VistaPrint IE Reviews 769

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 442 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of the products, including banners, business cards, and custom apparel. Customers frequently highlight the quick delivery and efficient service, often noting that orders arrive faster than expected and the overall process is seamless. Many appreciate the user-friendly website and the ability to customize items, with the final print and finish often exceeding expectations. However, some people mentioned issues with delivery delays, even when expedited shipping was paid for, and occasionally received orders with missing or damaged items, such as flyers or business cards. There were also instances where products like stickers were not cut properly or had quality issues, and some customers experienced problems with orders being lost or cancelled without their permission.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the excellent quality, crisp... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and high quality from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a banner and business cards. Quality was great and even though it said picture could be blurred on final submission (which I took a chance on!) it came back perfect clarity and colour. Really p... See more

Company replied

Rated 4 out of 5 stars

Have used your services for 11 years. The product and price and delivery is brilliant. One thing I would like is a servicd were you review my project before printing. I use another company for pri... See more

Company replied

Rated 5 out of 5 stars

Recently ordered 500 flyers. The whole process of uploading the files was very straight forward. The parcel arrived within a couple of days. I was delighted with the quality. However there were some f... See more

Rated 5 out of 5 stars

We were very satisfied with our corporate logo - desk/table cover. The quality ,resolution, colour match was excellent as well as the price point for what we got. Well done Vista. We would definitely... See more

Company replied


Company details

  1. Business Services

About VistaPrint IE

Written by the company

Shop Now Design Services Create a Website VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

769 reviews

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Rated 5 out of 5 stars

So helpful

I was having difficulty with my design, but one of the representatives randomly me and was so patient and helpful. He really sorted the problem and I have since received my order.
It’s perfect, thank you.

8 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

Rated 5 out of 5 stars

Seamless as always

Seamless as always. Vistaprint never disappoints. Ive used them for years for business cards, invitations, thank you cards and each order has ever failed to disappoint. This order was no different.

7 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thanks for your continued support and kind words. We're pleased to hear that each order has consistently met your expectations, and we’re thrilled that this one delivered the same seamless experience. We look forward to assisting with your next products of interest.

Rated 5 out of 5 stars

Very good quality and fast delivery.

Very good quality products and fast delivery.

4 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 2 out of 5 stars

Delivery service and our package…

Delivery service and our package arrived broken 😔

4 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

We truly value your feedback and are sorry to hear that the flyers arrived damaged. We want to assure you that this is not typical of our service. Furthermore, we would like to investigate this matter further and will be reaching out to you via email to gather more details, so we can enhance your experience. Thank you for allowing us to make this right, and we look forward to working with you.

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick dispatch. Excellent quality

6 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 1 out of 5 stars

Placed my order on the 28th of April

Placed my order on the 28th of April, expected delivery was the 7th of May, items where lost and did not show up. Contacted vista print. They re-orded my order on the 11th of May with the delivery date as the 14th of May. It is now the 16th of May and order still has not been delivered. No contact from Vista Print or DPD delivery. Told it would be delivered today between 12 and 1pm. Currently 3.15pm and still no delivery

16 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your feedback, and we’re very sorry to hear about the ongoing delays and delivery issues with your order. We understand how frustrating this experience must be, especially with multiple missed delivery dates and lack of communication from the carrier. Based on our checks, we can see that you recently contacted Customer Care and that the matter has been addressed. We appreciate your patience while this was being handled. The issue will also be shared with our team for further review.

Rated 5 out of 5 stars

Outstanding Customer Service & Support

I connected with Shames from the Vistaprint team using the chat function. They could not have been more helpful and made sure everything was perfect for us. Shames made placing our order so easy. I could not recommend VistaPrint or Shames more highly. The best customer service I have ever experienced.

1 May 2026
Rated 5 out of 5 stars

Quick and easy

Quick and easy

4 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

We're happy to hear that you found it quick and easy to use our website.

Rated 1 out of 5 stars

Ordered personalised and dated stickers

Ordered stickers with date of event (9th May) and paid extra for speedy delivery (Delivery date: 8th May) but delivery came 3 days later than indicated (11th May) and too late for the event they were ordered for. Will never order from you again.

4 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

We sincerely apologize for any inconvenience caused by the delay in receiving your order and can understand your disappointment. We'll be sending you an email with additional information in order to assist with getting this matter resolved.

Rated 5 out of 5 stars

Good company

Good company

1 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

Your satisfaction is our top priority, and we appreciate your positive feedback.

Rated 5 out of 5 stars

5 well deserved stars

5 well deserved stars, thank you!

29 April 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you so much for the 5 stars and your kind support! We truly appreciate it and look forward to helping you again in the future.

Rated 3 out of 5 stars

Product are really good in quality…

Product are really good in quality Delayed more than 2 weeks, we lost time in promotion. Second delivery arrived 4 days before the event.

28 April 2026
VistaPrint IE logo

Reply from VistaPrint IE

We sincerely apologize for the issues encountered with the delivery of the flyers. We understand how disappointing it may be for you, but please be assured that this is not the experience we want you to have. We will definitely be doing our best to prevent an occurrence like this in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service - received it really fast and the print quality was super

1 May 2026
VistaPrint IE logo

Reply from VistaPrint IE

We're happy to hear that you received your loyalty cards quickly and were pleased with the print quality.

Rated 5 out of 5 stars

Delighted with our order and great…

Delighted with our order and great customer service

28 April 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thanks for your kind words! We’re thrilled to hear you’re delighted with your mug order and the assistance provided by our care team. We appreciate your continued support and look forward to assisting with future products of interest.

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Ordered a self inking stamp of my own design. The template was very easy to use. It arrived promptly and is working very well. I tried another company and their template process was too complicated for me to use. Very happy with the service.

24 April 2026
Rated 5 out of 5 stars

I was able to customize the business…

I was able to customize the business cards and flyers exactly how I wanted them. I appreciated the opportunity to be able to review/ proof them before submitting the order. Delivery was quick and the whole process seamless - no issues at all.

21 October 2025
Rated 1 out of 5 stars

First time disappointed with…

First time ever i was disappointed with your staff. Cancelled my order without my permission, but failed to refund. Ignored several messages requesting updates. A genuine total nightmare. And all because my sister in law died from cancer and distracted me from VP

22 April 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your feedback, and we’re very sorry to hear about your experience and the frustration this has caused. We also want to extend our sincere condolences for your loss. We understand this must have been a very difficult time, and we’re sorry that our service added to your stress. Based on our checks, a refund was processed on April 17. Customer Care also sent an email confirming this at the time. We apologize for any confusion or lack of clarity around this.

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