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VNumber Reviews 

357
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for offering exceptional support, ensuring that all questions are answered clearly and professionally. People consistently highlight the outstanding customer service, emphasizing how polite, caring, and responsive representatives are when solving various issues. Reviewers also note that the user experience is smooth, allowing them to quickly get virtual phone numbers up and running without unnecessary delays. Some reviewers were not happy with initial configuration challenges, mentioning that the setup process can feel complicated or that incoming messages sometimes take a while to arrive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are consistently kind, patient, and... See more

Service

Clients share positive opinions on service, frequently expressing appreciation for the excellent support and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as kind, patient,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very easy to use and... See more

Response time

People report positive experiences with response time, frequently praising the super fast and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred by my cousin from Brasil to this App and I decided that could be my way to connect to Brasil to accept SMS from business overseas. I didn’t had much time when I first try it and I give... See more

Company replied

Rated 5 out of 5 stars

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a questio... See more

Company replied

Rated 5 out of 5 stars

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling interna... See more

Company replied

Rated 5 out of 5 stars

...VNumber provide a US phone number that you can receive SMS, but also calls for 50 minutes a month for only 7,99$. In addition you can have real support with real humans in the call center helping... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

VNumber is a virtual phone number service that helps people stay connected—no matter where they are in the world. Whether you're an expat, digital nomad, international student, retiree, or running a global business, VNumber gives you a reliable way to keep your phone number and receive important calls and SMS messages, even if you’ve moved abroad. With VNumber, you can choose or port a number from countries like Israel, the USA, Canada, Mexico, Brazil, and more coming soon. Customers use VNumber for many reasons: to keep in touch with loved ones in their home country, to receive bank or two-factor authentication codes, or to maintain a consistent business line while working internationally. Our app allows you to manage calls, receive SMS, and stay in control of your number—all from your mobile phone. Plans are affordable, flexible, and easy to set up. Plus, our support team is available in English, Hebrew, and Spanish to assist you. Whether it’s personal or professional, VNumber ensures that you never miss a call or message that matters. 👉 Learn more and sign up today at www.vnumber.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(357)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Help to solve my problem

Help to solve my problem

13 June 2025
VNumber logo

Reply from VNumber

Thank you for the 4-star review! We're happy we could help, and we're here for anything else you need — let’s get it to a full 5 stars next time! 😊🌟

Rated 1 out of 5 stars

Not working for sms to send or receive

Not working for sms to send or receive.
I have written several times to cuatomers supoort. They call me to solve the problem I have to say they are so kind but the app doesn’t work as a US V phone at all.

5 June 2025
VNumber logo

Reply from VNumber

Thank you for your feedback, and we’re truly sorry for the frustration. We’re glad you found our support team kind, but it’s clear we’ve fallen short on the technical side. This isn’t the experience we want you to have. We’d love another chance to help — please reach out directly via WhatsApp at +1 (954) 231-2500 so we can work on a fix right away. Your satisfaction is very important to us.

Rated 5 out of 5 stars

The customer service was EXCELLENT!

The customer service was pretty good. I I take away an excellent experience with the attention.

4 June 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the great review! We're thrilled you had an excellent experience — we're always here for you! 🌟📞

Rated 2 out of 5 stars

it doesnt work

29 May 2025
VNumber logo

Reply from VNumber

We’re sorry to hear it didn’t work for you 😞 One of our representatives will be reaching out shortly to assist and make sure everything is set up correctly. Hopefully, you’ll be happy with the service after that!
You can always reach us as well on WhatsApp at +1-561-286-3500 📱

Rated 2 out of 5 stars

I tried to configure and use the app…

I tried to configure and use the app but couldnt, and the steps doesnt match with the real configuration for the app to run

19 May 2025
VNumber logo

Reply from VNumber

We’re really sorry for the confusion and trouble you experienced with the setup. Our goal is to make everything as easy as possible, so thank you for the feedback — we’ll definitely take it into account. One of our representatives will reach out to help you get everything working.
You can also message us anytime on WhatsApp at +1-561-286-3500 and we’ll be happy to guide you step by step 🙏

Rated 3 out of 5 stars
VNumber logo

Reply from VNumber

Thanks for your feedback. We're sorry to hear you had to wait — we always aim to assist as quickly as possible. If there's still something we can help with, please reach out to us on WhatsApp at +1-561-286-3500 so we can take care of it right away!

Hope to turn your experience into a 5-star one 😊
—The VNumber Team

Rated 4 out of 5 stars

Easy to set up and very quick

Easy to set up and very quick, 100% tristes

16 May 2025
VNumber logo

Reply from VNumber

Thanks for the great feedback! Happy to hear it was quick and easy. Let us know how we can earn that 5th star! 😊

Rated 5 out of 5 stars

All works perfect

All works perfect. Many Thanks

22 May 2025
VNumber logo

Reply from VNumber

Thank you so much! We’re thrilled everything’s working perfectly. Always here if you need anything! 😊🌟

Rated 1 out of 5 stars

I buyed this to create a Linkedln…

I bought this to create a Linkedln account however they are not letting me use this number I bought +(1) 310 690 0390 help please

20 May 2025
VNumber logo

Reply from VNumber

We’re sorry to hear about the trouble! Some platforms like LinkedIn don’t always accept virtual numbers. Please reach out to our support team, and we’ll do our best to assist or offer a solution. We’re here to help! 🙏

Rated 5 out of 5 stars

Super fast

Super fast, incredible customer assistance and support. Great prices!!

30 April 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you! We're so happy to hear that you enjoyed the fast service, great support, and pricing. We appreciate your feedback! 🙏

Rated 1 out of 5 stars

It is a night mare to cancel the…

It is a night mare to cancel the subscription. Don't sign it>

1 May 2025
Unprompted review
VNumber logo

Reply from VNumber

Hi MG,
We’re sorry to hear this. Just to clarify — when a customer wants to cancel, they simply go to the app and select “Cancel Subscription.” Then, our team reaches out just to confirm the request before finalizing it.

If something didn’t go smoothly, we truly apologize and would love to fix it for you. Please contact us anytime.

Thank you,
VNumber

Show reviews in all languages. (357 reviews)

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