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VoucherFlow - Voucher Lifecycle Management VoucherFlow is a voucher lifecycle management platform built specifically for independent boutique hotels with a spa. Most spa managers sell gift vouchers and experience packages, but quickly lose control of what happens next. Who bought? Who was contacted? Who booked? Who's about to expire? The answer usually lives in a spreadsheet — or worse, in someone's WhatsApp messages. VoucherFlow replaces that chaos with a structured pipeline. From the moment a voucher is sold to the moment it's redeemed, every step is tracked, logged, and followed up automatically. What we do: CSV import from any booking or PMS system Visual pipeline: Bought → Contacted → Booked → Redeemed Personalised email follow-up templates with automatic expiry alerts Financial reconciliation report: sold vs redeemed vs pending Who we're for: Independent hotels of 3–4 stars, 20–80 rooms, with an in-house spa. Spa managers and directors who want to stop losing revenue to expired, forgotten vouchers — and stop rebuilding the same Excel file every month. Why VoucherFlow: We're not a generic CRM or a large hospitality suite. We're a focused tool that solves one problem extremely well. Setup takes under an hour. No training required. No IT department needed. Available in English and Portuguese. Free 14-day trial, no credit card required.
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