voice.ai Reviews 

230
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced unexpected automatic subscription charges, frustrating hidden paywalls, and major difficulties when trying to secure financial refunds through the external payment provider. Reviewers additionally noted that the software was often completely unusable after purchase, featuring broken tools, technical bugs, and totally unresponsive support representatives. Some reviewers were happy with the desktop application, praising its surprisingly natural voice quality and very straightforward installation process. Consumers also appreciated the transparent billing structure, helpful streaming features, and the impressively wide variety of available voice options for their daily content creation needs.

What people talk about most

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected paywalls and... See more

User experience

Consumers find user experience to be ambiguous, with opinions sharply divided. Many reviewers praise the... See more

Subscription

Clients share profound dissatisfaction regarding subscription management and unexpected billing issues.... See more

Product

People report ambiguous experiences with the product. Reviewers praise the wide range of voices, crisp audio... See more

Price

Customers had negative experiences with price, reporting frustration over claims of a free service that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC... See more

Company replied

Rated 1 out of 5 stars

The product did not work as advertised. The audio was laggy and scratchy, and it did not function in any applications, including Roblox and Discord. I contacted Voice.ai support but only receiv... See more

Company replied

Rated 1 out of 5 stars

i purchased the lifetime version of the software.. a year later, they changed their subscription model and now im stuck with shitty software and "8,300 credits" when i paid a fortune for lifetime us... See more

Company replied

Rated 1 out of 5 stars

(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com ^ Love how you misspelled voiceai. Very professional Paying for an unlimited trial... Very interesting.... See more

Company replied


Company details

  1. Software Company

Written by the company

Voice AI is an AI audio company specializing in scalable voice agents. We enable businesses to deploy zero-code voice agents, streamlining customer communication at scale. Voice AI is backed by M13 and Mucker Capital, supporting our mission to revolutionize how businesses and consumers interact with voice technology. For more information, visit www.voice.ai


Contact info

1.9

Poor

TrustScore 2 out of 5

230 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(230)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

Pure garbage

Pure garbage. Should be illegal.

2 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear you’re unhappy. We encourage users to consult our FAQs to make the most of the software, which many others have used successfully. If you need assistance or have any concerns, please don’t hesitate to contact our support team, we’re here to help.

Rated 2 out of 5 stars

Technically works, but very invasive and hard to remove

I'm a computer science student and downloaded Voice.ai out of curiosity to experiment with real-time voice changing. While the app does work as advertised in terms of changing voice output, it installed a virtual microphone (Voice.ai Audio Cable) silently, without clear notification or user consent.

This virtual mic overrode my default microphone and appeared active even when the app wasn’t in use. It captured and buffered audio continuously, which led to my voice being recorded even before hitting the record button in apps like WhatsApp and Sound Recorder. That behavior wasn't expected and raised serious privacy concerns.

Worse, uninstalling the software was incredibly difficult:

It left behind driver files in the Windows Driver Store

Registry entries persisted even after uninstall

Device Manager showed lingering fake mic devices

I had to use tools like Driver Store Explorer and boot into Safe Mode with Admin Rights just to fully clean it

While I don’t think the app is malware, it’s definitely invasive, lacks transparency, and behaves in ways that violate normal user trust.

If the developers want to build trust, they need to:

Clearly state that a virtual mic will be installed

Allow users to opt out or control it

Make uninstallation clean and user-friendly

Stop silently keeping the mic active in the background

Until then, I can’t recommend this software, especially to users who care about privacy or don’t have the technical background to safely remove deep system-level components.

1 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you for your detailed feedback. We genuinely appreciate your insights, especially as a computer science student, and we take privacy and user control seriously. We're sorry to hear about the issues you encountered and the concerns they raised.

Regarding the virtual microphone, it is indeed installed as part of the core functionality of Voice.ai to enable real-time voice changing.

Your experience with the uninstallation process is unfortunate, and we encourage you to consult our FAQ page for a guide.

We take privacy seriously and want to assure you that Voice.ai does not record audio without user initiation. If you ever notice unexpected behavior, please reach out to our support team for immediate assistance, as we are committed to resolving such issues.

We thank you for your valuable suggestions. Again, we appreciate your feedback and hope you will give us the opportunity to earn your trust back.

