Voltex Electrical logo
Visit website

Voltex Electrical Reviews 2,470

•
TrustScore 5 out of 5

4.9

Electrical Wholesaler
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and innovative design, which makes them user-friendly for professionals. The delivery service is frequently mentioned as fast and reliable, with many appreciating the option for next-day delivery and the thoughtful inclusion of treats in their orders. Reviewers also commend the exceptional customer service, noting the helpfulness, attentiveness, and quick response times from the support team, even when rectifying customer errors. However, some customers have experienced issues with delivery, where goods were not delivered as expected or were left in unsuitable locations by the courier company. Additionally, a few people mentioned that the product range could be more extensive, requiring them to source certain items elsewhere.

What people talk about most

Product

Consumers find products to be of good quality, well-designed, and competitively priced, often praising the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and quick delivery times,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent and often... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the fact that I can tell my client that their items will be delivered on the day which helps get the job over the line. Deliveries have always be as expected. Great service, oh the sweets are a... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good about Voltex! Their staff are wonderful to deal with. There products are industry leading and of top quality. They put a 7 year warranty on all their electrical products for... See more

Company replied

Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ordered incorrectly for the job and…

Ordered incorrectly for the job and voltex were so easy to deal with for a return!!

12 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Mitch, thanks for your review we really appreciate your feedback!

Rated 5 out of 5 stars

Fair dinkum wholesalers

Good product, honest advice, good prices and fast shipping!
Plus the little freebies in orders is always a sweetener!

14 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Hugh! 😁

Rated 5 out of 5 stars

Always happy with the service Voltex…

Always happy with the service Voltex provides. Their website is easy to use, notifications are sent when orders are dispatched and delivered.

13 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thank so much Aaron! 😁🎉

Rated 5 out of 5 stars

Website is very easy to use

Website is very easy to use. You know exactly what you will be paying for the products. Freight is generally overnight. Stock majority of products that I use. There are no negatives from my view.

6 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much Don! 😁

Rated 5 out of 5 stars

It's really easy to navigate your web…

It's really easy to navigate your web page or app. The whole ordering experience is good, I can't see how you could improve your service.

4 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for you so much for your review Paul!

Rated 5 out of 5 stars

Customer service

Customer service. Good quality products. Prompt and clean delivery.
Great warranty service

19 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Jeremy!!

Rated 5 out of 5 stars

Order left at door

Only criticism is that my package was left at the door when I beleive wrote instructions to take to depot or closest post office if not home. But that is on the courier company and not Voltex.

23 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Michael, thanks for your review! Apologies your order was left at your door against your wishes. You're correct, your note said, "If not home, leave at local post office." Our delivery drivers are not affiliated with Aus Post, so they are unable to leave orders at the post office. This likely confused the driver, sorry! Appreciate your feedback as always!

Rated 5 out of 5 stars

Never had a problem at all with my…

Never had a problem at all with my orders and the speed at which I received my order was more than I expected. Best part was the bag of munchies that came with each order.

17 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for all your support! 😁

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look