Vitapoint | Everyday essentials Reviews 

541
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times and highly competitive, affordable prices across a wide variety of household and cleaning goods. Many people find the online shop very simple to navigate and appreciate the secure packaging that protects products during transit. However, some people mentioned issues with delivery errors, such as parcels being sent to completely wrong addresses. Some reviewers were not happy with receiving incorrect items or incomplete orders that required contacting support. Customers also noted occasional difficulties with poor parcel protection and slow communication when requesting refunds.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery_service, noting that orders frequently arrive the next day... See more

Product

Clients share ambiguous opinions on product offerings, with many praising the competitive prices and vast... See more

Order

Users describe ambiguous interactions with order, reflecting a wide split in customer experiences. While many... See more

Price

Consumers find price to be positive and consistently report great savings compared to local shops and other... See more

Service

Reviewers highlight positive aspects of service, praising speedy next day delivery, competitive prices, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more

Company replied

Rated 4 out of 5 stars

I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more

Company replied

Rated 5 out of 5 stars

A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Do-it-Yourself Shop
  3. Health Food Store
  4. Supermarket
  5. Vitamin and Supplements Store

Written by the company

Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now


Contact info

4.0

Great

TrustScore 4 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(541)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dove

What I needed and cheaper than anywhere else and promp delivery

24 September 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 4 out of 5 stars

Blackpack for the car bumper and trim for my car

I bought blackpack for my car's bumper and trim from vitapoint this is great stuff I leaves a nice finish
I got 6 can's but 2 were faulty l contacted vitapoint and was refunded for the two full transaction was hassle-free I would buy from vitapoint again many thanks 👍

24 September 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 3 out of 5 stars

I placed an order on Ebay at 17:07 on a…

I placed an order on Ebay at 17:07 on a Sunday, then immediately realised I had ordered the wrong product. Sent an Ebay request to cancel at 17:11 thats 4 minutes later, they replied at 18:06 saying item already posted unable to cancel. What...??

8 September 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We apologise for any inconvenience caused. We understand your frustration regarding the timing of your cancellation request. Unfortunately, due to our efficient processing and dispatch system, the order was already in the shipping process when your cancellation request was received just minutes later. Once an item is marked as dispatched, we are unable to cancel the order. However, we are committed to resolving this issue for you. Please contact us directly so we can assist you with a return or find another suitable solution. Your satisfaction is important to us. Once again we sincerely apologise .

Rated 5 out of 5 stars

i am very happy with my purchase and…

i am very happy with my purchase and the price I paid very fast delivery highly recommend seller

10 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your purchase, the price, and our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Quick delivery when supermarket outlets…

Quick delivery when supermarket outlets were out of stock!

26 August 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with the quick delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Fast delivery good value for money free…

Good value for money free fast delivery over £30 brilliant variety of products excellent customer service

27 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service

25 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

excellent value and service,will use…

excellent value and service,will use again

25 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Everything great,

Everything great,
Thanks a lot 👌

25 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Was easy to order

Was easy to order, good value, good quality, would buy from this company again service excellent

15 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

First time using Vita point

Needed various things, so found this company, got all my items quickly. Very useful will use again. Thank you. Annie.
Worth revisiting, thank you

23 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Tyres at a bargain price.

From ordering my cycle tyre, to delivery was such a quick process, and the tyre fits like a glove. Would definitely recommend.

21 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

hair today gone

i loveit very much

22 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

My shopping experience at vita point is…

My shopping experience at vita point is brilliant, it is easy to shop with them and also cheaper. My order also came before time. Talking with their customer service is easy and they solved my problem without any hassle.

16 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great shopping experience with Vita Point. It's fantastic to know that you found our prices competitive and that your order arrived ahead of time. We're also glad that our customer service team could assist you smoothly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent value & quick delivery

Have bought from company before and had good experience so no hesitation buying again. Prices are excellent and delivery is quick. Also items are well packaged. The Amazon delivery service is OK though tracking isn't great but goods arrive within a couple of days so no big deal.

9 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Easy and fast.

The ordering process was really easy and the delivery was really fast. The prices are very good too.

13 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Parcel came well packed

Parcel came well packed, on time and in good condition. Brilliant service.

22 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for your kind feedback! We're thrilled to hear that your parcel arrived on time and in great condition. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Great for buying in bulk, especially for large families. Quick delivery and fantastic customer service. Thank you very much.

19 August 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for the wonderful review! We're delighted to hear that our bulk options and quick delivery are helpful for your family. We truly appreciate your support and look forward to serving you again. Thanks for choosing us!

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