VOCLA.com Reviews 

584
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. People regularly praise the exceptional delivery service, pointing out that shipping times are impressively fast, safe, and reliable even for international orders. Consumers are also thrilled with the fantastic selection of items, emphasizing that the clothing fits perfectly, looks wonderful, and accurately matches online descriptions. Though some customers encountered issues, a few people mentioned delayed shipments, incorrect sizing, or receiving faulty merchandise that required extra attention to fix. A small number of reviewers also noted that products occasionally failed to match previous high standards or involved missing items from orders.

What people talk about most

Product

Clients share positive opinions on product quality and selection, with reviewers noting that items arrive as... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive as presented and are made of very... See more

Service

Users describe positive interactions with service, highlighting excellent and fantastic experiences. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is excellent. My emails were answered quickly and comprehensively with a friendly professionalism. Their range of products is well curated with a great eye for detail. The deliver... See more

Company replied

Rated 5 out of 5 stars

Great communications. Quick delivery. Items arrived as presented and were made of very good quality. Had a sizing issue so needed to return an item for refund which was quick and easy and the money wa... See more

Company replied

Rated 5 out of 5 stars

Postage was fantastic - considering I'm on the other side of the world (quicker than locally :-) ). Thank you for service.

Company replied

Rated 5 out of 5 stars

Prompt and courteous. Much of what they sell is too extreme for me, but they do promote good looking comfortable underwear for the only slightly adventurous…

Company replied


Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Beach Clothing Store
  4. Erotic Clothing Store
  5. Swimwear Store
  6. Underwear Store

Written by the company

Awesome menswear for gay guys and fashionistas, from trendy gear, quality underwear, and hot swimwear, to outrageous party wear and kinky outfits. All with the same aim, to make you look fabulous. No counterfeits, fast fashion, or rubbish made in a sweatshop. Limited production runs, original designs, and eco-responsibility, from niche LGBTQ+ supportive brands across the globe. A diverse collection carefully sourced and brought into the house of VOCLA, an authorised brand stockist since 2012. Statement styles for you to mix and match into something expressive and progressive, an outfit that’s unique to you, that speaks ‘YOU’. 🏳️‍🌈 Brands: 2eros, aussieBum, Breedwell, Barcode Berlin, CellBlock13, CODE22, Locker Gear, Modus Vivendi, PUMP!, RounderBum, Sukrew, SupaWear, Timoteo, TOF Paris. 🏳️‍🌈 Trusted by thousands worldwide. Authorised brand stockist. No fast fashion. 1200+ styles. New styles weekly. 10% off first order. 5* reviews. Free UK delivery. 30-day returns. Trading since 20


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(584)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, my partner loves the underwear as do I we will be getting more soo

19 October 2023
VOCLA.com logo

Reply from VOCLA.com

Thanks for the great feedback ;)

Rated 5 out of 5 stars

Great service

Ordered the item one day and arrived safely the next.
Great underwear at a reasonable price. Can't fault the service.

18 October 2023
VOCLA.com logo

Reply from VOCLA.com

Thanks for the great feedback ;)

Rated 4 out of 5 stars

Penis upward at least

Shipping great
The fit is perfect. IT kept my génital upward all Day even with jobs that require jumping and running.
Very confortable.

20 October 2023
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Reply from VOCLA.com

thanks for the feedback Marc ;)

Rated 5 out of 5 stars

Vocla are truly amazing

Vocla are truly amazing. Nothing too much hassle. Outstanding customer service on a personal level. Competitive prices and free postage. What more can you ask! Thank you Emily. Unlike there competitors Clonezone which have been a real nightmare headache for me, still not sorted. A++ to Vocla thank you.

19 October 2023
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Reply from VOCLA.com

Thanks for the great feedback Jason and thanks for all the orders as a regular customer. ;)

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Ordering is so easy and straightforward.
And in the unlikely event you have to make a return it’s super easy too.
Great products at competitive prices……I always look to them first for my gear as quality is always fantastic.
Can’t say much more, jut brilliant.

18 September 2023
Rated 5 out of 5 stars

Fast delivery to US

18 August 2023
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Reply from VOCLA.com

Thanks for the feedback, it's good to hear that the parcels are arriving in the US in good time

Rated 4 out of 5 stars

Great range of products. Annoying website

Always a quick reliable service. Great range of products though the mobile website is glitchy, slow and you often have to wait for the page to fully load and adjust to the screen. There so many options and menus that pop up from the side or when you try to filter it's slow to update.

21 August 2023
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Reply from VOCLA.com

Hi Michael, thanks for the feedback and I totally agree. We are planning a full review of the website and a large project to speed it up, as it's very annoying for everyone. We are changing the navigation/menus in the next couple of months to something that will provide a better experience. We are currently looking at the issue with the speed of the product filter - it is related to a change that was recently made to the e-commerce platform, without warning, so we did a quick-fix but we are looking for a better workaround. And with the popups, this is related to a new e-mail/SMS subscription which is just being implemented so I will get marketing to try and look for ways to reduce the number of pop-ups. Many clothing companies that I use, use that same system, and I find it really annoying when the circular pop-up appears on every page you move to, so we need to look at ways to stop that and make sure it just shows once.

Rated 5 out of 5 stars

Superb products

Superb products . Fast delivery . A company that never lets you down

17 July 2023
VOCLA.com logo

Reply from VOCLA.com

Thanks for the great feedback Mark ;)

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