Did you really think we your early backers will forget about your scam ? Backed in 2018 order 17988 never got it 7 years later still the same situation. STAY AWAY FROM THIS SCAMMERS !
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See what reviewers are saying
Ordered in 2018 and still waiting for my wallet now 7 full years later. From the Indiegogo backer email (Aug 2018): 1 Cardholder-Indiegogo Special Estimated delivery: August 2018 ★ Pre-... See more
Bought in May 2018... still no wallet... soooooo disappointed and frustrated.... Comprado en 2018....y todavía sin cartera....muy decepcionada y frustrada... Acheté en 2018 ... et toujours s... See more
Company replied
Non fatevi ingannare, più sotto potete leggere il mio messaggio su Indiegogo.... ho lasciato il mio contributo più di tre anni fa e, come migliaia di altri “contributori”, ad oggi non... See more
Company replied
Company details
Information provided by various external sources
Volterman Smart Wallet is the World’s most powerful wallet with 5 smart functions: Built-in Powerbank, Distance Alarm, GPS Tracking, WiFi Hotspot, Camera.
Contact info
Sunset Lake Road 2035, 19702, Newark, United Kingdom
- volterman.com
1.1
Bad
284 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Complete and utter BS
Complete and utter BS, I waited 4 years as a backer to get a half baked product that doesn't have 1/3 of the features it promised to have...
3 June 2020
Unprompted review
Reply from VoltermanSmartWallet
Guillaume, as we can see you have received all your contributions successfully on 2/11/2020, and 2/27/2020. Moreover, you have scanned two of the QR codes․Thus it would be great if you mention this fact as well so as the review corresponds to the reality․As we have always mentioned our Customer Support department is ready to assist and help if you face some kind of difficulties. We do assure you that our wallets have all the introduced functions and if you do not manage to use one of them you can freely contact us via wow@volterman.com and get all the necessary instructions and advice. Regards.
It's not smart if you think to buy this wallet
It's been over two years since my purchase but have never received any piece. They will never send wallets any more but no refund. This is scam.
And they always reply the same template, like the below. LOL
22 May 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Yusako, thank you for sharing your feedback. Once making a contribution you may know that delays are possible for the startup campaigns, however, of course, we do understand that delays are not acceptable at all, that is why we work hard every upcoming day to provide the rest of the perks to our backers. We are really sorry that you have such an opinion, however, please be sure that all our backers will receive their perk. At this point, we have already shipped thousands of units to our backer and do our best to increase the number of the shipped units day by day.
Thanks.
Toujours rien reçu alors que la…
We never recevez our order since 3 year.
So could you confirm us when it will be send tu us ?
Looking forward reading you
18 May 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Gueky, we are really sorry for the delays. Please, be sure we work hard to fulfill the rest of the perks as soon as possible and provide our backers with products of the highest quality. Currently, we do provide only the exact timelines to our backers which become available nearly a week before shipping. Feel free to contact us via wow@volterman.com or FB messenger if you need any assistance and our Customer Support department will assist you accordingly.
Thanks.
After 2 and a half years of waiting
After 2 and a half years of waiting, nothing apart from endless email responses that have changed over the years but the answer and outcome are always the same. They seem to have gone over their heads or something - a lot of money shelled out for nothing
16 May 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Paul, we do understand your opinion, however, be sure that you will receive your contribution and we spare no effort to provide them at the earliest convenience. As a startup campaign delays are possible, nevertheless, we do not accept it as a basis and we have an exact plan to fulfill the rest of the perks within short timelines. We are always thankful to our backers for helping us to bring the idea into reality and be sure your trust is very important for us.
Regards.
Over 2.5 years after shelling out $250…
Over 2.5 years after shelling out $250 dollars and a 3 month initial delivery date...I have no wallet. Over 20 emails of stall tactics and blaming logistics, still no new date. They are total scammers and Will be sued soon.
16 May 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi James, thank you for your review. Firstly let us thank you for your contribution to our campaign, it is highly appreciated. Please accept our sincere apologies for keeping you wait this long. Be kindly informed that we are moving forward and increasing the number of shipped perks. We are working hard to fulfill the rest of our contributions. We assure you that you'll receive your perk (s) as promised.
Our Customer Support team will be happy to assist you via wow@volterman.com at any time. Thanks!
One of the first backers on INDIEGOGO
One of the first backers on INDIEGOGO, for this project, almost three years ago. Did neither received my items nor a refund. The company is now offering to deliver in less than one month. How come if they are not able to send me the ones ordered three years ago! SCAM
15 May 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Pedro, thank you for your review. We feel sorry for all these delays and inconveniences that you experience. Please be sure we have overcome early-stage challenges and go on successfully. Regarding the website, we opened it for those who didn't manage to make a contribution when the campaign was closed. So that they can make a pre-order through the website. However, it does not interfere with the shipping process of our contributions. We do prioritize our backers and work hard so as to speed up the whole process. You are always welcome to contact us via wow@volterman.com and we will happily assist you. Regards.
