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Vitalformsdirect Reviews 19,249

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 18,676 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the application process, often noting how straightforward it is to fill out forms and navigate the website or app. Many appreciate the quick and simple steps, making stressful requests much easier to handle. However, some people were dissatisfied with the pricing, finding the costs to be too high or unclear, with additional fees appearing during the process. A few customers also mentioned that the service did not meet their expectations or that they felt misled regarding the actual cost compared to official state services.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing the application process as easy to... See more

Website

Users describe positive interactions with the website, finding it easy to use, navigate, and complete... See more

Service

Reviewers mention positive feedback about service, highlighting its ease and efficiency. Many customers found... See more

Price

Consumers consistently express dissatisfaction with the pricing, finding it too expensive and often... See more

Application

Reviewers highlight positive aspects of the app, consistently praising its ease of use and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just so easy to fill out the application, a little expensive but all good ,love that l didn't have to go through a whole lot of red tape or Bs ,thank you

Company replied

Rated 5 out of 5 stars

I feel mislead now because I filled out your forms thinking once I did this would be sent to receive the Certified Birth Certificate I would need. As I was filling out the forms on your website it sa... See more

Company replied

Rated 5 out of 5 stars

Pretty easy process, a lot of extra fees but if the processing is executed with in the 6 hrs as mentioned then well worth the extra fees if there is an urgency.

Company replied

Rated 5 out of 5 stars

It was very easy to fill out the application. I just used the information on the original Death certificate . But the coast is very high for a few pieces of paper .

Company replied


Company details

  1. License Bureau
  2. e-Commerce Service

About Vitalformsdirect

Written by the company

Visasyst Logo


Visasyst Logo

Complete Your Vital Records Applications Quickly With Vital Forms Direct

Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home.

Fast, Streamlined Application Process

We’ve simplified the vital records application process so you can request certificates from any U.S. state hassle-free.

Go to Vital Forms Direct

Get your Vital Record Certificate

Written by the company

Complete Your Vital Records Applications Quickly With Vital Forms Direct
Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home. Our convenient online platform helps you secure the birth, marriage, death, and divorce certificates you need quickly and easily.
Fast, Streamlined Application Process
We’ve simplified the vital records application process, so you can request the certificates you need from any U.S. state hassle-free. Our platform guides you through the process step by step, helping you prepare your application for quick processing by the appropriate state department.
Expert Support from Start to Finish
At Vital Forms Direct, our team of specialists understands exactly what’s required in each state. We’re here to help before, during, and after submission, and we check all applications to ensure they’re complete and accurate. This helps reduce errors and avoid unnecessary delays.
Your Security, Guaranteed
Your privacy and data security are our top priorities. We use advanced encryption software in compliance with leading data protection guidance to keep your personal information safe and secure at every step, so you can use our platform with confidence.
Simple and Convenient From Anywhere
Our platform walks you through each state requirement with clear instructions and assistance with supporting documents, so your application doesn’t get held up. With us, there’s no need to travel to government offices in person or wait in line — simply log in with your phone, tablet, or computer. Whether you’re handling paperwork for yourself or a loved one, we make it easy to manage multiple applications and get the documents you need. Apply anytime, from anywhere, and save time with Vital Forms Direct.

Fill in your Vital Record application form online from home.

Get your Vital Record Certificate

Fast, Streamlined Application Process

Contact info

Get your Vital Records now

Complete your Vital Records applications with Vital Forms Direct

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Quick and easy form to fill out just…

Quick and easy form to fill out just have to wait and see how long it takes to get here.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

It was fast

It was easy to do.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 1 out of 5 stars

Possibly Scammed

I cannot get anyone to contact me about an expedited order I put in almost a month ago. I paid almost $200 to get my nephew’s birth certificate rushed, and I keep getting emails saying to upload additional documentation. We’ve added the additional documentation and still keep getting it kicked back. I’ve done the contact form three times and can’t get anything other than the automated response. I feel like we’re being scammed out of $200 at this point and feel like all we get for communication is autogenerated repeated requests that we’re fulfilling to no avail.

6 May 2026
Unprompted review
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

We are truly sorry that your experience did not meet your expectations. This is not the level of service we aim to provide, and we understand your frustration.

