Great experience with Vivid Gold! I recently bought a PSN wallet top-up for my PlayStation Plus subscription, and the code was delivered quickly and worked perfectly. Fast, reliable service—I would de... See more
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I like how easy it is to access your website and also how reliable your help contact info is. First time I wanted to buy from you guys I had to get some proof you were legit. Your helpline assisted me... See more
The user interface was simple enough and easy to use which made the process of getting and buying a particular item very easy. The codes for gift cards are also delivered instantaneously, unlike some... See more
Company replied
The online platform works seamlessly to make purchases. Have been dealing with vivid gold for a while now; from buying PS store credit frequently to a racing chair and kit. No disappointments to date... See more
Company replied
Company details
Written by the company
We provide “alternative” payment rails for digital content purchases via Q-Commerce platform of digital gift cards to consumers in Africa.
Contact info
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- digital@vividgold.africa
- vividgold.africa
4.7
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vivid Gold is a reliable and efficient…
Vivid Gold is a reliable and efficient gift card marketplace that delivers exactly what modern digital buyers need: speed, simplicity, and trust. The platform now runs on a 100% automated digital code delivery
9 February 2026
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the thoughtful review. We’re glad to hear that you value the speed, simplicity, and trust we strive to deliver. Our automated digital code delivery is designed to make the experience seamless and efficient for modern digital buyers. We truly appreciate your support and look forward to continuing to serve you.
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your feedback. We’re glad you had a good experience overall, and we appreciate your suggestion about improving our response time. We’re continuously working on making our service even faster and more efficient. Thank you for supporting us, and we look forward to serving you even better next time.
Quick and easy purchase
3 January 2026
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your review. We're glad to hear your purchase was quick and easy. We aim to keep the process simple and seamless for all our customers. We appreciate your support and look forward to serving you again.
A professional team that gave me the…
A professional team that gave me the right services. Bought 2 consoles with Vivid as well as multiple digital games through their psn codes. Keep up the good work.
2 January 2026
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much for your kind words and for choosing Vivid Gold. We’re glad you had a great experience with both the consoles and PSN codes. Your support truly means a lot to our team.
We look forward to serving you again, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the great feedback.
We’re happy to hear you appreciated our quick and reliable service. Looking forward to serving you again, stay golden ✨🎮
Immediate delivery.
2 January 2026
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the review.
We’re glad you enjoyed the immediate delivery. Always happy to deliver fast and reliably, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much.
We appreciate your support and are glad you enjoyed our services. Looking forward to serving you again, stay golden ✨🎮
I've bought a number of gaming products…
I've bought a number of gaming products from them over the years. Swift delivery, good customer service. Would 100% recommend
3 August 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your continued support over the years.
We truly appreciate your trust in us and are glad you’ve consistently enjoyed our swift delivery and customer service. Your recommendation means a lot, stay golden ✨🎮
The convinience
5 December 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the feedback.
We’re glad you enjoyed the convenience, we aim to make gifts card easily accessible with easy seamless payment. Looking forward to serving you again, stay golden ✨🎮
Got a PS card for the wrong market
Got a PS card for the wrong market. Unfortunately Vivid Gold could not switch the cards.
5 December 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your feedback and for sharing your experience.
At the point of purchase, all disclaimers are clearly highlighted, including the note that digital gift cards are region specific and non refundable once issued. We always encourage customers to confirm their console or account region before completing a purchase to avoid this situation.
We understand how frustrating this can be and truly appreciate your understanding. Please feel free to reach out to our team anytime for guidance before future purchases, we’re always happy to help.
Reply from Vivid Gold - Gift Card Marketplace
Love to hear it.
Thank you so much for the enthusiasm and support. We’re glad you loved it, stay golden ✨🎮
Good fair prices and great customer…
Good fair prices and great customer service, also there is race of mind when it comes to purchasing from you
30 November 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the kind words.
We’re glad you appreciated our fair pricing and customer service, and even more so that you had peace of mind shopping with us. That trust means everything, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the awesome review.
We’re thrilled to be your go to for your sons’ gaming needs and happy to hear we never disappoint. Looking forward to keeping the games coming, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your feedback.
We’re glad you enjoyed our delivery and customer care. Your support keeps us motivated, stay golden ✨🎮
Good man victor keep going bro for your…
Good man victor keep going bro for your good work
1 November 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the shoutout.
We’ll make sure Victor sees your kind words, he’ll be thrilled! Your support means a lot, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the feedback.
We’re glad you enjoyed our service and look forward to serving you again, stay golden ✨🎮
Excellent
They have the latest and Victor is always there to assist with whatever I need .
30 September 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the wonderful feedback.
We’re glad you enjoy our latest products, and Victor will be happy to hear your kind words. We’re always here to assist you, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the great feedback.
We’re glad you enjoyed the seamless experience from checkout to receiving your gift card code. We aim to make things as smooth as possible, stay golden ✨🎮
I am grateful for the service provided…
I am grateful for the service provided by Vivid Gold.
Quick and reliable
1 September 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your kind words.
We’re thrilled you found our service quick and reliable. Your support means a lot, stay golden ✨🎮
Quick and efficient.
9 September 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the feedback.
We’re glad you found our service quick and efficient. Always happy to serve you, stay golden ✨🎮
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