I have always had a good experience until my recent order. The order had a mistake in it and my item was exchanged very easily. Good quality products and Canadian products which are very important to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered from. Vitamin Tree for several years now. Their supplements are priced below other suppliers. Recommended by my Naturopath as high quality supplements, unlike some you buy in the drug... See more
Company replied
Ther are not much to say about the product but the delivery service was good I don't know if o apposed to feel any different whiles take the product but I guess time will tell
Company replied
canadian company. love what they have in stock. only downside is there used to be free shipping no matter whhat you bought. Not anymore
Company replied
Company details
Written by the company
Vitamin Tree is 100% Canadian owned and operated. At Vitamin Tree, we believe wellness should be simple, informed, and accessible. We are a Canadian-based wellness store dedicated to providing high-quality supplements, practitioner-trusted brands, and carefully selected health essentials to support your everyday wellbeing. Our focus goes beyond products - we aim to help you make confident, educated choices for your health. We don’t believe in one-size-fits-all wellness. Every body is different, which is why we curate products that support a wide range of needs including digestion, hormones, energy, immunity, stress, and overall balance. We’re more than just a supplement store - we’re a trusted wellness partner. When you shop with Vitamin Tree, you can expect: Exclusive value – promotions, wellness education, and a free 15-minute nutrition consultation Certified Nutritritional Practitioner, Aleks Morgan with every order (details in your order confirmation email); Fast, reliable shipping across Canada – so you get what you need, when you need it; Trusted practitioner-recommended selection – no overwhelming guesswork, just quality options; Carefully curated products – we only carry brands we believe in; Wellness consultations – access to consultations and personalized guidance; Specialty testing options – including Histamine/DAO, Food Sensitivity, and Hormone Saliva testing for deeper insight.
Contact info
Toronto, Ontario, Canada
- 1-877-378-0718
- info@vitamintree.ca
- vitamintree.ca
4.3
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vitamin Tree
Hello Jan,
Thank you for your feedback! We’re glad to hear you’re happy with the product and that delivery met your expectations. We appreciate your support!
Vitamin Tree Team
I still have not recieved it!!
25 June 2026
Reply from Vitamin Tree
Hello Simon,
We're sorry to hear about your experience. According to the tracking information, a pickup notice was left on July 2nd, so it appears the package has reached your local pickup location. We understand how frustrating delivery issues can be, and we'll be reaching out to you directly to help resolve this as quickly as possible. Thank you for bringing this to our attention.
Vitamin Tree Team
Great pricing, fast shipping
Great pricing, fast shipping, will definitely be a return customer
25 June 2026
Reply from Vitamin Tree
Hello Sarah,
Thank you for your kind feedback! We’re glad to hear you’re happy with our pricing and fast shipping. We look forward to serving you again soon!
Vitamin Tree Team
Reply from Vitamin Tree
Thank you for sharing your experience! It's great to hear your order arrived on time and met your expectations. We appreciate your feedback.
Vitamin Tree Team
Reply from Vitamin Tree
Thank you for your review! We're glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again soon.
Vitamin Tree Team
Reply from Vitamin Tree
Thank you for your kind feedback! We truly appreciate your support and hope to welcome you back again soon.
Vitamin Tree Team
Reply from Vitamin Tree
Thank you for your kind review! We're so happy to hear you had a positive experience. We truly appreciate your support and look forward to serving you again.
Vitamin Tree Team
Delivered as requested
Delivered as requested, on time. Issue w delivery promptly addressed
19 June 2026
Reply from Vitamin Tree
Hello Yogesh,
Thank you for your kind feedback! We're glad your order arrived on time and that we were able to resolve the delivery issue promptly. We appreciate your support and look forward to serving you again.
Vitamin Tree Team
Reply from Vitamin Tree
Thank you for your kind review! We're so glad you had an easy ordering experience and received your order quickly. We appreciate your support!
Vitamin Tree Team
you have excellent customer service and…
you have excellent customer service and products are delivered in good time
16 June 2026
Reply from Vitamin Tree
Hi Trish,
Thank you so much for your kind words and support. We are so glad to hear you’ve had a positive experience with our customer service and that your order arrived quickly.
Vitamin Tree Team
Answer the phone fast and get an answer…
Answer the phone fast and get an answer to my question
10 June 2026
Reply from Vitamin Tree
Thank you for letting us know our team was able to assist you quickly - we appreciate you choosing Vitamin Tree.
Reply from Vitamin Tree
Thank you for your positive feedback. We're glad you were able to find the products you were looking for and that you found our prices reasonable.
help me feel better
15 June 2026
Reply from Vitamin Tree
Thank you for your 5-star rating! We're glad to hear you were happy with our service. If there's anything else we can help with, please feel free to reach out to us at info@vitamintree.ca - we're always happy to assist.
Reply from Vitamin Tree
Thank you for your kind review! We're glad to hear you were happy with our service and found our prices competitive. We appreciate your support and look forward to serving you again!
Purchase went great, processing took too long.
Purchase went great. Time it took to process the order and who was too long. The actual time it took from when it shipped to arrive was great. It just took over 5 days to process the order to that shipment.
15 June 2026
Reply from Vitamin Tree
Thank you for your feedback. We're glad to hear that your purchase experience was positive and that your order arrived quickly once it was shipped.
While we strive to process orders as quickly as possible, occasional delays can occur during busy periods. We appreciate your patience and will continue working to improve our processing times.
Thank you for your support, and we hope to serve you again soon.
Reply from Vitamin Tree
Thank you for your kind feedback! We're glad to hear you were happy with both the delivery speed and the value of your purchase. We truly appreciate your business and hope to see you again soon.
Vitamin Tree Team
I was not satisfied with service when I…
I was not satisfied with service when I placed order it was free delivery over $50 I order 2 which cost me 77 . And also it was showing $10 % first order . But my order didn’t get 10% and also you charged me delivery
12 June 2026
Reply from Vitamin Tree
Hello,
We apologize for any inconvenience this has caused.
Please email us at info@vitamintree.ca with your order number, and we'll be happy to review your order. Please note that free shipping applies to orders over $59.99 as indicated on our website.
If the order qualifies for free shipping, we'll ensure any shipping charges are corrected, and we'll also review the first-order discount with you.
Thank you for bringing this to our attention.
Vitamin Tree Team
Delivered on time
Delivered on time. I am just starting to use the product so until I’ve used it for awhile I can’t say how effective it will be for my bones. So far, I am tolerating it better than when I tried Fosamax.
Maurise
10 June 2026
Reply from Vitamin Tree
Thank you for sharing your experience - we’re glad to hear your order arrived on time. We appreciate your early feedback on the product and your comments on delivery and overall service.
Hope you're not in a hurry
While I did receive my order it took what I would call a very long time. I get international orders quicker. So as long as you're not in a hurry the prices are good. There was no communication about back orders etc. I had to inquire on my own.
10 June 2026
Reply from Vitamin Tree
Thank you for your feedback - we’re glad you received your order and appreciate your note on pricing. We value your input on delivery timing and order updates, including backorders. We’re focused on improving our processes to enhance the customer experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.