Voltex Electrical Reviews 2,462

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and innovative design, which makes them user-friendly for professionals. The delivery service is frequently mentioned as fast and reliable, with many appreciating the option for next-day delivery and the thoughtful inclusion of treats in their orders. Reviewers also commend the exceptional customer service, noting the helpfulness, attentiveness, and quick response times from the support team, even when rectifying customer errors. However, some customers have experienced issues with delivery, where goods were not delivered as expected or were left in unsuitable locations by the courier company. Additionally, a few people mentioned that the product range could be more extensive, requiring them to source certain items elsewhere.

What people talk about most

Product

Consumers find products to be of good quality, well-designed, and competitively priced, often praising the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and quick delivery times,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent and often... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the fact that I can tell my client that their items will be delivered on the day which helps get the job over the line. Deliveries have always be as expected. Great service, oh the sweets are a... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good about Voltex! Their staff are wonderful to deal with. There products are industry leading and of top quality. They put a 7 year warranty on all their electrical products for... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great to work with Voltex

Working with Voltex is great for my business. A great range of electrical products. The products are well designed and priced. More importantly the backup support for warranty and any other issues that might occur is top rate. If you have a query of any kind with one of their products you just need to call the support number and the problem is solved.

23 April 2026
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Reply from Voltex Electrical

Thanks so much for your review Tony! 😁🥳

Rated 5 out of 5 stars

Voltex Electrical - 100%

Great staff, range, quality and value products; speedy delivery. Good company to deal with.

15 April 2026
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Reply from Voltex Electrical

Awesome, thanks so much James!

Rated 5 out of 5 stars

The best thing I like is the product…

The best thing I like is the product review and that design crew listen to us fellow sparkies on how things can be improved.
Products are of good quality and the warranty on product. &labour is awesome.

16 April 2026
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Reply from Voltex Electrical

Thanks so much Colin!

Rated 5 out of 5 stars

1.I always find our order on time

1.I always find our order on time.
2. This best thing about this company is the respectful relationships with their customers .
3.Quick response from Customer Support numbers.
4. Beautiful rewards

17 April 2026
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Reply from Voltex Electrical

Thanks so much Amardeep! We really appreciate your review! 😁

Rated 5 out of 5 stars

General Product Review

You guys are really good because you listen to our complaints and fix the problems. You sell good quality products maintain a good quality control. I stopped using Clipsal switches and power points years ago because they use to go yellow from the sun and plastic behind the power points breaks down and the power point stops working because the copper terminals dislodge for the housing. I've spoken to previous wholesalers, but they say there not going to do anything. This problem happens in a 8–10-year time frame even on power points that hardly get used.
I'm sure if your power points were like that you would fix the problem.
Anyway, I love your service and will always recommend you. The old clipsal and HPM power points were so good they worked for over 20 years and stayed white but obviously they think people will keep using their products based on their old good reputation.
Their switches also suck,I used their 32A cooktop isolation switches and they melt over time.
Keep up the good work
Regards Loop Renovations

10 April 2026
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Reply from Voltex Electrical

Thanks so much for your review Lupco!! We really appreciate all your feedback and support! 😁

Rated 5 out of 5 stars

Always conmunicates very well.

Always conmunicates very well.
No fuss. If there is anything wrong Voltex are quick to sort the problem out with minimum disruption.

15 April 2026
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Reply from Voltex Electrical

Awesome, thanks so much Greg!

Rated 5 out of 5 stars

Hey team!

Hey team!

Honestly very happy with the support I received, I had miss orderd gear and you rectified my mistake without hesitation. Much appreciated. I'm only a small buisness, yet I'm made to feel as important as your biggest clients..

Happy with the products

Happy with tech support and after sales.

Only grip is all the emails when ordering, would just like the one tax invoice.. but that's only because I like to complain about something.

Keep it up team

7 April 2026
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Reply from Voltex Electrical

Thanks so much for your review Nathan!
We really appreciate all your support and feedback! 😁

Rated 5 out of 5 stars

Very good company to deal with.

Very good company to deal with.
I changed over 10 years ago after clipsal and other electrical brands products had dropped in quality plus other wholesales selling products like led lights that were failing and had no real warranty. I like the 7 years warranty on their led lights and when i have had some fail they send out a replacement straight away. Its nice to be able to speak to their technical staff for more information when needed! It’s nice to get the free dinks and snakes on the delivery. I always find the sales people are friendly and very helpful.

9 April 2026
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Reply from Voltex Electrical

Hey Mark, thanks so much for your details review! We really appreciate all your support over the years! 😁🍻

Rated 5 out of 5 stars

Site was easy to use

Site was easy to use , when I did have a problem it was solved very quickly thanks

9 April 2026
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Reply from Voltex Electrical

Thanks so much for your feedback Costa, we really appreciate it! 😊

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