN Unlimited
I got a reply to my service question in less than an hour! The instructions were clear and simple. My problem was solved!

Reply from KeepSolid VPN Unlimited
My computer was turned off for 4 months and VPN wasn't working. I contacted company through email and they helped me get it working again. Thank you. Great service and great VPN

Reply from KeepSolid VPN Unlimited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.