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VOCLA.com Reviews 

584
•
TrustScore 4.5 out of 5

4.7

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. People regularly praise the exceptional delivery service, pointing out that shipping times are impressively fast, safe, and reliable even for international orders. Consumers are also thrilled with the fantastic selection of items, emphasizing that the clothing fits perfectly, looks wonderful, and accurately matches online descriptions. Though some customers encountered issues, a few people mentioned delayed shipments, incorrect sizing, or receiving faulty merchandise that required extra attention to fix. A small number of reviewers also noted that products occasionally failed to match previous high standards or involved missing items from orders.

What people talk about most

Product

Clients share positive opinions on product quality and selection, with reviewers noting that items arrive as... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive as presented and are made of very... See more

Service

Users describe positive interactions with service, highlighting excellent and fantastic experiences. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is excellent. My emails were answered quickly and comprehensively with a friendly professionalism. Their range of products is well curated with a great eye for detail. The deliver... See more

Company replied

Rated 5 out of 5 stars

Great communications. Quick delivery. Items arrived as presented and were made of very good quality. Had a sizing issue so needed to return an item for refund which was quick and easy and the money wa... See more

Company replied

Rated 5 out of 5 stars

Postage was fantastic - considering I'm on the other side of the world (quicker than locally :-) ). Thank you for service.

Company replied

Rated 5 out of 5 stars

Prompt and courteous. Much of what they sell is too extreme for me, but they do promote good looking comfortable underwear for the only slightly adventurous…

Company replied

Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Beach Clothing Store
  4. Erotic Clothing Store
  5. Swimwear Store
  6. Underwear Store

Written by the company

Awesome menswear for gay guys and fashionistas, from trendy gear, quality underwear, and hot swimwear, to outrageous party wear and kinky outfits. All with the same aim, to make you look fabulous. No counterfeits, fast fashion, or rubbish made in a sweatshop. Limited production runs, original designs, and eco-responsibility, from niche LGBTQ+ supportive brands across the globe. A diverse collection carefully sourced and brought into the house of VOCLA, an authorised brand stockist since 2012. Statement styles for you to mix and match into something expressive and progressive, an outfit that’s unique to you, that speaks ‘YOU’. 🏳️‍🌈 Brands: 2eros, aussieBum, Breedwell, Barcode Berlin, CellBlock13, CODE22, Locker Gear, Modus Vivendi, PUMP!, RounderBum, Sukrew, SupaWear, Timoteo, TOF Paris. 🏳️‍🌈 Trusted by thousands worldwide. Authorised brand stockist. No fast fashion. 1200+ styles. New styles weekly. 10% off first order. 5* reviews. Free UK delivery. 30-day returns. Trading since 20

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

584 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(584)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent merchant

Excellent products.I am a great fan of yours and look forward to buying wonderful briefs that you have to offer.The customer service is unparalleled.

26 April 2023
Unprompted review
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Reply from VOCLA.com

Thanks for the great feedback! ;)

Rated 5 out of 5 stars

Top brands

Excellent range of products and brilliant customer service and delivery.

20 March 2023
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Reply from VOCLA.com

Thanks for the great feedback! ;)

Rated 5 out of 5 stars

Good prices, reliable service

Good choice and well priced.
Fast shipment (in spite of Royal Mail delays).
Reliable and helpful service.

19 December 2022
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Reply from VOCLA.com

Thanks for the great feedback, much appreciated ;)

Rated 5 out of 5 stars

Superb customer service

Superb customer service, supplying great products. I recommend the Vocla team highly.

22 December 2022
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Reply from VOCLA.com

Thanks for the great feedback, much appreciated ;)

Rated 5 out of 5 stars

Wide range of items

Wide range of items, quick delivery, My only concern is that VOCLA are selling goods (Maskulo) made in Russia (as I discovered when my purchase arrived) At a time like this, such sales should be suspended.

21 November 2022
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Reply from VOCLA.com

Hi, thanks for the great feedback Matt. We are running Maskulo down, I think there are 3 items left, so it will be gone very soon. And it's being run down due to the manufacturing location, although the brand is actually a supporter of several human rights charities and LGBT issues

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