I worked with Vograce for a few years now and i am allways very happy with how the items arrive and look. I happen to have an amazing customer support experience with Jolie for the last weeks. She res... See more
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Vograce is a professional Animation peripheral product manufacturer and supplier for custom keychains, acrylic keychains, acrylic charms, enamel pins, stickers, washi tape, badges, standees, throw pillows, tote bags, body pillows and promotional merchandise. Fast and trusted wholesale and retail services provided.
Contact info
杭州, China
- bgdsale01@gmail.com
- vograce.com
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Best customer service
I had a fast turnaround order that I ended up accidentally ordering too much of (my own fault!). So I reached out to customer service and Winnie helped me out so much! She kept me updated and helped me switch shipping. It was probably one of the best customer service experiences I’ve had and Winnie really helped me feel informed and less stressed. My order could have ended up going very wrong, but thanks to Winnie and the Vograce team everything worked out and I will 100% be ordering from here again.
Lovely personable staff
Such personable staff! They were so patient with my many questions. It feels family run and not like a large buisness, they really communicate closely.
Beautiful, flawless products! I ordered some custom foil TCG cards. Thank you to Gia and also Eva!
ROCKSTAR customer service has made me a lifelong customer!
Gia in customer service made me give this company a 5 star review. They were professional, timely, and she truly cared about helping get my order right. She went above and beyond in helping me out and is a complete ROCKSTAR!
Gia has ensured that the company I work for will be using Vograce for future merchandising, singlehandedly.
It is really great to see a company with good old fashioned STELLAR customer service (instead of using AI chatbots!!) and I hope they give their customer service team a raise because this kind of amazing support is what will keep lifelong customers.
Great service, great products
I was helped by Winnie and she did a great job! The temporary tattoos I ordered are great quality and look good ^^
Wonderful staff gave me updates…
Wonderful staff gave me updates everytime I requested information!! My order came way earlier than I thought!
Really recommend Una!
I’m ordering goods from Vograce for 2 years regularly 💚
Una is always handling my requests with amazing care! I’ve never been disappointed with the quality, and she always make sure to keep the deadlines (even when it’s really tight on time).
Very much recommend Vograce and Una! Keep the good work ☺️
I've been using Vograce for a while…
I've been using Vograce for a while now, and I keep coming back.
The products are excellent, the results are fantastic and the presentation has elevated my designs to a highly professional level.
Frank helped me out with my current order, he was receptive and helpful. Everyone who works at Vograce provides excellent service, Frank was a great example of pride in work and excellent service.
Very kind and helpful
I have ordered at vorgrace before and I’ve always been very pleased with the products and the amazing customer service! The shipping has been super fast too lately?! Amazing!
This time I was a little complicated because i had to do sooo many revisions and corrections (I was sick and ordered something new and made some mistakes with the designs) But Eva was so sweet and patient with me! Thank you for your kindness and time 💖 you really helped me so much! I‘m super excited to see how the products turn out!
Cassie was a quick and efficient agent…
Cassie was a quick and efficient agent for Vograce. Helped get my order to me quickly and with no errors on final product!
I must say that Stella is the best of…
I must say that Stella is the best of the best! They pay close attention to details, willing to help me adjust files, and is always super quick to get things done for me as fast as possible!
I've began to use Vograce more and more because of how amazing the service is! Not only that but the quality of the product is out of this world! The color matching is super accurate and the products are always super sturdy and packaged with care!
I 1000% recommend people to use this company, and I am always so grateful for Stella and all the help they provide to me!!
LOVE VOGRACE
Incredibly attentive, responsive, great quality and will do anything to make sure your experience is top notch and receive exactly what you need and when! Couldn't recommend them enough!
I usually work with Savi and they've been able to make choosing Vograce a no-brainer~
Winnie has been an excellent help with…
Winnie has been an excellent help with my order, I needed it expedited and she's been on top of it. Great service, appreciate it very much. Have been ordering from Vograce for a good while and have been satisfied with my experiences.
Love Vograce, Nice support for client
Winnie was really helpfull and kind to me. She answers all my question on my order and was fast.
Really happy to order everytime from Vograce
The products are great and the shopping is fast.
Perfect Service from Cindy!
Perfect Service from Cindy!! Shes so professional and kind, thanks a lot to her she always manage my orders perfectly. The delivery and quality are amazing!
Their service is the best I have ever…
Savi provides some of the best service I have ever experienced. I have placed orders for thousands of keychains and stickers, and Savi has always been professional, responsive, and incredibly helpful throughout the process. The quality is consistently excellent, attention to detail is outstanding, and every order has exceeded my expectations. I highly recommend working with Savi for anyone looking for custom keychains and stickers.
Very kind and professional
Ella has my honest gratitude for her commitment during my last order. She was always very kind and trustworthy. Whenever I reached out for her or if I had any questions she responded within a few hours or sooner.
The products are all neat and without any mistakes. The package was nice and safely wraped and so were the items as well. I ordered a lot of key charms, standees, sticker and more.
I'm very thankful that my order was here to the due date and just in time for my last fair! 🩷
Greetings & Best Wishes
Wonderful customer service
Wonderful customer service. I am really glad because they take every mail seriously and answer really fast.
This is my second time ordering here…
This is my second time ordering here and every time the agents are so attentive and thoughtful! Their designers are top notch for sure, and their printing technique superb also. This time I ordered a bunch of different designs which are a bit complicated, and Merida was so good and helpful! I feel really lucky to have her as my agent this time💛
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