Virtualnonexecs Reviews 100

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and the supportive, professional staff who provide invaluable guidance throughout the process. Many people appreciate the personalized approach, noting that the team is genuinely invested in their success and offers practical, outcome-focused support. The user experience is frequently described as seamless and well-organized, with reviewers praising the efficiency and the high level of support received. However, some customers mentioned an initial pushy sales team and expressed dissatisfaction when promises of engagement and value were not met, leading to wasted effort. A few other people also felt that more visibility into post-application support would be beneficial.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their human, personal, and... See more

Service

Users describe positive interactions with service, highlighting its professional, seamless, and... See more

User experience

Clients share positive opinions on user experience, highlighting it as personal, supportive, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, highlighting the exceptional level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed up to Virtual Non Execs after leaving my last full time operating role. Quite quickly, I secured a well suited and well paying advisory role. The team at VNE were helpful in guiding me throug... See more

Rated 5 out of 5 stars

Not only does VirtualExecs provide an outstanding networking experience with ones’ peers, but also it’s a way for getting to know a diverse number of people from diverse perspectives and background.... See more

Rated 5 out of 5 stars

I signed up with VirtualNonExecs less than two weeks ago. Today Michael Wain gave me a whistle stop tour of the members area of the website. I now better understand the full opportunities available th... See more

Rated 5 out of 5 stars

Whilst the service VNEX offers is invaluable - it's the people behind the platform that are the real value. Massive thank you to Jo for everything she does for us, Laura for always having the assist,... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Its been a breeze.

Firstly the service has been fantastic thus far. Virtualnonexecs has enabled me to identify the correct individual, attract talent from my related industry, and allowed me to do so without the huge burden of recruiter fees. This service is exactly what I've been trying to find for the last few months!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience of NED hires

Excellent experience. We utilised the platform to find a non-executive director that could join our growth journey and help to close our funding round. The applicants were of a high standard, relevant to our requirements, and as a result, we hired two NEDs. I'd recommend it to start-ups, VCs and PE firms.

16 February 2024
Unprompted review
Rated 2 out of 5 stars

Virtualnonexecs has simply not worked for me

Virtualnonexecs has simply not worked for me. As a Dubai-based professional, I was promised that the organisation had a fast-growing footprint in the region, and that they wouldn't take my money if they weren't confident about matching me with relevant opportunities. But in more than 12 months there have been no relevant job ads and zero useful connections/approaches, despite efforts to fine tune my profile/searchability. Perhaps I could have been more proactive on the VNED and BoardAI websites, but - as a refund has been refused - I am now just chalking this off as a waste of my time and money.
It feels like a clear case of overpromising to get you in and underdelivering once your money is paid.

14 February 2024
Unprompted review
Virtualnonexecs logo

Reply from Virtualnonexecs

Dear Robert,

I appreciate your candid feedback, and I fully appreciate the challenges you've faced in your non-executive job search through Virtualnonexecs. Your concerns are important to us, and we are committed to addressing them.

I'd like to highlight that our presence in the UAE is steadily growing, and just last week, an intriguing non-executive role was posted by a Dubai-based business on our platform. While I understand your frustration with not securing a position, the non-executive landscape can be highly competitive. Networking and proactive engagement play crucial roles in expanding your non-executive portfolio.

To assist you further, I would be more than happy to schedule a call with you. During this conversation, we can explore ways to optimise your experience on our platform and discuss strategies to enhance your visibility within the non-executive community.

Please reach out to the email below and we will find a convenient time to talk. Your satisfaction is of utmost importance to us, and we are committed to ensuring you get the most out of your Virtualnonexecs experience.

Thank you again and I look forward to the opportunity to assist you personally.

Best regards,
Sarah Mann

Chief Operating Officer
admin@virtualnonexecs.com

Rated 5 out of 5 stars

Non Exec Director Search

Our advert for a NED provided us with 18 applicants in less than 48 hours. The system is easy to navigate and had an impressive network.

15 January 2024
Unprompted review
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Reply from Virtualnonexecs

Thank you so much for taking the time to share your positive experience using the Virtualnonexec platform. We're thrilled to hear that our platform was able to connect you with 18 qualified applicants in less than 48 hours.

Rated 5 out of 5 stars

Game changing way to appoint NED's

I recently used the Virtualnonexecs platform to source a fractional CTO. The platform was very intuitive to use and we have successfully appointed someone who will be a great asset for our business moving forward.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent network with opportunities to make warm relationships

I was invited to join Boardai by Ian Wright which led me to join Virtual Nonexecs and i had access to a lot of information, and access to members i had not met. Access was free. This allowed me to make quality connections with members of the platform, and though that I met several members i started to have strong relationships with. One of them I referred business to, and made an introduction, which develped into a deal gave me an ROI of £375 (i expect to get £1000 plus).
On Thursday of this week I was invited to join a spontaneous networking session on Zoom, and i was impressed by the interaction. I then took lifetime membership of Virtualnonexecs. (I am not looking for an NED post). Business development is good.

Lawrence Perry SRN

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Operator Network

We have joined the Operator Network. Ian was very helpful in briefing us on how it worked, Sarah couldn't have been more helpful with onboarding. We've already found candidates for a NED role. Well worth joining.