At the End justice will rain and they…
At the End justice will rain and they will have a poor life because the stole the whole money from good people that trusted and believed in them. Life will fukc them hard someday! Trust me
28 April 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Justice, we do not reply to comments or reviews which include rude or offensive words. Please kindly paraphrase your request and we will happily assist you. Thanks!
DO NOT BUY IT?!
1 Star because I do not have the chance to choose 0. I got the wallet after 2 months. The wallet did not work and I sent it back. After 1 month I am still waiting for it. Please, do not buy it. I have wasted 250€. So f... Disappointed
20 April 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Fernando, thank you for sharing your experience. We are really sorry for the inconvenience that you have experienced. As you mention that you've sent it back, you should be in contact with our support team. In such cases, the product should be received and reviewed by the tech team to make a decision either for repairing or replacing if needed. Please, keep in touch with our support team via wow@volterman.com further. Thanks!
Don’t waste your money
Don’t waste your money. If you care about money keep it. They will rob you. I have not seen my wallet and I have waited over 2 years. They just steal your money and ignore your questions/concerns
14 April 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Daniel, thank you for posting a review. We are sorry that you have such an opinion about us. We appreciate our backers endlessly and you are important to us. As you may know, thousands of our backers have already received their perks, and be sure our main purpose is to fulfill the rest of the perks within short timelines. As for the questions, our support team always answers all the emails and messages within a day and provides actual information to you.
Thanks.
I backed this via indiegogo in February…
I backed this via indiegogo in February of 2018. After numerous messages asking on the status of my order I kept getting replies that they could not give me an update on when my wallet would arrive. They stopped their updates to backers in December of 2019. I have no idea if or when I will receive my wallet. As others have stated, this appears to be a fraudulent business.
9 April 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Clint, we do apologize for the delays that you've experienced, however, we assure you that you will receive your perk(s) at the earliest convenience. Please note that we do periodical updates, however, in 2020 we reduced their frequency due to the majority of backers' feedback and also the overall blockade in the whole world because of Covid19 which stopped our production for several months, too. You are free to check them all on our Indiegogo Updates in detail. Be sure by contacting our Customer support department via wow@volterman.com our colleagues do their best and provide the whole available information. As you may know, at the beginning of our campaign we've had the estimated delivery dates, however, as we were let down by the third parties and we were unable to keep our promised shipping dates, currently we do provide only exact timelines to our backers so as to not make you disappointed.
Thanks.
Azat Tovmasyan FCUK YOU
These guys are absolute thieves and nothing more than pathetic liars. This company got everyone excited about this new wallet of the future and willingly took over $2,000,000 from trusting men like myself. I have no doubt that I will never receive my wallet and this pathetic excuse for a company and CEO would never give a refund, hmmmmm I wonder why. Because Azat Tovmasyan stole all of our money and laughed all the way to the bank, Congratulations Azat you may have stolen our money which we have already made back but you will always be an absolute piece of siht. I hope the Corona Virus kills most of your family. FCUK YOU
27 March 2020
Unprompted review
Reply from VoltermanSmartWallet
We do not reply to comments or reviews which include rude or offensive words. Please kindly paraphrase your request and we will happily assist you. Thanks!
Waited over 3 years for my wallet.
24 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Johan, please be sure we work hard so as to fulfill the rest of the perks as soon as possible. As you may know, we have already shipped thousands of units to our backers, and be sure the number of the shipped units will be increased day by day due to our hard work. Please note, if you need any assistance you can freely contact our Customer Support department via this email address wow@volterman.com.
Thanks.
If this isn’t a scam I don’t know what is.
EDIT : After their reply - four years later. No cares given. As per my hundreds of emails I just want my money back and nothing to do with the scam. “Eager to assist”. I WANT MY MONEY BACK. I DO NOT WANT YOUR LIES OR FAKE PRODUCTS.
If this isn’t a scam I don’t know what is. I would be interested to understand if there is a legal dispute underway, and if so how I can join - not for any financial gain, but simply to make a point. I have contacted Volterman several times - with a response that ultimately said, “we don’t know anything”. This was a significant amount of money for what was meant to be a significant gift - over two years ago!
24 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Hiren, let us thank you for posting a review. We do apologize for the delays that you have experienced, however, we want you to know that due to many circumstances we have experienced delays about which we have kept informed our backers in our monthly updates, you can check it as well, however, we are happy to say that we have overcome it all and at this point, we do our best to fulfill the rest of the perks as soon as possible. Be sure we are always eager to assist you.
Dear Hiren, be sure our backers are important to us and we work hard to make satisfied all of them. Please note that the refund is not available as the fund has been invested in the production process. Please note, that Indigogo's Policy allows refund within 10 days after contribution, and also while doing a contribution you were informed about the possible delays and even that it is possible to not receive the perk at all, however, be sure you will definitely receive your perk at the earliest convenience.
Thanks.
Outrageous. I ordered my wallet in Jan 2018… no wallet.
