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Company details
Written by the company
Visitor Guard® provides the best travel insurance value for visitors to the USA, Canada, and abroad. This website is operated by The Guard Company, LLC., based in Virginia, USA. Our company focuses on protecting the health, life, and interests of visitors to the USA, new immigrants, international students, and exchange students. The Guard Company LLC holds a VA insurance agency license # 135729 and the owners of the company have served the insurance industry since 2003. Visitor Guard® functions as an insurance agency to design, market, sell and service insurance plans from many insurance carriers and plan administrators. The company and (or) its employees are licensed to offer insurance products. The insurance professionals here at The Guard Company, LLC are experienced and focused on finding each client the best solution to meet their individual needs.
Contact info
4870 Sadler Road #300, 23060, Glen Allen, United States
- +1 (804) 325-1385
- contact@visitorguard.com
- visitorguard.com
I want to thanks the visitor Guard prompt and warm response
I want to thanks the visitor Guard service team, I have a correction in the name in my policy and in less than 24hrs was solved in a very easy and kind way. Cheers to all the service team!! I hope not to use the rest of the services(medical emergency) hahahahah
Thanks again
17 February 2026
Unprompted review
Reply from Visitor Guard®
Thank you so much for your kind words!
We are truly happy to hear that our Visitor Guard® Service Team was able to assist you quickly and make the correction process smooth and easy. Providing prompt and friendly support is always our goal.
And yes — we hope you won’t need to use the medical emergency benefits either! But if you ever do, please know we’ll be here to support you every step of the way.
Thanks again for taking the time to share your experience. We really appreciate it!
Best Travel Insurance Agency
Before buying a Travel insurance for USA Trip for me and my wife I was going through Various plans of various companies on various Platform. I found Visitor Guard very supportive and gave instant replies to all my queries. Pallavi was very supportive , informative and quick in replying to my queries which enhanced my confidence in ThemThey were always ready to answer any of queries and that is the quality customer look for. Thinking of buying policy through Visitor guard once I finalize which policy to Buy
8 January 2026
Unprompted review
Reply from Visitor Guard®
Thank you for your thoughtful feedback. We truly appreciate you taking the time to share your experience. We are glad we could assist and help answer your questions to build your confidence. Please feel free to reach out anytime as you finalize your decision—we are always here to help you choose the plan that best fits your needs.
Reply from Visitor Guard®
Thank you for your rating and feedback. We are glad that we were able to assist you. Please let us know if you need anything further.
Easy information to review and the…
Easy information to review and the quote was fast. Simple easy to read all the benefits.
15 October 2025
Unprompted review
Reply from Visitor Guard®
Thank you so much for your kind feedback! We’re glad to hear that you found the information easy to review and the quote process fast. Our goal is to make comparing plans and understanding benefits as simple and transparent as possible. We truly appreciate you choosing Visitor Guard®!
Pallavii Sadekar was extraordinarily…
Pallavii Sadekar was extraordinarily helpful - answering our questions and identifying the best coverage. As a result, my wife's 95 year old father can travel to Florida from Germany, with medical insurance if needed. Excellent experience. Very professional. Web site is a breeze.
7 September 2025
Unprompted review
Reply from Visitor Guard®
Thank you for your thoughtful review. We’re pleased to hear that Pallavi was able to assist in finding the best coverage for your father-in-law’s travels. We appreciate your trust in Visitor Guard® and wish him a safe journey.
It was good to proceed with the…
It was good to proceed with the purchase easily by the guidance with obstacles.
8 September 2025
Unprompted review
Reply from Visitor Guard®
Thank you for your feedback. We’re glad to hear that our team’s guidance made it easier for you to complete your purchase. We appreciate your confidence in Visitor Guard® and are always here to assist.
The purchase process is quite simple
The purchase process is quite simple. Considering the coverage, the premium is not expensive at all.
But until now I have not used the insurance yet. Once I do, I will put the comment here.
