I received a refund. It’s been a battle. 2 years. I urge any other customer who has further trouble with the company (feeling mislead by “boarding passes” that are not air flights) to quote t... See more
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See what reviewers are saying
I represent a company from Bucharest for airport shuttle. They sent us 10 transfers to provide from airport to Tulcea. They never paid US!!!!! I called all passengers because I had their whats ap... See more
We worked in close cooperation with Vipper. I would like to note that the concept of the company was extraordinary (the one we have not seen in France yet). All the members of the team were really... See more
Company replied
This company is a bunch of scammers. We provided a ground transportation service to them in a good faith and by the time they gave us the business, they already knew, that they never going to pay us f... See more
Company replied
Company details
Information provided by various external sources
An intermodality tech company focused on extending the catchment area of airliners through interlining and codesharing.
Contact info
Herengracht 184, 1016BS, Amsterdam, Netherlands
- +312 202 442 925
- info@vipper.com
- vipper.com
Reply from Vipper.com
Thank you for the positive review. We hope to see you travel with Vipper.com again in the future. Happy Friday!
Financial Scam Company
For Transport company's that are offered to work with. Please be aware that this company will NOT pay out you money for your job done. They may give you one ride and pay for it in the beginning to lure you in. At this point we have even talked with them and sent letters, in return they replay that everything will be payed, but we haven't seen any payments for 6 months. (They can even come over and have as they call a little ''meeting'', in reality it is just a simple scam) Everything that they guarantee is just a lie. Please be careful!!!
6 April 2022
Unprompted review
Reply from Vipper.com
Good evening,
People and organisations have been heavily affected by COVID-19 for over two years and Vipper.com has been no exception to this. On behalf of the Vipper team, we would like to take this opportunity to acknowledge our errors and unforeseen delays & sincerely apologise for all the inconvenience this has caused.
Alongside COVID-19 the Vipper team have also been in a delayed investment round which caused for some delayed payments.
In order to ensure we restore your trust, we would appreciate if you could send any outstanding concerns to our dedicated email legal@vipper.com.
Again we apologise for any inconvenience we may have caused and hope to have you continue to work with us in the future as we strive to become a leading global, scheduled ground transportation distributor worldwide.
Vipper .... the reality.
I was a supplier of this guys for few months and I would like to share my experience.
First of all, the staff is very friendly and they are very nice over the phone specially 2 gentlemen, the first is called David, the second one is Igor.
Now this company offer you flight tickets between airports and send you a car to do the job, you will be there on time for your connection flight as they book the car on time and you will not miss your connection flight.
The main reason why they offer this type of non existence flight lines is to get transferred to other airport where flight do exist to your destination.
Now as a customer you may like that but some others prefer a plane to take them from Airport A to Airport B.
As far as I have seen, the flight tickets are way cheaper than booking a car so the company are subsidising the driver to cover the extra cost.
Now as mentioned above, I was a chauffeur supplier for this company and as it’s a very new established company you find it very easy to communicate with them when you have any questions, except questions about getting paid.
Oh yes you read that correct “Getting paid” now to be fair we got paid for every job we have done but this has happened after multiple emails and phone calls and other legal communication and social media pressure.
We have finally decided to not work for this company anymore until they start paying people on time.
My conclusion is: As a customer you may find this very cheap and convenient, but you may feel miss sold at the same time.
As a driver or a supplier, I highly warn you not to do much work for them and put your self in a lot of depts as you have to wait long to get paid.
Advice: Paying your drivers on time will keep you going as at some point, you will not find any one to take your clients form any airport in Europe.
29 December 2021
Unprompted review
Reply from Vipper.com
Mehdi, thank you for the feedback, it is much appreciated.
At Vipper we strive to provide our passengers and partners with the best experience. We would really appreciate it if you could reach out to our team mobility@vipper.com in order to ensure any unanswered questions are taken care of for you.
We look forward to hopefully working with you again in the future and here's to a positive 2023!
SCAM.. they sell shuttles as flights and you notice it until you try the check in.
I booked a FLIGHT for my family (3 members) and IT IS NOT A FLIGHT. Everywhere it says "flight number" but such flight doesn't exist. So I have paid 150 (each) for a 1.5 hours shuttle. I could have driven myself if I knew that!! I can't use any other word... this is a SCAM.
