VIOFO Reviews 

The products and the support team are amazing👏

After using Viofo A119 mini v2 for almost 1.5 years, I can say it has been an amazing and high quality dashcam. once, it clearly captured a small stone on the road that hit my windshield. After 1.5 years, it started beeping continuously and kept stopping recording, but the issue was an unrecommended sd card that I was using. I reached the customer service, and they instantly took care of the problem and went above and beyond. This is a generous company that cares for its customers. Extremely happy.

I had an excellent experience with VIOFO customer support. My A139 Pro stopped recording well outside the original purchase window, and I initially assumed I would need to buy a replacement. Annie from the VIOFO support team patiently walked me through troubleshooting steps, reviewed photos and a short video I provided, and quickly identified the issue as a faulty front camera.

Even though the camera was no longer under warranty, VIOFO still offered a replacement. The RMA process was clearly explained, communication was timely at every step, and the replacement unit was shipped promptly once my return was on the way. The new camera arrived, installed easily using my existing wiring and rear camera, and is working perfectly.

I really appreciated the professionalism, responsiveness, and fairness of the support team. It is rare to see this level of post-purchase support, and it gives me confidence to continue using and recommending VIOFO products.

Ordered the Viofo A229 Plus 2ch through AliExpress. Recording quality is excellent. Buttons are a little clunky but honestly you don't even need them.
Front camera did not connect to power when we first got it but went through all checks with support and got a replacement sent through. Customer service had a turn-around email of approx 1 working day, and took 1 week for the replacement unit to go from China to home in Australia.

Appreciate the quick response and resolution over email to an issue with my order.. The wrong fuse adapter was sent in one of my hardwire kits but Cassie in customer service sent me the correct one after I set a photo of the wrong one. Delayed my project but happy to get it resolved reasonably quickly. Cameras and hardwire kits all work great and the App is cool

The audio and video quality on this camera are comparable to my pro-grade action cameras and in fact better at night
Not only can I use this footage in case I need it, but I also use it as part of my YouTube channel
I’ve owned many dash cams over the years, and this is the best yet, you never regret paying for quality

VIOFO tech-support kindly walked me through how to fix my 3 year old duo dash cam. I was sure it was dead but did what they said. Magic! It’s good as new again! I’m so pleased with the help. Saved me a lot of money buying and hardwiring a new one. I wish other companies stood behind their products as well.

I bought the VIOFO A329S dash camera, but after reading all the instructions it seemed too complicated. Everything changed once I contacted Nancy Ma at support desk from VIOFO — she made the whole process simple and completely trouble‑free. She gave me a link to an installer/dealer and answered all my questions. Nancy Ma is truly the best support person I’ve ever dealt with. I wish everyone in Los Angeles worked the way she does.
I would like to thank you from the bottom of my heart for all the information, advice, and for directing me to the right dealer — Kevin from LA Dash Cams (18247 Parthenia St, Suite 11, Northridge, CA 91325) — to install my camera.
Kevin did an amazing job — absolutely A+ service. Very professional, extremely clean work, perfect installation, and an excellent price. He deserves every penny he charges. I will recommend him to all my friends.
Thank you again, Nancy, for your help and your excellent recommendation.
And thank you, Kevin, for your great work and full support. You are the best.
Jerzy Niemiec
Los Angeles, California 90014

Paid on the upper end for the A329T and couldn't be happier. There is many options for the set up for your own preferences. Easy to get recordings. Clarity is great.

I've run Viofo cameras in two cars since 2020. Recently I had an issue with one that was outside of its warranty, but they went ahead and handled the replacement anyway. I couldn't ask for more.

I purchased two of the A229 dash cam systems. The first with a inside rear camera and the other with a outside, weather resistant, camera.
Both system preformed as expected. I had to contact costumer support and found them to be very helpful, solving my issue.

Bought a Viofo 229 Pro dashcam directly from Viofo couple of months ago and got it hardwired from a Viofo approved installer.

Unfortunately dashcam isn’t going into parking mode which the installer said is a dashcam fault but Viofo think their dashcam isn’t likely to be at fault.

Have lodged with Fair Trading to investigate as no one wants to take ownership of my issue.

This review is for the Viofo Dash Cam A119 Mini 2.
I bought this dash cam hoping for reliable recordings and peace of mind. My daughter got in two accidents and the camera should have captured the impact and footage leading up to it, instead, it never recorded, and on top of that, it doesn't record consistently or all the time. Very disheartening.

Had an issue with my rear camera, and support team helped to have it replaced quickly. Highly recommend the products and service.

Josie was very pleasant to deal with. She addressed my problem promptly and thoroughly. Highly recommend this staff

I'm very satisfied with my new Viofo dashcam. It was easy to install with the included accessories and simple, clear instructions. The picture quality is excellent, and the support team is always ready to help with any concerns.

Excellent customer service. Helped me replace a broken dashcam outside of warranty (with a $30 fee).

Bought a new A229 Ultra but had an issue with the rear camera not working. Had a couple of back and forth messages with Cassie as she helped me troubleshoot the issue. Turns out the rear cam and cable aren’t working, so they sent a replacement rear cable and cam and I’ve tested that it’s working now.

I had an issue with my VIOFO A139 Pro front camera and reached out to VIOFO Support for help. From start to finish, the experience was smooth, professional, and reassuring.
Jessica from the support team was extremely responsive, patient, and clear throughout the entire process. She walked me through troubleshooting, explained the RMA steps clearly, and coordinated a replacement without any hassle. Communication was prompt, transparent, and consistent, which made a frustrating situation much easier to deal with.
It’s rare these days to find customer support that truly follows through, and VIOFO absolutely did. I really appreciate the professionalism and care shown, especially during the holiday season.
Highly recommend VIOFO not just for their products, but for their outstanding customer service as well.

Viofo replaced my defective dashcam, no questions asked after only a few email exchanges over their support channels.

I fully thought I would get the runaround because my camera was likely out of warranty and I did not register my device officially. But they exceeded my expectations by providing a full replacement & shipping label to ship back my defective one, all free of charge.