I was very disappointed with my experience. I had explained that I was claustrophobic and unlike the adverts for the scan, I was not offered any music or any relaxing techniques for the the hour and... See more
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I cannot find anything to criticise during my visit to vista health for an mri scan. Staff were wonderful and informative and everything went smoothly. Got my results promptly in the 3 day window prom... See more
Company replied
I found the staff to be very good with great communication and very reasonably priced. I would happily use this company again but fingers crossed I dont need to.
Company replied
Very good reception at the MRI unit and prompt treatment. Results available in 2-3 days.
Company replied
Company details
About Vista Health - Ipswich
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
Morrisons, Sproughton Road, IP1 5AQ, Ipswich, Suffolk, United Kingdom
- 0371 7051 447
3.7
Average
4 reviews
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I was very disappointed with my…
I was very disappointed with my experience. I had explained that I was claustrophobic and unlike the adverts for the scan, I was not offered any music or any relaxing techniques for the the hour and 45 mins I was in the MRI. I could not hear or understand the gentleman who were operating the machine which just added to my anxiety. I was not offered any break despite exhibiting my anxious behaviour. It was one of the worst experiences of my life. Thankfully, my results were okay, but for the amount I paid I expected a better level of service!
The advert should explicitly state how noisy the machine is and that no hep other than ear phones which didn't work would be offered. The advert glamourises the procedure which it should not!
29 June 2026
Reply from Vista Health - Ipswich
Dear Mia,
Thank you for your review and for sharing your experience. We’re very sorry to hear your visit did not meet your expectations. We understand your concerns and we’ll share your feedback directly with the site team so they can review the experience and consider where improvements can be made.
Thank you again for taking the time to provide such detailed feedback.
Best wishes,
Vista Health
MRI Scan
I cannot find anything to criticise during my visit to vista health for an mri scan. Staff were wonderful and informative and everything went smoothly. Got my results promptly in the 3 day window promised. Would definitely use them again.
18 June 2026
Reply from Vista Health - Ipswich
Dear Patrick,
We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes a difference.
Best wishes,
Vista Health
I found the staff to be very good with…
I found the staff to be very good with great communication and very reasonably priced. I would happily use this company again but fingers crossed I dont need to.
1 June 2026
Reply from Vista Health - Ipswich
Dear Robert,
Thank you for your 5-star review. We're delighted to hear that you found our team communicative and supportive throughout your experience, and that you felt our services were reasonably priced. If you ever need us again in the future, we'll be here to help.
Best wishes,
Vista Health
Very good reception at the MRI unit
Very good reception at the MRI unit and prompt treatment.
Results available in 2-3 days.
8 June 2026
Reply from Vista Health - Ipswich
Dear Roger,
Thanks for your feedback. We're glad you had a positive experience with our MRI unit and are impressed with the speed of receiving your results.
Best wishes,
Vista Health
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