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Rated 1 out of 5 stars

Bought this ring and discovered that it did not exist on the GRA Website. It is a scam company operating out of China

Rated 1 out of 5 stars

SCAM - FRAUD THIS COMPANY TOOK MY MONEY WITH PROMISE OF HIGH QUALITY GOODS - excellent customer service and 30 day no hassle refunds!!! ALL LIES. Ring was received, was not as described - asked for r... See more

Rated 5 out of 5 stars

High quality of the moisannite ring 💍 Free delivery as promised to Australia. 9 days / 7 business days arrived Australia. My ring size is between 3.5 to 4, but thinking of summer is coming, hot weath... See more

Rated 5 out of 5 stars

Its all about the people!! Ive been dealing with Divine having bought a ring for my wife that turned out to be too small - Divine helped me track the package and when it wasn't the right size has been... See more

3.2

Average

TrustScore 3 out of 5

98 reviews

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3.2

All reviews

(98)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a ring from this company and…

I bought a ring from this company and was over the moon with it when it came, after a couple of weeks a claw broke and they were great about it and replaced the ring.

I've just brought the ring with me to Turkey to have it reset into my Grandmother's wedding band, I use a very reputable diamond specialist for all my diamonds and jewellery, well imagine my embarrassment when he tested to 'Mossanite' only for him to tell me its not Mossanite but a cheap Cubic Zirconia, he tested my diamonds and a Mossanite in his shop, nothing wrong with his tester. I have contacted Vosali who haven't bothered to reply, steer clear of this company at all costs 🤬

22 August 2022
Unprompted review
Rated 5 out of 5 stars

Despite reading some negative reviews

Despite reading some negative reviews, I chanced ordering a ring from this site and I was very positively surprised! Arrived in a lovely packaging with lifetime warranty and authenticity certificate, fits perfectly and looks absolutely stunning! I take it that if it ships from China it has a long way to go - I waited for mine to arrive for 3 weeks abut it was worth it as the ring is beautiful!

12 August 2022
Unprompted review
Rated 1 out of 5 stars

Be aware of scammer!!

Be aware of scammer!!! They are just copying everything from Sateur. Every packaging, every copywriting and advertisement, copying their photos etc. Everybody can check on Facebook, the posting date and everything!!!

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Scammers…

This company is a scam,please do not buy anything from them,they show you tracking details from China to Heathrow then tell you the address is wrong and the package was sent back to sender.when trying to get my money back the refuse to answer the emails so out of pocket,and they are still advertising on Facebook SHOCKING.

16 June 2022
Unprompted review
Rated 1 out of 5 stars

Have ordered a ring and in no account…

Have ordered a ring and in no account order from this company!!!!! My ring has never arrived, 2 months now waiting money was taken very quickly out of my account ,sadly I didn't go through PayPal, so please everyone take note or you'll lose out to these scammers !!!!!! 🤬🤬🤬

16 June 2022
Unprompted review
Rated 5 out of 5 stars

WOW Stunning ring

My vosali ring arrived today. Have to say i'm blown away by the quality of it.
The sparkle and shine is breathtaking. You really can't tell it's not a diamond.

Wish i could leave a photo for people to see.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Sparkles just like or if not better than a regular diamond. I was reluctant to buy a ring online but after seeing all the positive reviews I gave it a shot and I’m so happy I did. This ring is breathtaking. I would definitely recommend this ring to anyone.

29 April 2022
Unprompted review
Rated 1 out of 5 stars

Fraud company

Firstly tlit took over 45 days for the ring to arrive. What arrived was the wrong size. It's been 4 months since I asked for a replacement. They have been dodging me around on emails. Now when I asked for a refund on the email, they have stopped responding.

7 April 2022
Unprompted review
Rated 1 out of 5 stars

Prongs gave away with 45 days -POOR

The prongs loosened up with 45 days and the firm refuses to repair or replace or refund. The prongs are supposed to be strong enough to hold the stone. Rubbish quality of product and customer service. Stay away. Wish I could upload a picture.

6 February 2022
Unprompted review
Rated 1 out of 5 stars

No refund!

Waited around a month for delivery, the ring was nice but I needed a bigger size. I emailed customers services to return it. They gave me an Australian address to return it to which cost me £15 to return. They received the ring 18th January I've had no refund or no reply to my emails. Very disappointing, I will be going through PayPal to try and get my refund.

26 January 2022
Unprompted review
Show reviews in all languages. (98 reviews)

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