I only gave it one star because I could not go on with the review unless I gave it at least one. Scammers and thieves, that's my personal opinion. Long delivery waits, sketchy info about merchandise,... See more
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I followed the instructions for personalisation. It was all individual words/names except for 3 2 worded phrases. 2 phrases were kept together and the other was split up into 2 separate words which ar... See more
Do not order from Violet & Grace. They ship from a local Amazon dealer but you cannot return to Amazon, only to their Chinese Manufacturer. The quality and fit of the product is low rate. I watched... See more
This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated. My only slight criticism is that... See more
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So happy with my purchase
So happy with my purchase.
Amazing company to deal with. Communication excellent! Nothing was too much trouble at all. They aim for perfection and that’s what you get.
Thank you
Excellent customer service.
Excellent customer service.
Mae was so helpful.
I use Violet Grace for lots of special cards for special occasions.
So much choice.
Always satisfied.
Excellent service
Excellent service, paid for the proof print, confirmed it was correct the picture came a few days later. This was a gift and was very well liked.
Would definitely use again.
Love this company have used afew times…
Love this company have used afew times now for keepsake prints as gifts highly recommend always pleased when my order lands and arrives in good time
Ria
So pleased with beautiful card
The quality of the card was good but I…
The quality of the card was good but I was disappointed in the placing of the words on it.
Beautifully designed and presented word…
Beautifully designed and presented word pictures. Fast, friendly service. This is my 3rd order. You will not be disappointed . Five stars.
A beautiful item
A beautiful item , a wide choice to choose from, easy instructions and a nice layout. Payment quick and simple. A beautiful product quickly delivered, I’m sure my colleague is going to love it! Thank you
Another beautiful print from this lovely website
Another beautiful print from this lovely website. Arrived soo quickly (especially considering the amount of work which obviously goes into it).
Would DEFINITELY recommend this site! 🌟👌🏼
Reasonably priced, Would use again.
Reasonably priced. Quick delivery. Customer service got back to me within an acceptable timeframe when I had some queries. Would use again.
birthday card
Purchased 16th birthday card with personal words on the front. It is an amazing idea and loved by my son.
It was very easy to order and arrived within a couple of days. Will definitely purchase again.
Excellent results
Nice product but could not find the…
Nice product but could not find the chance to order a proof on the Amazon site. Ok on the normal website.
Easy to use website
Easy to use website and plenty of products available, products are well wrapped and reasonably priced.
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