We do not have sufficient information to address your case with the attention it deserves. Therefore, we will contact you privately if we have enough data in our records to identify your case.

In the meantime, if you would like us to review your situation in more detail, please do not hesitate to reach out to us through our support channels. We will be happy to assist you.

Thank you for sharing your experience.

Kind regards,

Team Vital Direct

Rated 5 out of 5 stars

My time was valued

The order was held for me overnight so I didn't waste time reentering all my info. I had to get my credit card and it took a while to put my hands on it. Thank you for helping me save my time!

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with VitalFormsDirect.com. Your feedback is very important to us, as it helps us continue improving the services we provide for customers who need fast and reliable access to vital records.

If you have any questions or need additional support, please feel free to contact us at https://www.vitalformsdirect.com/contact-us We’re here to assist you and ensure you have a smooth and confident experience.

Kind regards,
Team Vital Direct

Rated 5 out of 5 stars

Easy to do

Easy to fill out

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 4 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Mister

Everything was great

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 3 out of 5 stars

I didn't receive verification of birth…

I didn't receive verification of birth certificate request.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with us. We’re sorry to hear that your interaction with our service did not meet your expectations, and we apologize for any inconvenience this may have caused.

At Vital Forms Direct, we aim to provide dependable support and a smooth process for all our customers. We would appreciate the opportunity to review your case in more detail so we can identify what went wrong and work toward a suitable resolution.

If you would like to get in touch with our customer service team, you may reach us through the link below:
https://www.vitalformsdirect.com/contact-us

Your feedback is important to us, and we value the opportunity to continue improving. We hope to regain your confidence in the future.

Yours sincerely,
Team Vital Direct

Rated 1 out of 5 stars

This is not VITAL RECORDS

This is not VITAL RECORDS. It is a third party, cash grab. Not only was I charged $51 to be sent a form digitally filled out by myself, but told to print the forms, send them and send another check for $25. Not happy, calling the Better Business Beaurau.

5 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with us. We’re sorry to hear that your interaction with our service did not meet your expectations, and we apologize for any inconvenience this may have caused.

At Vital Forms Direct, we aim to provide dependable support and a smooth process for all our customers. We would appreciate the opportunity to review your case in more detail so we can identify what went wrong and work toward a suitable resolution.

If you would like to get in touch with our customer service team, you may reach us through the link below:
https://www.vitalformsdirect.com/contact-us

Your feedback is important to us, and we value the opportunity to continue improving. We hope to regain your confidence in the future.

Yours sincerely,
Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

I LIVE IN A ANOTHER STATE AND IM GOING…

I LIVE IN A ANOTHER STATE AND IM GOING ON A TRIP SOON, SO I WAS ABLE TO SAVE SOME TRAVELING FEES!!!!

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Quick and to the point

Quick and to the point

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 4 out of 5 stars

It quick and easy

It quick and easy

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

I need to marriage certificate

I need to marriage certificate

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Simple and easy

Simple and easy. Just need dates and names.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with VitalFormsDirect.com. Your feedback is very important to us, as it helps us continue improving the services we provide for customers who need fast and reliable access to vital records.

If you have any questions or need additional support, please feel free to contact us at https://www.vitalformsdirect.com/contact-us We’re here to assist you and ensure you have a smooth and confident experience.

Kind regards,
Team Vital Direct

Rated 5 out of 5 stars

Good with service

Good with service

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 3 out of 5 stars

My Title is

My Title is: some thing went wrong! For some reason in order to pay for the
Death Certificate my TWO credit cards would not work! So, I had to use my Third one! Thank God I had it!

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with us. We’re sorry to hear that your interaction with our service did not meet your expectations, and we apologize for any inconvenience this may have caused.

At Vital Forms Direct, we aim to provide dependable support and a smooth process for all our customers. We would appreciate the opportunity to review your case in more detail so we can identify what went wrong and work toward a suitable resolution.

If you would like to get in touch with our customer service team, you may reach us through the link below:
https://www.vitalformsdirect.com/contact-us

Your feedback is important to us, and we value the opportunity to continue improving. We hope to regain your confidence in the future.

Yours sincerely,
Team Vital Direct

Rated 5 out of 5 stars

User experience

User experience

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Easy to do

Easy to apply

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

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