VISTA Staffing Solutions Reviews 184

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Have never experienced a more unethical staffing company than this one. I brought them NP work for several years and brought them 100k's of dollars. This past time no credentialling (which is the onl... See more

Rated 3 out of 5 stars

Good company with some caveats Vista staffing solutions provide adequate service for locum physicians. In my experience they could improve two factors. Pay periods are such that if you work in the... See more

Company replied

Rated 5 out of 5 stars

From day one, Vista has been very professional, accountable, and personable. Throughout my travels for work, I have been accommodated on work site, lodging, and flights; their process is very well org... See more

Company replied

Rated 4 out of 5 stars

I had a great time at my site and VISTA did a good job of making sure everything went smoothly. One thing that could have been better would have been actual orientation in the ER. I had to do this... See more

Company details

  1. Employment Search Service
  2. Employment Agency
  3. Recruitment Service

Information provided by various external sources

Founded in 1990, VISTA Staffing Solutions helps hospitals, medical practices, and government agencies in the US optimize their physician and advanced practitioner staffing, ensure quality and continuity of care for patients, and maintain financial stability.


Contact info

2.8

Average

TrustScore 3 out of 5

184 reviews

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Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful. Made the process easy to complete and concentrate on clinical work. Thanks

28 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you, Steven! We focus on taking care of the details so that you can focus on your work. We're looking forward to working with you on your next assignment!

Rated 2 out of 5 stars

My personal history was leaked due to…

My personal history was leaked due to VISTA's inadequate protection. The information could have been hidden or compartmentalized/de-identified.

Additionally, I'm not getting the same shifts as other practitioners. My primary contact shifted positions and I feel like I have no dedicated advocate at the company now.

28 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Hello Nicole. The privacy of our providers is very important to us. We will be investigating your issue and may reach out to you for clarification if needed.

Rated 4 out of 5 stars

Happily, the previous issue has been resolved.

This is an update to my previous review on July 7. Happily, the issue was resolved, and I was paid very promptly after I posted my last review. To fairly present context, these are the facts: I was assigned to work May 10-13. For various reasons, I ended up working for 18 hours on May 10, and 13 of those hours were double booked so that I could shadow a second physician before starting on my own. As others have commented, pay dates are twice monthly on the 5th and 25th of the month. On my May 25 paycheck, I noticed that I had not been paid for any of the 18 hours I worked on May 10. I sent emails to Vista on May 25, June 10, June 11, discussed the situation with Vista on June 11, sent emails on June 25, June 27, July 1, had another conversation with Vista on July 2, and then on my July 5 paycheck I was paid for only 8 of the 18 hours I was owed. I sent another email on July 10, posted my review, then I received the remainder of my payment today.

I appreciate the company's prompt response after they were made aware of the issue, although I remain frustrated that I needed to capture the attention of upper administration to get this issue resolved. I have spoken with Vista about this, and I believe that they are making efforts to prevent episodes such as this from happening in the future. An observation: Vista seems to manage full time providers better than moonlighters. I have had a long relationship with Vista, starting in 2014, when I worked essentially 7 on/7 off for one of their hospitals. After a year of locums, the hospital bought out my Vista contract. That experience was generally pleasant and well organized, and any minor issues were usually addressed in real time. I started moonlighting with Vista again in 2018 during my spare time. Comparing notes with the other locums I've met on assignment, full time providers seem to take priority over providers who pick up sporadic shifts. Understandable from a staffing perspective, but just something to note.

17 July 2019
Unprompted review
Rated 5 out of 5 stars

The staff is always prompt and…

The staff was always prompt and attentive to whatever comes about at the start and during the assignment. Having that support meant a lot to me during a coast to coast transition to a new practice environment. All of the assignment details were worked out through the staffing agency, which made it easier to focus efforts on preparing for and performing the clinical duties. Communication was excellent, and everyone was easy to work with and happy to always address issues or concerns in a timely way. I felt that I could really count on them.

16 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you so much, Jitakshi. It's great to hear that our staff have been able to provide you with excellent service so that you can focus on providing care. We look forward to working with you on your next assignment!

Rated 4 out of 5 stars

I gave 4 stars; they are good, not great.

I gave 4 stars, although I would call my experience with vista good, not great. They have been a good company to work for, but not a great company to work for. The biggest recommendation I have for them has to do with communication. I never feel that, when I called the office, I can get through to the staff person I need to talk to right away. When you work for a company like that, which prides itself on service, you should not immediately be routed to a voicemail saying his staff is too busy to talk to you. That’s my biggest complaint, and I hope they use this recommendation to make some much needed change in that area.

16 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you for your comments, Lynn. We will definitely take this into account as we move forward. As you said, we pride ourselves on the level of service we provide, and we want to take every opportunity to improve on that service.

Rated 5 out of 5 stars

Sara

Sara, is a great communicator about the position and what to expect. It has been pleasant working with Vista. The response time is good and the information is accurate.

15 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you, Josephine! It has been pleasant to work with you as well. We've forwarded your comments over to Sara. We're looking forward to working with you on future assignments!

Rated 5 out of 5 stars

Great Service

Lara is awesome to work with. The company can find jobs for you quickly.

10 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you, J.C.! We've passed your kind words over to Lara. We can't wait to find your next job for you!

Rated 5 out of 5 stars

Everyone at Vista is helpful and…

Everyone at Vista is helpful and responds promptly to your calls or emails. You will never feel like you are alone on an assignment.

10 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you Kathleen! We pride ourselves on our quick response times to ensure you have the best experience possible.

Rated 5 out of 5 stars

Why I have only used one staffing agency

Vista Staffing Solutions is the only staffing agency I have used. The people at Vista have ,easy to work with, pleasant, and efficient. They have taken care of the credentialing, scheduling, and transportation for my assignments. If a question arises or there is a need to change or modify an assignment, there has always been someone at Vista to handle the situation. I have been completely pleased with my association with Vista, so I have not used any other agency.

9 July 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you so much, Dr. Temple! We are proud to be your number one choice for locums.

Rated 5 out of 5 stars

Kudos to the VISTA credentialing team…

I really enjoy working with the VISTA staffing credentialing team. They are quick and efficient and always provide outstanding service!

22 April 2019
Unprompted review
VISTA Staffing Solutions logo

Reply from VISTA Staffing Solutions

Thank you Jackie! Our wonderful credentialing team is committed to providing the best service possible. We look forward to working with you in the future!

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