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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the constant and unwanted calls, often receiving multiple calls daily from various numbers. Customers frequently reported that these calls were from unsolicited callers who were often rude and unhelpful when confronted. Reviewers also expressed frustration with the company's apparent lack of vigilance in vetting its customers, leading to their numbers being used for unwanted activities and harassment. Consumers were particularly unhappy with the staff's behavior, noting instances of rudeness and a refusal to identify themselves. The product, which seems to be the provision of phone numbers, was consistently linked to problematic solicitations and unwanted calls.

What people talk about most

Customer communications

Clients share negative opinions on contact, primarily due to persistent and unwanted calls. Many reviewers... See more

Service

People report negative experiences with service, primarily due to the company providing numbers to scammers... See more

Staff

Customers consistently express dissatisfaction with staff interactions. Many reviewers report encountering... See more

Customer service

Reviewers express frustration with customer service, particularly regarding persistent and unwanted calls... See more

Product

Consumers find the product to be negative, with many describing it as a device for scam callers and a tool... See more

Based on these reviews

Rated 1 out of 5 stars

I just had a call that vox bourne sa has somehow provided my number to an arrogant bloke who with 2 other women say they're my energy adviser. My number is ex directory but since I've had to convert t... See more

Rated 1 out of 5 stars

Nearly scammed as landline number they used I recognised the area code, being ex BT, but i did not recognise the number. My landline is ex directory so I should not receive cold calls. The number call... See more

Rated 1 out of 5 stars

seems to be hosting numbers for several criminal enterprises who have tries to convince me that they are a mobile operator I've never used. Clearly absolutely zero checking of their users. Should have... See more

Rated 1 out of 5 stars

I have been receiving numerous calls from numbers belonging to this company my system is stopping them as spam/scam examples: 0744197 416, 417,418,419,420,421 linked to a company I have previously r... See more


Company details

  1. Phone and Internet Service
  2. Software Company
  3. Web Hosting Company

Information provided by various external sources

Voxbone is a communication as a service company headquartered in Brussels, with offices in San Francisco, Austin, London and Iași.


Contact info

1.1

Bad

TrustScore 1 out of 5

249 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scammers

These people provide phone numbers to scammers. I had a call today from someone claiming to be 'my local energy adviser' from this number 01603 385265. This is a number provided by Voxbone and has a Norwich code but could be located everywhere. A quick Google search shows Voxbone are an extremely dodgy organisation

18 June 2024
Unprompted review
Rated 1 out of 5 stars

These are fraudsters and have been…

These are fraudsters and have been reported to a number of agencies to investigate… huge number of calls being made to vulnerable people! Shame on you and hope the police investigate and you receive a huge fine…. Shame on you scum

12 June 2024
Unprompted review
Rated 1 out of 5 stars

I receive many nuisance calls from both…

I receive many nuisance calls from both landline and MOBILE numbers, which I do not pick up or call back. After the latest of several calls that I later found was from this outfit (which this time I did call back) I was told the number is not recognised! Nuisance and scam callers will get away with this spamming until the useless phone authorities are forced to get off their backsides, shut them down and fine or jail them, instead of doing NOTHING!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Trust pilot should allow zero star rating. 01753925206 is the latest number I have blocked.

31 May 2024
Unprompted review
Rated 1 out of 5 stars

Stupid people constantly harrassing me

Ive been told these are the people responsible for the constant 0141 number ringing my phone sometimes its selling Solar Panels(already got them) Loft insulation(done last year) and grants available for central heating (not for gas oil - which we are)when I tell them this they start arguing I just hang up but why do they keep on calling I have had 4 hang up calls from them today Isn't it a sign of madness to keep doing the same thing over and over again and expecting a different result?

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Abusive call

We had a phone call from Voxbone and we said don’t call as we’re on caller preference. 5 minutes later another call from Voxbone asking who was speaking. My wife said it’s none of your business and the reply was “f**off b****h” - amazing reaction

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Supply virtual phone numbers to Scammers

I am currently receiving daily calls originating from virtual phone numbers supplied by Voxbone. My own phone no is ex-directory, registered with the TPS and is not listed anywhere as I never give out my landline.
These callers do not abide with TPS regulations and when challenged they say the are a health worker who got my number from a list of people who have a health issues, or from a public list interested in Solar energy, or on a gov list eligible for replacement windows and doors scrappage discount. All untrue. Last 3 Scam calls were from 01503390083, 02843780112,
02871142621

7 May 2024
Unprompted review
Rated 1 out of 5 stars

Spam calling.

Virtually every day I get a call from a number sold by voxbone. They must also sell lists of active numbers to scammers and spammers.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Bad bad bad

Bad. Bad. Bad. Unregulated and gives scammers access to people. I'm getting scam callers from people using voxbone sa

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Absoloute bad company allowing scammers…

Absoloute bad company allowing scammers to use their phone numbers to ring up and then the next day doing the same thing under a different number and makes them even more UNTRUSTING and Voxbone now known as bandwith.com knows and allows this all to happen.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Stop selling local numbers to…

Stop selling local numbers to scammers!! You're complicit in misery. People are, at best, losing valuable time to this nonsense and at worst, losing their hard-earned money. Do some due diligence!! Unless you're doing this knowingly, in which case get in the bin. You're a stain on humanity.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Only put one star as it wouldn’t allow me to choose no stars! Multiple unsolicited calls from unknown numbers - 6 so far today. No idea what they are calling about as I don’t answer the calls. All information onlind indicates they are scammers. Do not engage with them

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Medical health scam called from this company…

Medical health scam called from this company using number 02843 780095. Would not answer questions about how they got my health details, decline to respond when I challenged under data protection. BE AWARE OF THEM - this scam needs to be closed down asap..

5 April 2024
Unprompted review

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