Voltaboards Reviews 144

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 4 out of 5 stars

Would get 5 stars if it had an audio indicator when battery is fully charged. Voltaboards say its important not to overcharge for the lifespawn of the board and if it is so important then they should... See more

Rated 5 out of 5 stars

Voltaboards are real professionals. They are quick to send your order and respond any questions very fast. You can trust them, buy an electric skateboard now on their internet site.

Rated 1 out of 5 stars

First review: Perfect buying experience. Package delivered internationally within specified time on website. Have not had any personal contact, but wouldn't hesitate to recommend this company. U... See more

Rated 5 out of 5 stars

I'm happy with the board and deal I got from them. I wanted a good electric long-board that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helpe... See more

Company details

  1. Skateboard Shop

Information provided by various external sources

Voltaboards is specialized in electric skateboards/longboards and accessoiries. We are official dealer of famous brands in the e-skate industry like Evolve Skateboards, Koowheel, Boosted Boards, Mellow Boards, Inboard and Shredlights. We offer free shipping for all orders.


Contact info

4.0

Great

TrustScore 4 out of 5

144 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Service was horrible it took 1 month to…

Service was horrible it took 1 month to repair my board

17 October 2019
Unprompted review
Voltaboards logo

Reply from Voltaboards

Hi Tim Wahlen,
Sorry to hear that you had a bad experience with us. We strive to have awesome customer service and it looks like we might have missed you.

The repair of your board took some longer because some parts for repair where out of stock. We feel sorry for this but we are also depend on delivery from our suppliers for the parts. At the end your board was repaired for free and because of this it is sad to read the 1-star review.

We take these matters very seriously, could you contact us to resolve this matter? You can contact us at info@voltaboards.nl We want everyone to be out on the road enjoying their board. Thanks!

Rated 5 out of 5 stars

On time delivery

On time delivery, the present was a gift. He liked it straight away. And without consulting the manual, we could get started within a few minutes.

17 October 2019
Unprompted review
Rated 1 out of 5 stars

received the wrong parts

received the wrong parts, sended a message on whatsapp still didnt get a reply.

24 August 2019
Unprompted review
Voltaboards logo

Reply from Voltaboards

Hi Joey Mohamedajoeb,
Sorry to hear that you had a bad experience with us. We strive to have awesome customer service and it looks like we might have missed you. We feel sorry for this mistake and contacted you to change the product for the right one. We take these matters very seriously.

Rated 2 out of 5 stars

Bad in communication

Bad in communication, they only reply to messages they want to. No warranty on the products. They ship 'used' products instead of new ones.

2 August 2019
Unprompted review
Voltaboards logo

Reply from Voltaboards

Hi Customer123,
Sorry to hear that you had a bad experience with us. We strive to have awesome customer service and it looks like we might have missed you. We offer warranty on all our products and dont' sell any used products. Because you have another experience we would like to get in touch with you to sort things out. Could you contact us at info@voltaboards.nl?

Rated 5 out of 5 stars

The Place to Find Everything

I've searched high and low for parts for a Koowheel board, including contacting the manufacturer, but had no success. I found Voltaboards online and they had a great selection of parts, and really quick delivery to the UK - very impressed!

10 July 2019
Unprompted review
Rated 2 out of 5 stars

Be transparant

You told me you’ve sent me an e-mail about a product that i was able to buy, however was not in stock.. you didn’t however. Was expecting the package next day and had to contact you myself...

Just be transparant...

9 July 2019
Unprompted review
Voltaboards logo

Reply from Voltaboards

Hi Customer,
Sorry to hear that you had a bad experience with us. We strive to have awesome customer service and it looks like we might have missed you. From time to time we do run out of stock as the demand after a launch can be quite high. If you would like to get in touch with us, our doors are open from 08:00-17:30 Monday to Friday. Our shop phone number is +31850013151 and our WhatsApp is +31682050161. Apart from these channels and email, we are also available through Facebook. We are always looking to improve our communication and appreciate your feedback.

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