Rated 1 out of 5 stars

WARNING!!!!

WARNING!!!!
Dont use this app....

29 July 2025
Unprompted review
voice.ai logo

Reply from voice.ai

I’m sorry to hear you feel this way. Our software has been successfully used by many satisfied customers. If you experienced a technical issue or need help, we’re happy to assist.

We take feedback seriously and are committed to resolving any concerns. Kindly reach out to our support team with more details so we can look into your case properly.

Rated 1 out of 5 stars

It doesn't work.

It doesn't work.

Update from your reply. I had emailed you about it 8 hours ago before putting on this review. It didn’t work for me unfortunately

28 July 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We're sorry to hear you're having trouble. We can assure you that our product does work, and we're here to help! Please reach out to our support team at support@voice.ai so we can assist you directly and get everything running smoothly for you.
Thanks for your feedback — we look forward to resolving this with you!

Rated 1 out of 5 stars

forced to pay pro, uninstalled the app

i cant even use it without it forcing me to pay for pro, it was probably a trojan or a virus so i uninstalled it

13 July 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you for your message. We can assure you that our software is not a virus or trojan. It is a legitimate, secure application used by many satisfied customers.

If you experienced an issue during installation or usage, we’d be happy to look into it and assist. Please contact support@voice.ai

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!…

Yall be careful of this voice changer software called voice.ai because it's a scam. I was stupid to pay for this software without testing it as they blatantly threw a paywall on first launch, an obvious red flag. Using the live voice changer feature which is the main marketing feature of this tool was terrible. And no it has nothing to do with me, I tried 5 different microphones and my voice still sounded wobbly, alienatic and squirmish, no matter the settings I used. I also have a system with Nvidia graphics 3060 ti 16gb ram and ssd, which is more than the requirements of this software. I tried the same microphones on other voice changers with live mode turned on and my voice was perfect. This is obvious the voice.ai software has issues, contacting them for a refund they would lie that the issue is from ur end and not them which is false. They're the cheapest voice changers because they know their software doesn't work. They're also the only voice changers with a no refund policy, which is VERY SUS!! DO NOT USE THIS PROGRAM FOR YOUR OWN GOOD!! They buy discord subscribers so they look legit, many people complain of the bad voice, which they turn a deaf ear on. Beware of this scam company, just another builder.ai AI shithole scam. Would rate 0 stars if I could

6 June 2025
Unprompted review
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Reply from voice.ai

We're sorry to hear about your experience, but your claims are inaccurate. Voice.ai is a legitimate product used by thousands. Performance issues can vary by setup, and our support team is available to help. Our refund policy is clearly stated and agreed to at checkout.

Rated 1 out of 5 stars

I am feeling shameful to recommend them…

I am feeling shameful to recommend them even a single star. Trustpilot should have a category of zero to rate such pathetic application.

25 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We're sorry you feel that way. While we understand not every experience is perfect, Voice.ai is a legitimate application used by a large global community. If you encountered issues, our support team is available to help resolve them.

Rated 1 out of 5 stars

bad app

i cant even use the app without paying money and they advertise themselves as a free voicechanger

19 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We understand the confusion, but to clarify a subscription is required to unlock full functionality.

Rated 1 out of 5 stars

PLS dont use voice ai

I paid 30 euros to get a voice that doesn't even work properly, the voice lags really badly and you can tell right away that it's so cheap

16 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We're sorry to hear about your experience. The software does work as intended when set up correctly—following the steps in our FAQ and using the assistance available on our Discord can resolve most issues. We're happy to help you troubleshoot and improve performance if you'd like support.

Rated 1 out of 5 stars

I would give zero star if I can

I would give zero star if I can. I canceled after a month, but never heard back from them. They keep charging me and there is no way I can cancel or reach them despite emailing them 4 times. I deleted my account but they still have my card on file and wont stop charging me. Does anyone know how the F to get them to stop charging my account???

16 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We're sorry to hear about your experience. Cancellation steps are clearly outlined on our website, and our support team is available to help if you’re having trouble. If you haven’t received a response, please try reaching out again—our team is actively assisting users every day. We’ll be happy to review your account and ensure everything is resolved properly.

Rated 1 out of 5 stars

Useless product

Useless product, please do not pay for this service. It does not work.

