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Vitalformsdirect Reviews 19,889

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 19,722 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the user experience, often praising the straightforward application process and the clear, simple navigation of both the website and the app. Many appreciate the convenience of completing tasks online, saving time and effort compared to traditional methods. However, some people were dissatisfied with the pricing, finding the service to be more expensive than anticipated, with some feeling it was a "rip-off" compared to direct government options. A few other people also felt that the service was misleading, as they still had to complete additional steps or pay further fees to obtain their documents, and some experienced issues with the application timing out or not delivering the requested certificate.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and simplicity of the... See more

Website

Consumers generally find the website easy to use and navigate. Many reviewers appreciate the convenience of... See more

Service

Customers had positive experiences with service, finding it fast, helpful, and easy to use. Many appreciated... See more

Price

Customers consistently note negative experiences with price, often finding it too high. Many reviewers... See more

Application

Reviewers highlight positive aspects of the application process, consistently describing it as easy, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easygoing to get a certificate, just found out this website is a scam and taken out of my account 6times, at 99.00 dollars which is 600.00 dollars total, am in the process of filing charges with the a... See more

Company replied

Rated 5 out of 5 stars

I’ve been waiting for my brother and sister to find their copy of the death certificate. I said something to my daughter in law and she told me I could order it on line. This is a great service I wa... See more

Company replied

Rated 5 out of 5 stars

The time it took to put in the application all the information have to be cleared. The only thing I didn’t understand was naming the title. I don’t know if it was as I needed an email address or somet... See more

Company replied

Rated 5 out of 5 stars

This is a heart felt and an easy experience. This company is very simple, no different calls no being on hold nor bad connection . I’m very satisfied with this company and the process took only a few... See more

Company replied


Company details

  1. License Bureau
  2. e-Commerce Service

About Vitalformsdirect

Written by the company

Visasyst Logo


Visasyst Logo

Complete Your Vital Records Applications Quickly With Vital Forms Direct

Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home.

Fast, Streamlined Application Process

We’ve simplified the vital records application process so you can request certificates from any U.S. state hassle-free.

Go to Vital Forms Direct

Get your Vital Record Certificate

Written by the company

Complete Your Vital Records Applications Quickly With Vital Forms Direct
Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home. Our convenient online platform helps you secure the birth, marriage, death, and divorce certificates you need quickly and easily.
Fast, Streamlined Application Process
We’ve simplified the vital records application process, so you can request the certificates you need from any U.S. state hassle-free. Our platform guides you through the process step by step, helping you prepare your application for quick processing by the appropriate state department.
Expert Support from Start to Finish
At Vital Forms Direct, our team of specialists understands exactly what’s required in each state. We’re here to help before, during, and after submission, and we check all applications to ensure they’re complete and accurate. This helps reduce errors and avoid unnecessary delays.
Your Security, Guaranteed
Your privacy and data security are our top priorities. We use advanced encryption software in compliance with leading data protection guidance to keep your personal information safe and secure at every step, so you can use our platform with confidence.
Simple and Convenient From Anywhere
Our platform walks you through each state requirement with clear instructions and assistance with supporting documents, so your application doesn’t get held up. With us, there’s no need to travel to government offices in person or wait in line — simply log in with your phone, tablet, or computer. Whether you’re handling paperwork for yourself or a loved one, we make it easy to manage multiple applications and get the documents you need. Apply anytime, from anywhere, and save time with Vital Forms Direct.

Fill in your Vital Record application form online from home.

Get your Vital Record Certificate

Fast, Streamlined Application Process

Contact info

Get your Vital Records now

Complete your Vital Records applications with Vital Forms Direct

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy and fast and no confusion

Easy and fast and no confusion

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

It was easy and saved gas and money

It was easy and saved gas and money

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

I had a good experience.

The instructions were easy to follow. My expierence was good.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

Pretty easy once I figured it out.

Pretty easy once I figured it out.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 3 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello ,

Thank you for sharing your concerns with us. We’re sorry to hear that the pricing did not align with your expectations, and we understand how important clarity and transparency are when selecting a service.

Your feedback gives us the opportunity to review how our pricing information is presented and to ensure that customers have a clear understanding of what each service includes. We will carefully evaluate your comments as we continue working to make our process more straightforward and cost-transparent.

If you’d like to discuss your case in more detail or need further clarification, our customer support team is available to assist you here: https://www.vitalformsdirect.com/contact-us

Kind regards,

Team Vital Direct

Rated 5 out of 5 stars

Easy to use now.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

Quick and easy

Information was quickly asked and easily given.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

Easy Process

Easy to navigate through.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

To easy and fast

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

Quick n easy. Very professional. Recommend every one use it. Was easy to usd. Will use it again if needed etc

Quick n easy. Very professional. Needed it done in a few days . Very happy with the service. Recommend every one use it.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

Fast and easy.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 4 out of 5 stars

Good experience

Good experience, it made to be pretty easy to deal with… 👍

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 5 out of 5 stars

it was easy

it was easy - hope it comes soon

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 4 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 4 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

Rated 4 out of 5 stars

It was quick.

12 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At Vital Direct, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.

Thank you once again for your support and for choosing us as your service provider!

Best regards,

Team Vital Direct

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