3 September 2021
Unprompted review
Reply from Vipper.com
Good afternoon Juan,
We are very sorry to hear your upset regarding your recent booking for you and your family. Our team always strives to provide a top quality Vipper experience. We are sorry to hear your agent misinformed you regarding our services. Vipper operates ground transportation from airport to airport which is transparent and clear via vipper.com. We would strongly advice you to contact your agent in order to ensure you are looked after as soon as possible.
We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
Perfect traject
The driver was really nice with me, he explained everything and was on time. Everything was perfect.
30 November 2020
Reply from Vipper.com
Felipeignacio Riostapia, thank you for the positive review you sent our way.
Have a great day!
Amazing Service! Would 10/10 recommend.
Very impressed with my driver and the service! Very professional and safe.
9 November 2020
Reply from Vipper.com
Kirsten, thank you for the positive review you sent our way.
Have a great day!
Driver was too late at the pick-up…
Driver was too late at the pick-up point + it was hard to see where the exact point was.
Plus: and very much not OK: Driver was not wearing his mask during the trip!!
7 October 2020
Unprompted review
Reply from Vipper.com
Dear TVB, thank you for your feedback.
We are sorry to hear you felt your pickup was at a delay, our customer service work 24/7 in order to provide a top quality Vipper experience however, unique situations can occur. We are currently in a test phase and are constantly improving our services therefore, your feedback is very valuable to us.
Regarding the use of a face mask, please be aware that all drivers and passengers are urgently advised to wear a mask while completing their journey however, regulations depend on each set of government guidelines.
We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
Reply from Vipper.com
Romans Filozofovics, thank you for the positive review you sent our way.
Have a great day!
Although it was not a flight
Although it was not a flight, but a van, I travelled From Amsterdam to Brussel without any trouble.
28 September 2020
Unprompted review
Reply from Vipper.com
Jeroen, thank you for the positive review you sent our way.
Have a great day!
NO INFORMATION THAT YOU ARE NOT A FLY
21 September 2020
Unprompted review
Reply from Vipper.com
Dear Isabelle, thank you for your feedback.
We are sorry to see you were not well informed regarding your Vipper journey however, as we are currently in a testing period this information should have been clearly highlighted to you by your chosen travel agent. We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
my business trip
my business trip
all going in a great way
thanks for all
eugene
20 August 2020
Unprompted review
Reply from Vipper.com
Eugene, thank you for the positive review you sent our way.
Have a great day!
Contacts with vipper staff are pleasant…
Contacts with vipper staff are pleasant and professional; payments are correct but rather late. On-line allocation of new trips is not working for me, but this should improve once the site is in production, where it currently still is in test.
3 August 2020
Unprompted review
Reply from Vipper.com
Dear Roger, thank you for your feedback.
Despite the fact we are still in a testing period we constantly try to keep our partners satisfied. Please note you can also contact us at cs@vipper.com and we will try our best to offer you a solution.
Extremely professional company *
31 July 2020
Unprompted review
Reply from Vipper.com
Jennifer, thank you for the positive review you sent our way.
Have a great day!
Ilias Limousines Taxi
I am a Vipper's partner. Their site is a professional site easy to use. I hope for a bigger collaboration.
30 July 2020
Unprompted review
Reply from Vipper.com
llias, thank you for the positive review you sent out way! At Vipper we strive to provide our passengers and partners with the best experience, so we are very happy to hear you experienced this with our Vipper team. We very much look forward to working with you throughout 2023!
I am driving for Vipper since…
I am driving for Vipper since 29-03-2020. The Company offers a good system. Despite the beginning smae time with COVID19 there were enough drives for the first 3 month. Due to the COVID19 nobody knows what the future will bring, but in my opinion they will become the Uber from airport to airport known as Vipper.
30 July 2020
Unprompted review
Reply from Vipper.com
Vivian de Ziel, thank you for the positive review you sent out way! At Vipper we strive to provide our passengers and partners with the best experience, so we are very happy to hear you experienced this with our Vipper team. We very much look forward to working with you throughout 2023!
Highly recommended
Perfect company, very well working app
I will use Vipper more often in the future!
Highly recommended
30 July 2020
Unprompted review
Reply from Vipper.com
Menno, thank you for the positive review you sent our way.
Have a great day!
Reply from Vipper.com
George, thank you for the positive review you sent our way.
Have a great day!
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