3 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear you feel that way. Many users successfully use our software for its intended purpose. If you experienced issues, we’d be happy to help troubleshoot and improve your experience.

Rated 1 out of 5 stars

Its a scam

Its a scam, do not buy, Horrible buggy software, will force you to pay before even using it. total garbage. Again do not buy.

2 May 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your frustration, but we want to assure you that Voice.ai is used successfully by many users globally. The software requires a subscription to unlock full features, but basic use is available beforehand. If you experienced bugs or issues, our support team is here to help resolve them.

Rated 1 out of 5 stars

Horrible experience

Horrible experience!

They lock on your card and keep charging with no way of ending your subscription. I had to lock them on my credit card because they keep charging your card. Pure garbage and please stay away if you do not need headaches. The software itself is not bad, but 0 starts for customer service

30 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your experience. Please note that instructions to cancel subscriptions are clearly available on our website, and many users successfully follow these steps without issues. If you had trouble, our support team is here to assist you directly. We encourage reaching out so we can help resolve any concerns.

Rated 1 out of 5 stars

Terrible Absolutely awful experience. The product is useless, broken, and nowhere near what they advertise. It doesn’t work properly, and you get zero value out of it. Customer service is just as bad

Absolutely awful experience. The product is useless, broken, and nowhere near what they advertise. It doesn’t work properly, and you get zero value out of it.
Customer service is just as bad — they hide behind a refund policy instead of actually helping. I tried to get a refund only two days after purchase, and they still refused.

I feel completely scammed. Do not buy this product. You're wasting your money on something that doesn't work and a company that doesn't care.

27 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your disappointing experience. Voice.ai is used successfully by many customers worldwide, and we strive to provide a product that meets those standards. While our refund policy is clearly stated to ensure fairness, we do encourage users to contact support for help troubleshooting any issues. If you’d like, we’re here to assist you in resolving your concerns and improving your experience.

Rated 1 out of 5 stars

clear scam

this fuckass vc claims to be free but then you gotta pay to use it

27 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry for your frustration. Like most applications, a subscription is required to access the full features of the software. Thank you for your understanding.

Rated 1 out of 5 stars

thieves!!!!!

thieves!!!!!! attention they stole money

25 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We take these concerns seriously. If you believe there has been an issue with your payment, please contact our support team so we can investigate and assist you promptly.

Rated 1 out of 5 stars

Didn't let me even go in

Didn't let me even go in. It wasn't allowing me go through the ad or whatever for the premium shit.

23 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Sorry to hear you had trouble getting started. If you’re experiencing issues, please reach out to our support team—we’re happy to help you get set up.

Rated 1 out of 5 stars

Trojan virus

Trojan virus, do not install.

23 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We assure you that Voice.ai is a safe and legitimate application, with no viruses or trojans. If you experienced any issues, please reach out to our support team so we can assist you.

Rated 1 out of 5 stars

Total Rip Off - Try Free and then flee

Ai has huge potential; however voice.ai falls well short of ai potential. Further to this they fail to give refunds to dissatisfied customers. Bottom line is voice.ai which is headquartered in Main St, Unit 634, Santa Monica is flogging a defective, misleadingly advertised product which fails to perform as promised. Upon installation, it interfered with my system’s audio, produced poor-quality sound, and provided no clear way to log out, turn off, or cleanly uninstall. The user experience is severely lacking, and the application does not meet even basic functionality standards. These guys are bad news and I am currently submitting a complaint to the FTC and filing a chargeback with my payment provider.

12 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your experience and take your feedback seriously. Voice.ai is used successfully by many users worldwide, and we continuously work to improve the product. Our software requires proper setup following instructions available on our website to ensure optimal performance.

Regarding refunds, our policy is clearly stated and agreed upon at purchase. For any technical issues like uninstalling or logging out, our support team is available to assist and guide you through the process. We encourage you to reach out so we can help resolve your concerns.

Rated 1 out of 5 stars

I waited over 30 min for Miles to call…

I waited over 30 min for Miles to call and he never called. Is this their idea of customer service?

10 April 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We don’t offer phone support or make outbound calls, so it seems there may be some confusion. Our customer service is provided through email, Discord, and our support platform. Please reach out via those channels, and we’ll be happy to assist you promptly.

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