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Viticult Ltd Reviews 

64
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing expert guidance, valuable market insights, and helpful advice regarding whisky and wine investments. Consumers highlight the efficient service and professional approach that makes buying, managing, and selling casks completely smooth and rewarding. Some reviewers were not happy with communication gaps, mentioning occasional unprofessional responses, administrative delays, or unfulfilled sales plans. Some people noted that initial organizational issues or delayed replies required extra follow-up to resolve properly. Despite these specific drawbacks, most clients deeply appreciate the dedicated support and successful portfolio management over time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as very knowledgeable and professional.... See more

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are extremely... See more

Service

People report positive experiences with service, highlighting professional advice and an easy-to-use platform... See more

Product

Customers consistently note positive experiences with product, appreciating the knowledgeable guidance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've dealt with viticult for 5 years now, I only met George a week ago and can honestly say, he's become an asset to their business. He's just sold one of my casks for me, a quick turnover and got... See more

Rated 5 out of 5 stars

I've been a client of Viticult for 5 years now and have slowly built up a variety of aged casks. Frank is always available to discuss my portfolio and suggest options going forward. I have visited... See more

Rated 5 out of 5 stars

Just sold first cask with the advice and guidance of George who managed to secure a healthy profit on my behalf. The guys at Viticult certainly know their trade. Looking forward to doing further bus... See more

Rated 5 out of 5 stars

I have bought 3 casks of whisky from Viticult over the past few years and dealt with Gary who navigated me through the whole process . He contacts me regularly to update on various other cas... See more


Company details

  1. Investment Company
  2. Alcoholic Beverage Wholesaler

Written by the company

Established in 2014 with a singular goal, to empower collectors by trading in a way that offers complete peace of mind. Our Directors have decades of experience and contacts within the wine and spirits industry, permitting access to the finest premium Scotch Whisky casks available. To date, we have conducted millions of pounds worth of transactions, supplied over 150,000 items to the hundreds of clients we manage locally and internationally.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(64)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

Gary was amazing! Made sure i understood what type of investment i was best suited for and came back to me with a couple of options for casks. I could email him anytime with any questions or queries i had. You can certainly see why Viticult is ranked amongst the highest!

20 August 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, Oliver is the man very helpful and knowledgeable. He explained to me patiently for my first cask. I will definitely recommend Viticult.

4 July 2023
Rated 5 out of 5 stars

From the get go Oliver from Viticult…

From the get go Oliver from Viticult was very pleasant and helpful. Good craic and explained everything clearly, which put me at ease with no worry. I am really satisfied with the service and how things went really smoothly. I look forward to the future dealing with Oliver & Vitcult.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Been with them 2 years now

Been with them 2 years now, Jamie is my go-to man, so far so good!

8 November 2022
Viticult Ltd logo

Reply from Viticult Ltd

Great to hear Jamie is looking after you. He also mentioned that you and your friends enjoyed the AFC Wimbledon match.

Rated 5 out of 5 stars

Excellent personal service and quick to…

Excellent personal service and quick to meet face to face. Looking forward to my next purchase with them.

4 August 2022
Viticult Ltd logo

Reply from Viticult Ltd

Hi Scott, Thanks for coming to meet Oliver. We're looking forward to building a profitable portfolio with you.

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