I ordered my wallet in Jan 2018 (Contribution ID
17169) and still haven’t got it. This is not acceptable in any shape or form. It’s disgusting that we put our money to something and Volterman do not hold their side of the deal! Do not purchase from Volterman!!
14 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Alex, thank you for the review. Please accept our apologies for causing such delays and difficulties. We do understand that it is not pleasant to wait this long, however, please believe we have accelerated the whole process. We keep on producing and shipping our contributions and will surely fulfill all the rest as soon as possible. Dear Alex, we appreciate every contribution to our campaign and will do our best so as to justify all your expectations. Regards.
2 YEARS AND 8 MONTH AND STILL WAITING…
2 YEARS AND 8 MONTH AND STILL WAITING THIS SCAM company 275 USD for nothingg
13 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Stefan, thank you for posting a review. We do understand that delays are not acceptable, however, please note that they are possible for the startup campaign. Nevertheless, we assure you that the main aim of our work is to provide the rest of the perks to our backers within short timelines. We are sure that you will be satisfied with the product once received it, cause we work hard to provide items with the highest quality. You can contact us via wow@volterman.com and be sure our Customer Support department will assist you happily.
Regards.
The experience was excruciatingly…
The experience was excruciatingly regretful supporting a good idea that failed to deliver what was promised. Excuse after excuse delay after delay & products of such poor quality that I’ve never used at all as it failed to work as it advertised. These guys have made themselves rich but only for a short while, game is up.
13 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Saeed, thank you for your review. Firstly please let us apologize for the delays. We truly feel sorry that we made you think this way. Anyway, we are happy to inform you that we overcome all the challenges and move forward successfully. Sof ar many perks have been shipped and yet continue to be. Regarding the quality, we do assure you that we ship only highly qualified and thoroughly checked products in perfect condition. We hope that you will change your opinion once you receive your perk (s). Feel free to contact us via wow@volterman.com at any time. Thanks!
I have been waiting for over 2 years
I have been waiting for over 2 years, not getting any updates and watching the saga of this product continue to unfold. Some people are getting theirs arriving a year after it was “shipped” while others are getting devices that die after 3 months. Yet they continue to take orders and say you’ll get your stuff quickly vs anyone who backed them in the beginning can’t even get the courtesy of a response
13 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Sujit, we do apologize for the delays that you have experienced, however, we assure you that you will definitely receive your perk within short timelines, and be sure we work hard for that. Please be sure our backers are important to us, so we spare no effort to make satisfied all of you with the quality of the products and of course with the service as well. You can contact us via wow@volterman.com or FB messenger in case you need any assistance.
Regards.
its been almost a year and customer…
its been almost a year and customer service does not help you at all, i have 2 contributions and first they say it would arrive in a month but once you do your contribution they keep changing the date and there is no way to get a refund or get the wallet, i feel this is a way to scam people, i have never backed this product if i knew how stressful it would become, very bad for indegogo to keep products like this telling people lies.
9 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Aritz, thank you for posting a review. We are really sorry for the delays and be sure we do our best to fulfill the rest of the perks at the earliest convenience. Firstly, I need to mention that currently there is no way to make a contribution any longer since the campaign is closed for that. Previously, we've made estimations however, we're let down by third parties, however, already for 2 years, we never provide wrong estimations, rather than exact timelines which become available nearly a week before shipping. As you may know, we have already shipped thousands of units, so can be confident you'll receive yours, as well. As for the refund, since the initial money was included in the production, therefore, we're unable to refund you and I'm sure you understand in case of Indiegogo campaigns they notify you about possible delays, and even that you may never get the perk you've invested. In our case, we feel responsible and you'll get your wallet since we're on constant production and shipping. Anything else needed, feel free to catch up with us via wow@volterman.com and our Customer Support department will assist you happily. Thanks.
Still waiting for the wallet after 2 years
Still waiting for the wallet after 2 years!! Reading here that some people received it after 4 months I feel scamed!
9 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Fernando, we are really sorry that you have such an opinion about us, however, please be sure that you will receive your perk as thousands of our backers already did. Of course, we know that delays are not acceptable and pleasant, however, we assure you that we have never planned that delays may last this long because of unexpected difficulties that we have experienced at the beginning of our campaign. We are sure once received you will be satisfied with the product.
Thanks.
Product is Full Failure
Product is a full failure. Customer service is bunch of lying people. Battery gets over heated, camera do not work, quality of the leather is horrible. I would never advise anyone to buy this product
5 March 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Alex, we are really sorry that you have such an opinion about the product, however, let us explain a little. Regarding the camera, please note that initially you have chosen the wallet without the Camera Detective function, so it is natural that your wallet's camera "does not work" (you can check it by yourself). The quality of the leather is Natural Genuine leather which has been chosen by you as well and is sure that we do provide leather of high quality. For the battery heathen, you can contact our Customer Support department and they will assist you as needed, however, please note, that it is a technical product and that it gets heathen a little bit is normal for the tech products.
Thanks.
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