Vivid Racing Reviews 

Ordered a product from them after they told me it would take 7-10 weeks. No problem, I didn’t mind waiting. After 13 weeks they finally decide to tell me that the manufacturer of the item no longer makes the item.
Wondering why it took 13 weeks to get to this conclusion. God awful terrible company that can’t even dropship Chinese garbage correctly. You’re better off ordering from alibaba which is where they get all their products from.
I’ll never order from this terrible joke of a company again.

Terrible customer service and communication. Ordered item and delay after delay without updates then refused cancellation. Do not buy from this company!

This company is a Joke first off I ordered led headlights for a certain price. They then raised the price after I had already purchased them at the first price. After 2 months of trying to get our order because they kept saying they were on backorder. They finally contacted us stating that they wouldn't send them out unless we payed the remaining balance that they bumped them up to. So I wrote there company a bad review I feel like customers need to know who there dealing with. They then contact us again to say they have great news they are going to send our lights for the price we paid for them originally. We received them a few weeks back now today my husband gets another call from these people stating that he has to pay 38 dollars the remainder of what they bumped them up to. After they already agreed and sent them now there harassing him wanting for us to pay them for the new price they jumped up to. I believe the only reason there pulling this is because we I left a nasty review. I would really think twice about purchasing from this company. It takes forever to get what you actually ordered and then they try in the end to get over on the customer.

I lost a fancy bolt holding the visor (face shield) onto my Scorpion helmet. Big bummer because it is such a visible part of the helmet. I found that Vivid Racing had the exact bolts and could ship them out ASAP. Sooo happy! It arrived a few days earlier than expected, was a perfect fit, and allowed me to continue riding in comfort (and without duct tape!)

I ordered the massive 20s, they shipped fast just like they said they would. I would recommend this company to anyone needing to upgrade there ride.

ABOSOLUTELY horrible! This business advertises discontinued items but shows the items as being in stock. They will be quick to take your order and slow to refund you. I had to contact PayPal and open a case in order to get a refund Do NOT do business with these losers, you will regret it!

Ordered a radiator for my 68 Mustang. The price was right. I inquired about the shipping as I live in Canada and asked if the shipping charges would include all fee's such as duties, taxes, brokerage. I was told the shipping charges were inclusive. I was told by another CSR that the product was in stock and shipping via FedEx. Low and behold, the product was shipped from a third-party and it shipped via UPS. I received a notification from UPS that there was a brokerage and duties charge of $92.51 that needed to be paid before delivery. If I had known about the extra charges I would have ordered from another company.

Placed an order paid for shipping. This is going on 2 weeks. They are evidently a Dropship company they do not keep things in stock they have no control over it. I'm on a refund because I can't seem to get the exhaust I need for a customer. They are making my business look terrible now I'm having a hard time getting a refund. Do not deal with this company go elsewhere do not trust them do not trust any good reviews because evidently they are from people that are not knowledgeable I am a five star shop owner. We picked cars we take care of our customers. We are extremely happy with our five star shop. We will not deal with this one star shop

Worst customer service ever! I should have learned the first time. 2 different orders. oth never shipped and after a month of trying to contact customer service I finally got a refund. Second order I have email 5 times answered 4 emails about "How would you rate our service" I left 2 voice messages and if no answer by tomorrow I will contact my cedit card company.

Do not order from them unless you use PayPal or a credit card company so can cancel the payment when they do not ship your item(s)

Bought a CF hood from them, shipping time was fair for being a big item. The cost was a little higher than market however they were the only company who could ship in a short period. The box arrived extremely damaged and the final-mile courier stayed and waited for me to open it in case it needed to be rejected. No damage on the hood, wrapped securely, however I could definitely see instances where damage could easily occur.

In June of 2025, I placed an order for Raxiom tail light trim. I received an email a day or so later that it had an estimated ship date in July. That date kept being pushed back until I finally canceled the order on March 2nd of 2026. On 3/11/26, I received an email stating that the status of my order had changed to "refund pending". As of today, 5/1/26, I have yet to receive a refund and Vivid customer support has completely stopped responding to my emails. All over a measly $55 that they owe me. I ended up filing a BBB complaint due to this. Just give my damn money back.