28 September 2023
Unprompted review
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Reply from Virtualnonexecs

Thank you David and it is a pleasure. We look forward to working with you and your investments in the future, too.

Rated 5 out of 5 stars

The power of VNED

What VNED does for companies and non-executive directors is unparalleled and nothing short of brilliant.
Their network is astonishing, bringing value to both NEDs and companies that need to leverage external skills. The net result is de-risking growth whilst ensuring a circular economy for valuable experience with knowledge at its core.

4 March 2023
Unprompted review
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Reply from Virtualnonexecs

Hi Andrew

Thank you for this amazing review. It was a pleasure to work with you and I am sure we will be in contact with more off-market roles very soon.

Sarah Mann

Rated 5 out of 5 stars

Used several times

Used Virtualnonexecs several times to find new advisors and have used myself as a new NED. What is there not to like?

17 February 2023
Unprompted review
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Reply from Virtualnonexecs

Hi WC

Thanks for this review. We appreciate the feedback.

Sarah

Rated 5 out of 5 stars

Amazing onboarding session…

After recently joining I attended an onboarding session with Sarah. I found this very informative and now have more of an understanding of the platform. Even when I ran into an issue uploading my CV she was more than happy to help and extended the session for a one to one.

Great service.

16 March 2023
Unprompted review
Virtualnonexecs logo

Reply from Virtualnonexecs

Thank you for the feedback Maddison. The Onboarding sessions are how we really help members navigate the community and it is a great way for members to meet each other, too.

I will pass on your kind words to Sarah.

Michele

Rated 5 out of 5 stars

I have been a member for 18 months

I have been a member for 18 months. I have used this network to find new business and I have to say, its not disappointed.
Sarah has been a god send. My piece of advise to anyone joining is USE THE ONBOARDING session!!
I didn't know I had half of the support products and access for over 12 months (my fault).

16 March 2023
Unprompted review
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Reply from Virtualnonexecs

Thank you for the feedback Jamie. It was good to see you on the call, recently. Also, Sarah has an introduction for you - she will be in contact in Monday.

Michele

Rated 5 out of 5 stars

Brought me up to speed

From the very beginning, the onboarding process has been top-notch. The preliminary call to schedule a formal interview, followed by the discussion itself (intended to assess mutual compatibility), was executed well. The focus was consistently on what would be best for me.

As someone who hasn't needed a CV for nearly two decades, I was unsure what modern companies look for in a candidate. Virtualnonexecs.com stepped in and revamped my CV. The updated version vastly differed from what I was familiar with (my previous CV was described as "gathering dust"!), but it has received positive feedback from those who have reviewed the new version.

I am confident that the remainder of my journey with Virtualnonexecs.com will be just as professional and fruitful.

I highly recommend it.

17 March 2023
Unprompted review
Virtualnonexecs logo

Reply from Virtualnonexecs

Hi Minna,

Thank you for sharing your positive experience with Virtualnonexecs.com's onboarding process. It's great to know that our team was able to revamp your CV to meet modern standards and that it has received positive feedback. Building a NED CV has to focus on the dreaded ATS systems that most companies put in place, so our in house experts are well versed with creating CVs that work!

At Virtualnonexecs.com, we take great pride in providing a professional and fruitful experience for our clients, and I'm glad to hear that you are confident in the remainder of your journey with us.

Thank you for highly recommending our services, and we look forward to continuing to assist you in your future NED role searches.

Michele J

Rated 5 out of 5 stars

Introduction to the Ned market

Recently retired and now wishing to explore the opportunities in becoming an NED, I was recommended Virtualnonexecs.com as my first introduction to understanding more about securing an NED position, after a nominal membership fee I was onboarded by Sarah who was delightful and navigated me around the platform, I uploaded my Cv and created a profile - all very simple, I've also attended a couple of Virtual speed networking events hosted by Michael which I enjoyed and made some useful connections. I have already applied for a couple of Ned positions advertised on the network. I would recommend joining and engaging with other members.

8 March 2023
Unprompted review
Rated 1 out of 5 stars

Stear well clear

I have tried to cancel my membership for 2 years now. I have submitted cancellation requests via email and the website. No engagement and response. Virtual non execs however keep taking my membership fee out of my account against my wishes. Their repeated ignoring of my requests to cancel and refund and continued taking money out of my account is theft in my opinion. Stear well clear.

1 February 2023
Unprompted review
Virtualnonexecs logo

Reply from Virtualnonexecs

Hi Gavin,

Thank you for raising this. I responded to you by email on the day you notified us that your account had renewed.

As I mentioned in my email, I have refunded the renewals. For reference, members manage their subscription in the user dashboard; this would have avoided any unwanted renewal.

We also notify you of upcoming renewals several times in advance of any renewing services. Having checked our systems, it seems you did receive and open the emails.

However, as I say, we don't want anyone to feel unhappy so the refunds were processed immediately, without question.

As the UK's largest NED community, we focus on exemplary customer service and member support (16,000+ members).

If you would like to discuss or need any help whatsoever, please do not hesitate to contact me. You will have my details on my email and I am always available to help.

Sarah Mann
COO

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