I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
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I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more
Company replied
Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more
Company replied
I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more
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I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!
21 Willow Close, Flackwell Heath, HP10 9LH, High Wycombe, United Kingdom
The animals were delivered in excellent condition and securely packed. I was able to adjust the shipping and delivery dates effortlessly with a simple email when I found out no one would be home to receive them. Big thanks to Virginia!
Fabulous as always. Arrived a few days late as they were sent to the wrong post depot but all thankfully safe and healthy on arrival. Now living in luxury. Thank you again.

Reply from Virginia Cheeseman

Reply from Virginia Cheeseman
We always have a great experience buying with Virginia, our biology department appreciates her work very much, and will miss buying from her when she retires. Thanks for your wonderful entomological work Virginia.

Reply from Virginia Cheeseman
Virginia was amazing, she made every effort to accommodate my needs, even on her day off and she was polite and helpful.
I’m also very pleased with the pets I got from her, they are lively and healthy, she also gave me more than I ordered. I couldn’t ask for a better service.

Reply from Virginia Cheeseman
An Amazing service and so supportive
Virginia provided exceptional service, drawing on her extensive knowledge and years of experience. While her departure marks a significant loss to the hobby, we wish her a wonderful retirement.

Reply from Virginia Cheeseman
Parcel arrived well packaged and in great shape. Everything arrived alive and well and are now settling into their new homes nicely. Excellent service as usual, thank you.

Reply from Virginia Cheeseman
All animals arrived well packaged and in good condition. When I realised there would be no one home to accept delivery, a quick email enabled me to change the dispatch and delivery day easily. Many thanks Virginia.

Reply from Virginia Cheeseman
Fantastic seller well packaged and great delivery really happy with my order thank you

Reply from Virginia Cheeseman
The quality and menagerie experience is clear to see. Tarantulas expertly accommodated for their journey and acclimatise quickly to their new surroundings which is a very good thing. Virginia will be missed

Reply from Virginia Cheeseman
Virginia was Very friendly and super helpful. A pleasure to buy from. Tarantula arrived on time and in fantastic condition. Would recommend to anyone and will be back. Thank you

Reply from Virginia Cheeseman
Ive bought bugs for around 40 years from Virginia, ALWAYS healthy, well packaged and any she is always happy to give advice regarding them.😁

Reply from Virginia Cheeseman
Lovely specimens, all healthy and beautiful. Will definitely be buying from again!

Reply from Virginia Cheeseman
This is the fourth time I have purchased from Virginias website and again it was a very pleasant and pleasing experience. I am always very happy with the tarantulas I receive from her and they are always beautiful and very healthy specimens that come very well packaged and protected for their journey. I will go on purchasing from the website and watch my collection grow as I know I’m getting them from a trusted seller with a vast array of knowledge and experience.

Reply from Virginia Cheeseman

Reply from Virginia Cheeseman
Excellent service from a caring seller. 100% trustworthy. Would definitely recommend.

Reply from Virginia Cheeseman
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