Shady business. Stay away.

Ordered KW coilovers from them. Excellent customer service and prompt, international, delivery straight from the manufacturer in Germany! Will definitely be ordering more.

I ordered TC4's early March 2026 from Vivid Racing. I actually spoke on the phone with Vivid Racing prior to ordering and they confirmed they had the wheels in stock.
Shortly after I ordered the wheels, they updated my "Orders" to show the wheels were being shipped from Japan on July 15, 2026. I called the person I ordered from and was told it was incorrect, I would receive them end of April.
About a week ago I spoke with my salesman again and he told me he would call the supplier. He then called me back and told me he confirmed I will receive them late May 2026 as they are on the ship currently.
Last night I receive a random email from Vivid saying they reached on to the manufacturer and the wheels will ship (From Japan) on August 3, 2026 and this morning I checked and they changed my "Orders" from July 15 to August 3.
This is such an unreliable company. They take your money and make false promises. They literally have no clue as to when items will ship because they are a dropship company and I doubt they even keep any stock at all. Don't trust Vivid Racing!!!
If anything changes I will update my review. But for now they are a 1 star (because I can't give no stars) company.

Horrible product and service. Had to pay 2 months in advance for garbage headlights for my 4 runner. Finally got them installed, washed my truck wit a garden hose, and they filled with water. I definitely learned my lesson not to buy from this company. And don’t trust their ( online rating ) I create websites, and can make myself look great! 💩ty service, and inferior product

Waited over a year for my carbon fiber dash for my S14, finally arrived and it wasn't even close to fitting correctly. I reached out over a dozen times, never got resolved, now im stuck with a dash and out $2,500.

Ordered #105125 front bumper cover. It arrived late and is of extremely poor quality. My bodyshop looked at and said it does not fit. The lower spoiler does not fit the bumper cover all. I was met with a lot resistance at customer service. I sent a lot pictures of how bad this part and I was still stonewalled. I am Completely not satisfied with part or customer service and am pursuing legal actions to rectify the situation.

Do not do buisness with this garbage company Vivid Racing. To start with they never sent me a confirmation email then they send the wrong parts, I ordered carbon fiber turbo inlets for a 2021 X5 M and they send inlets for a 2023 X5 M when I entered 2021 BMW X5 M Competition in their website, I even had to chat them and asked if they had recieved my order and what was going on with the order for the turbo inlets for the 2021, I had to hqve them send a chat transcript to my email so I had proof of purchase, we spotted they were the wrong ones as soon as we opened the box and I contacted them, they didnt say or ask any questions just automatically refused to exchange or refund them, definitely take your buisness somewhere else that takes care if their customers, dont say i didnt warn you, stay far far away from Vivid racing.

In the roughly 10 years been in business have not dealt with a distributor as terrible as this one, and the sad part it’s more of the product that they sell and don’t stand behind. The other side of it is the piss poor customer service. Been dealing with a warranty issue on FLATOUT SUSPENSION coilovers since October 2025, these are parts that Vivid seems to advertise a decent amount for on this company. We had a customer request coilovers for their Subaru and Flatout was the only company that offered options but In hindsight was the worst choice, Flatout will not respond to emails for a week plus and then finally got to a point where they completely stopped responding, Vivid got involved and response times were not much better, would typically take anywhere from 3-5 days to get a response. After Flatout completely lied about multiple claims on this entire process, Vivid Racing continues to stand behind this company, no other vendor we have ever dealt with would leave a dealer high and dry. They were given multiple opportunities to fix the issue or make it right and they fell short every time. After more research this is unfortunately not a 1 time issue, digging around forums and trying to get some type of product support or possible resolves and I found 8 other people that have had similar experiences between these 2 companies. Stay away from Flatout Suspension and stay away from Vivid racing unless you want to waste 5+ months of your time if you need any type of warranty work

- Premier Off-Road & Performance
9813 Highway 114
Lubbock, TX
806-577-0636

Vivid Racing sent me the wrong part and would not exchange it!! A $300 Sway bar. It was totally their mistake. Buy beware!!! Google it for yourself!!

The VR branded exhaust is excellent. With that being said the delivery was very poor. The exhaust was delivered to a completely different address, box damaged, etc.