22 June 2025
Unprompted review
Reply from Visitor Guard®
Thank you for sharing your experience with the purchase process and your thoughts on the coverage and cost. It’s great to hear that signing up was straightforward. Please don't hesitate to contact us if you require any additional assistance.
Reply from Visitor Guard®
Thank you for sharing your experience! We are happy to hear you found the application process simple and the coverage affordable.
Application process is simple
1 July 2025
Unprompted review
Reply from Visitor Guard®
Thank you for your review and for giving us a 5-star rating. Please let us know if you need any further assistance.
The agent was helpful and in chatting…
The agent was helpful and in chatting with people I could get the information I needed right away..
They had the coverage I wanted and it was very affordable.. I highly recommend checking out flight insurance... They covered everything from Life insurance to luggage to cancellations to medical.... Something for everyone..
24 June 2025
Unprompted review
Reply from Visitor Guard®
Thank you for the recommendation. We are glad to hear that our agent was helpful and that you were able to find the information and coverage you needed quickly. Safe and worry-free travels!
Great website and customer service
The website and customer service are great and fast.
Congratulations to the Visitors Guard team!
10 June 2025
Unprompted review
Reply from Visitor Guard®
Thank you for your feedback. We're pleased to know our website and customer service met your expectations.
Just Right Suggestion
Customer service staff provided detailed info. and helpful suggestions for the insurance plans.
5 June 2025
Unprompted review
Reply from Visitor Guard®
Thank you so much for your 5-star rating! We're glad to hear that our customer service team was able to provide you with detailed information and helpful suggestions. Thank you for your feedback. We are always here to help with any future questions you may have.
Is easy to negotiate
21 May 2025
Unprompted review
Reply from Visitor Guard®
Hello Leslie, Thank you so much for the five-star review! We're glad to hear you found the process easy — making insurance straightforward and stress-free is exactly what we aim for. We truly appreciate your support and look forward to helping you again in the future!
The Ease of Medical Care Access and the Prompt Customer Service
There are two things important for customers like me:
1. The piece of mind to know you can find medical service information easily when you need it the most.
2. The customer-care team is very reliable and very responsive.
We had to shorten the US stay and get back to home earlier than planned, so we contract the customer service team. They are very quick to provide responses including if it is feasible to update the experiation date, and if there could be a premium fund because of the less period of coverage.
They provided very prompt and accurate responses on both topics and to our satisfactory. The term was quickly updated and the refund was quickly processed.
12 May 2025
Unprompted review
Reply from Visitor Guard®
Thank you so much for sharing your experience!
We are truly glad to hear that the two things that matter most to you met your expectations. Your feedback highlights exactly what we aim to provide: peace of mind and dependable support when it’s needed most.
It’s great to know that our team could respond promptly, update your coverage dates efficiently, and process your refund without delay. We’re committed to ensuring that every customer receives clear, timely, and helpful assistance.
Thank you again for your trust. We wish you all the best, and we're here whenever you need us.
User friendly
User friendly, straight forward no confusion on the terms and description of benefits.
1 May 2025
Unprompted review
Reply from Visitor Guard®
Thank you for your kind feedback!
We're so pleased to hear that you found the experience user-friendly and the terms and benefits clearly explained. Simplicity and transparency are key priorities for us, and it’s great to know that came through in your experience.
If you ever have questions or need further assistance, we're always here to help!
Super affordable and easy to enrol
Super affordable and easy to enrol. I was looking last minute for basic travel coverage for my son for a week to the US.
5 January 2025
Unprompted review
Reply from Visitor Guard®
Thank you! We're glad we could provide an affordable and easy solution for your son's travel insurance.
Responsive to questions on WhatsApp Chat
Chat agent was available quickly on WhatsApp and was able to answer my questions thoroughly and quickly! Thanks!
21 November 2024
Unprompted review
Reply from Visitor Guard®
Thank you for your feedback! We're glad to hear that our chat agent was able to assist you promptly and thoroughly on WhatsApp. Your satisfaction is important to us, and we’re always here to help
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