VoiceMap Reviews 

132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their exceptional helpfulness, guidance, and professional approach throughout the entire process. Many people highlight the staff's patience, expertise, and dedication, noting how these qualities made their experience smooth, enjoyable, and largely stress-free. The service itself is frequently described as simple, intuitive, and highly efficient, allowing users to easily navigate the content creation process. Consumers particularly appreciate the creative input and meticulous audio editing, which consistently transforms basic content into a professional and rich listening experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

User experience

People report positive experiences with the user experience, often describing it as smooth, easy, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love developing self-guided tours, and working with VoiceMap has been fantastic! After years of working on my own, having a professional team that checks, corrects, and helps has been pri... See more

Rated 5 out of 5 stars

Fantastic experience working on my latest Voicemap audio tour. Stephan Delport is a brilliant editor who takes enormous care to get the timing and text absolutely right. And Olivia Smith added the cre... See more

Rated 5 out of 5 stars

The team really helped me out building the tour and provided usefull guidance and feedback. Stephan did a great job helping me complete the tour and Olivia made the raw sound samples sound really prof... See more

Rated 5 out of 5 stars

A friend recommended this service to me and it was exactly what I needed for a project I was working on in my home town. It was a lifesaver and made everything look very professional and advanced. You... See more


Company details

  1. Web Collaboration Platform
  2. Media Company
  3. Tour Operator

Written by the company

VoiceMap makes audio tours easy and accessible. It has a beautifully simple tour app, a straightforward publishing tool, and a team of helpful editors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(132)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience working with the VoiceMap team

Just finished my Barcelona Audiotour and honestly, the support from VoiceMap was next level. Stephan was a massive help as my Tour Editor. He really helped me sharpen the storytelling and made sure the flow was spot on. And a huge thanks to Chad for the audio editing; he made the whole thing sound so professional and polished. It’s one thing to have an idea for a tour, but these guys actually help you make it great. Really happy with the result!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Working with VM is simple, easy and intuitive.

Working with VM is simple, easy and intuitive, but working with the VM team is really what makes it special! A whole team of folks are working hard behind-the-scenes to give it the quality and production value that tour-goers appreciate and love! As a tour operator, I know how hard it is to produce these, but with a team of folks working with you - it's effortless!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great process - Stephan was excellent!

Stephan was excellent. Helped to guide me through the process every step of the way with quick, helpful feedback. The audio editor, Olivia, did a fantastic job too. Turned the project around really quickly. Thanks!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

VoiceMap made the experience of…

VoiceMap made the experience of creating a tour easy.

At every part of the process their team were there to guide me through, making sure that I was making the right decisions and responded in a supportive and timely manner. At times writing a two-hour tour of a city centre can seem gruelling, but once the actual text was written, my assigned VoiceMap editor helped make it work as a tour, suggesting tighter word counts, stop commands when needed, and backdoor tricks like layering destinations so that future stops won't trigger prematurely when backing out of a dead end.

Once I got to the voiceover stage, things were similarly frictionless. Supposedly being an audio editor myself I had already stitched together my various takes to form the base track, their audio editor finished the recording with tasteful and appropriate background tracks. Listening back something had gone wrong with one of the tracks, some audio having been cut prematurely, but upon emailing this was fixed within the hour.

Overall I would highly recommend creating your audio walking tours with VoiceMap.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Voicemap editing and audio team

Fantastic experience working on my latest Voicemap audio tour. Stephan Delport is a brilliant editor who takes enormous care to get the timing and text absolutely right. And Olivia Smith added the creative audio touches to turn a basic tour into a rich listening experience. Honestly, without them, I would be lost.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

A friend recommended this service to me…

A friend recommended this service to me and it was exactly what I needed for a project I was working on in my home town. It was a lifesaver and made everything look very professional and advanced. You can record a voice tour and upload it online so everyone can access it through any mobile phone

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Publishing Experience

When deciding where to publish my first tour, it was suggested I work with VoiceMap for two reasons: great support and a solid easy to use platform. I couldn't agree more but will add a few more reasons: dedication to quality, patience working with me, and friendliness - which made the entire process fun and exciting. You exceeded my high expectations!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Working with VoiceMap was a great…

Working with VoiceMap was a great experience. Stephan guided the process with clarity and kindness, always providing helpful feedback that made the tour stronger. Chad handled the audio editing beautifully, and the final result exceeded expectations. The whole collaboration felt professional, efficient, and genuinely enjoyable. I’m looking forward to creating the next tour together.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Love working with VoiceMap

Love working with VoiceMap, they are the perfect partner to handle all the things I don’t want to- the editing, which is always done nicely, the marketing, the distribution… Everyone I’ve worked with has been helpful and enthusiastic.

2 October 2025
Unprompted review
Rated 4 out of 5 stars

These are a great idea!

These are a great idea!

It's almost like walking around, at your own pace, with your own 1:1 guide. You can stop, pause, rewind, fwd as you desire. The app uses your smart phone's GPS and magically guides you with a variety of turn left, turn right here instructions. Lots of info, photos and a route map.

We've done the Cadiz and Jerez tours. Looking forward to Bruges in November.

Well worth the money!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! Using already for a year or two when traveling. Took about 10 tours across Europe. Great experience, great föexibility, great quality! A special shoutout to tours in Sweden made by Ausra.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

The team really helped me out building…

The team really helped me out building the tour and provided usefull guidance and feedback. Stephan did a great job helping me complete the tour and Olivia made the raw sound samples sound really professional. Overall great experience!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional, trusted advice & counsel

I really enjoyed the process of publishing my first tour with Voicemap, and look forward to publishing more, now that I understand the process better. Working with Stephan as my editor really helped to nail the combination of place, story, timing and directions.
You need the encouragement of someone who has been through it before, to keep everything on track.
Also what Chad, the Audio Editor, was able to do with my audio files truly added the professional finish I was aiming for. Great experience, looking forward to doing it again.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Candid,helpful editor

My editor was very candid and helpful. It always felt like they thoroughly read my questions and notes. They were quick to respond and it always felt like I was talking to a real human. They provided a lot of great insight and information.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

A Fantastic Experience with VoiceMap

I absolutely love developing self-guided tours, and working with VoiceMap has been fantastic! After years of working on my own, having a professional team that checks, corrects, and helps has been priceless. They don’t just support your project—they curate the experience to ensure the highest quality. Especial thanks to Stephan and Olivia for ushering my latest tour to life. They addressed my every request faster than express mail and gave a lot of valuable advice. Thank you so much and I'm ready for the next project!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great platform to make a tour as you wish

I’m Willem, podcaster of The History of Cologne, and I’ve published two tours on VoiceMap – one about Roman Cologne and another about Medieval Cologne. Working with VoiceMap has been straightforward from the start: the platform is easy to use, the support team, mainly Alicia, is always responsive, and publishing my content was seamless. What I value most is that my tours are now accessible to an international audience, allowing listeners to experience Cologne on location in an authentic way. For authors, it’s a fantastic opportunity to share stories with a wide audience. Again many thanks to Alicia at VoiceMap for always being patient with me while creating a tour. :)

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy to share a 5-star…

I am very happy to share a 5-star review for both Stephan, my Editor, and especially Chad, the Audio Editor.
They both went out of their way to help, guide and advise me throughout my third tour for VoiceMap in Rotterdam.
Looking forward to working with them again!

26 August 2025
Unprompted review

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