Vitality Institute  Reviews 257

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness in improving skin appearance and texture. Many people noted significant positive changes, such as reduced sun damage, improved rosacea, and clearer, smoother skin, with some calling them the best skincare products they've ever used. The delivery service is also frequently commended for its speed and efficiency. However, some customers were dissatisfied with not receiving their product or found the shipping fees to be excessive. A few reviewers also mentioned issues with product packaging, such as missing pump components, or expressed disappointment with receiving only travel-sized items when they expected larger ones.

What people talk about most

Product

Users describe positive interactions with product. Many customers report that the products are amazing and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for making... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many consumers praise the quick and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... See more

Company replied

Rated 5 out of 5 stars

Not only was there ease with making the website purchase, the turnaround time of its delivery was nearly instantaneous. Thank you.

Company replied

Rated 5 out of 5 stars

Rapid fulfillment from a user friendly website. I have been using this product for a long time and always order from their website. The product is excellent...great sunscreen and moist enough to be... See more

Company replied

Rated 5 out of 5 stars

I have been using the VI Peel for quite a while now my favorite by far is the precision plus I don’t peel as much as I used to, but it always makes my skin feels so clean and tighter. I highly recomme... See more

Company replied


Company details

About Vitality Institute

Written by the company

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

These products are amazing

These products are amazing! I have been using them for about 3 months and my skin is beautiful! I postsed a picture on Facebook and a friend even noticed in that. Made a point to say my skin was pretty!!

17 December 2025
Rated 5 out of 5 stars

Nice product

This product is light weight on the skin. Feels more like moisturizer. It is also none irritating to my skin. Wonderful product so far. Thank you

3 December 2025
Rated 5 out of 5 stars

No complaints from me!

The products I ordered showed up on time and in good condition. The one time I had to call for customer service I received excellent help. The lady that answered the phone was an actual person and helped remedy my order problem.

1 December 2025
Rated 5 out of 5 stars

Intentional & Authentic

Intentional & Authentic
I am genuinely overwhelmed by the team at Vitality Institute. They are some of the kindest, most genuine people I have ever met in the aesthetic industry. Every interaction is authentic, and they are very intentional in how they spend their time supporting providers. I highly recommend !!!!

21 November 2025
Rated 5 out of 5 stars

First treatment, visible results…

First treatment and I really do notice a difference, I will be returning, thank you!

21 November 2025
Vitality Institute  logo

Reply from Vitality Institute

Thank you so much for sharing your experience! We’re thrilled to hear that you noticed a difference after just your first treatment. We can’t wait for your next one! 💚️

Rated 3 out of 5 stars

The product is great but I guess I got…

The product is great but I guess I got a travel size- it was expensive and the shipping was ridiculous!

11 November 2025
Vitality Institute  logo

Reply from Vitality Institute

Hello, thank you for your feedback. For further assistance, please email us at support@vipeel.com, and we'll be happy to help!

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