VisualSitemaps Reviews 31

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Five stars! I’ve been using VisualSitemaps for site audits and structural checks on client sites. It’s quick, reliable, and showed broken links that other tools missed - because it shows rendered inne... See more

Rated 4 out of 5 stars

This site helped me to understand the structure of the website I am working on and gave me some valuable insights for UX and UI design going forward.

Rated 5 out of 5 stars

At my agency we love using VisualSiteMaps. We use it during discovery calls to show our potential partners their website in a way they've never seen. It really added that "Wow" effect on top of... See more

Rated 5 out of 5 stars

This tool is so powerful, it's difficult to describe. I'm looking to move quickly through requirements phase of a project and building a site map is a key deliverable in that step. Even with it's supe... See more

Company details

  1. Market Researcher
  2. Software Company

Information provided by various external sources

VisualSitemaps automatically generates high-quality visual sitemaps + high-res screenshots of any site or app, making it fast and easy to perform in-depth site audits for SEO, UX and marketing research.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Well-thought-out, user-friendly and good supported

I have been using Visualsitemaps for my projects for quite some time now and I must say that I am absolutely satisfied. The system is so well-thought-out that creating and comparing complete sitemaps is possible with just a few clicks. I use this very user-friendly tool for many projects. The ability to plan sitemaps and redesign workflows also saves a lot of time and offers exactly the functions I need.

I am also impressed by the dedicated work that goes into developing the features. Visualsitemaps is constantly evolving, and new features are regularly added. This team is truly dedicated and passionate about constantly improving their product.

Finally, I would like to mention the excellent support that I have received from Visualsitemaps. The support team is very quick, effective, and professional. They helped me immediately and competently.

As someone who works with sitemaps daily, I can only recommend this tool. Whether you're a beginner or a pro, Visualsitemaps is a perfect tool for everyone. I also immediately took advantage of the new Flows extension and am very satisfied with it as well. Definitely five stars from me!

28 April 2023
Unprompted review
VisualSitemaps logo

Reply from VisualSitemaps

thank you for your kind words. being a bootstrapped startup - this means a lot.
And we are just getting started!

Rated 5 out of 5 stars

Super-handy, go-to app. Perfect for collaboration

Just one of those super-handy, go-to apps that's great for collaboration – especially when working with non-tech partners. The addition of Flows is fantastic too. Highly intuitive and easy to use, and it's only going to get better. Highly recommend.

23 April 2023
Unprompted review
Rated 5 out of 5 stars

Super simple and well considered tool…

Super simple and well considered tool that knows what its purpose is. If you work in digital comms, design UI or UX this is hugely helpful tool.
Works out of the box and very few issues from day one. Fast responses from their support team too.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

This tool is spectacular!

This tool is spectacular. I use it regularly to get near-instant sitemaps of potential websites. Once I share the link to the visual sitemap of their own website, they are immediately impressed by my knowledge of both their websites and the tech to track and monitor them.

I also use it to quickly build sitemaps for upcoming websites, allowing me to share a sitemap with clients before beginning their build - saving both of us a lot of time and showing them the structure of the site.

If you're a webdev, you'll love this tool.

18 April 2023
Unprompted review
Rated 1 out of 5 stars

Taken money from me since July even…

Taken money from me since July even though I have requested to cancel. Amounting to $295 taken total. Ignoring my emails and chats. Refusing to acknowledge. Do not pay this company any money, because they continue to take and ignore when you cancel. I’ve had to close my account to stop it as they ignore all my emails cancelling and requesting refund.

UPDATE. They are claiming I didn’t email the hello@ email, but I did. Every month. And they delivered fine. Evidence can be provided if they require it!

UPDATE AGAIN. Now claiming not sent evidence of contact to hello@ email. But was sent via email Saturday 19th Nov 2022 @ 16:27.

12 November 2022
Unprompted review
VisualSitemaps logo

Reply from VisualSitemaps

Hi Joe! Firstly I want to personally apologize for the stress you have had in the last few days regarding this matter, our goal here is to make our customers happy with our tools and customer support.

Based on our records, we did not receive any email requests to our support email: "hello@visualsitemaps.com" - until just last week - requesting your cancellation.

After a closer look at your past attempts to email us, it seems you were clicking REPLY directly from stripe's invoice emails, and those replies were being sent to a generic email address: "invoice+statements@visualsitemaps.com" - which sadly went into a black hole!!!

This is not a nice experience for you and we will fix this asap. Sincere apologies!!

Meanwhile, we went ahead to refund you the FULL total.

Again, sincere apologies for the stress all caused by a faulty email address! If you ever wish to come back, just ping me and I will issue you a discount code.

All our very best!

UPDATE: We reached out to see the proof he has offered, and none was provided. We provided the full refund as requested.

Rated 5 out of 5 stars

Outstanding UI/UX tools that you will actually use!

I talked to Jeff the lead developer today, he is very responsive in answering my question. Despite the fact that the tools cannot X-ray the website to find all the pages I thought it can do as Jeff pointed out the limitations due to the way crawling works. I am still impressed of the super nice UI and the automated crawling feature that you can schedule to automate the visual differences.

EDIT: 30 mins after our chat, he continued investigating the issue and actually their tools are able to pick it up just that I set the max depth too low (i.e. 2), he was able to find the page I was looking for at the page depth of 3

25 April 2022
Unprompted review

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