VIOFO Reviews 

Very happy with my VS1 purchase. The best things for me are the minimalist form factor and excellent quality footages. It also has various parking mode options which require hardwiring or power supply from an external battery pack.

I had an issue with my parking mode which suddenly became erratic so I lodged a support ticket. I immediately got a response from Viofo and they have guided me through step-by-step troubleshooting procedures. Each time was a prompt response despite the time difference which made me feel very much accommodated.

It took us a couple of firmware updates but now my issue is resolved. I got my parking mode back up and running to my preferred setup, and I’m satisfied with the result.

Massive thanks to Cassie and the engineering team for the patience, prompt response times and overall assistance. A genuine five-star experience.

I’ve had the A229 Pro since November 2024 and it’s been a great product so far. Only until recently it was having issues of shutting down and turning back on constantly. So I reached out to VIOFO support team, and Annie assisted me with everything. Fortunately they are able to ship me out a replacement through the warranty. The customer service from Annie was great and I’m happy that my issue is getting fixed. Thank you!

I ordered the Viofo A119 mini Pro which was just released a few months ago. Layla in customer support was very helpful sending me a second dash cam because the first one was lost in delivery. I was attracted to this dash cam for many different reasons. First it's very small but yet very powerful. The video and audio are very clear even at night. I also like the upgraded Wi-Fi. Downloading the Viofo app makes operating the dash cam very easy. It's easy to set up and very high quality.

When I installed the VIOFO Ultra A229 Ultra I noticed that the GPS Blue light did not come on. I submitted a ticket with VIOFO support and they responded with some tips on troubleshooting. The tips did not fix the issue so they sent me a new GPS module which fixed the issue.

Very solid camera. Customer support was obtained very quickly and followed through until rapidly resolved!!!

One of my VIOFO SD cards failed whilst under warranty. My claim was dealt with efficiently and effectively by Annie - and a replacement card supplied in good timescale.

Viofo's support chat was incredibly helpful. The agent I dealt with, Linda, provided me with all the information I requested and they were even kind enough to supply me with a cable that I was missing from my packaging. The dashcam's from Viofo are arguably the best on the market and at a very comfortable price.

Great follow up on an Viofo Dashcam issue. It was quickly resolved. Responded in due time via email. Wonderful Dashcam camera by the way.

I installed the VIOFO A229 Plus with VIOFO's new OBD2 cable and the installation couldn't have been easier! I did not want to deal with hardwiring and this alternative solution made it easier for me to use parking mode while keeping my car's battery healthy. VIOFO's manual also made it very easy to install and it took me 10-20 minutes total to get the dashcam up. Highly recommend!

I've installed three VIOFO dash cams in three different cars. When I install dash cams on the fourth car, it will also be a VIOFO. When my car's dashcam stopped functioning, I contacted VIOFO support and they helped me get my dashcam working again (it was a simple firmware update). Shout out Josie.

This is my third dashcam purchase from VIOFO ( two A229 Pro and the A229 Ultra) for three different SUVs. I had used another brand (Va……) for long time before switching to VIOFO after read the reviews. I’ve found the VIOFO dash cams provide the best images and videos in all my driving situations. Most importantly, they are simple to operate, reliable, sturdy (connection plugs and cable are not flimsy or thin) and the price is competitive.
When I install the A229 Ultra to my Lexus in January 2026, I came across the power cable issue; I message the VIOFO support team and received the response almost instantly. They are not just provided me the solution but also sent me a new power cable to solve my special situation. They follow up with emails to make sure everything works fine.
Kudos to Cassie Jiang (VIOFO support team) for their fast response, listening, patience and followup specially during the Lunar New Year holiday.

I recently got in touch with Customer Service for Viofo for a problem I thought I had with my Dash Cam with playback on videos, after feedback they sorted the problem out & it turned out the problem was Me! the response from Customer Service was both prompt & courteous. Thank you Viofo

Couldn’t be happier with my product. I have two of their dash cams and I absolutely love them. The customer service is wonderful easy to work with.

3 of us ordered a Viofo dash cam online before Christmas. Unfortunately we ordered the wrong ones. Not only that, but we didnt realise we had until much later. I contacted Viofo and a very kind customer representative called Cassie arranged for an exchange as a gesture of goodwill. We are all so grateful. And really pleased with the cameras.

Customer service was great and the cameras work really well with high visibility especially at night. Would definitely recommend to anyone looking for a reliable and high quality dashcam.

I’ve just installed my Viofo A129 dual dash cam. At first I had some issues because the rear camera wasn’t working. I contacted customer support and Josie replied to me and helped me resolve the problem. They were very efficient and provided excellent service.
If you’re looking for a dash cam, I highly recommend Viofo — they are definitely worth the money.

I have an A329 in one car bought through a UK importer. That site has disappeared and the Viofo UK site also went missing (today it's part visible on my PC, but unusable, and still just a godaddy parking site on my phone), so I turned here.

Mini 2 $118 (inc NC sales tax). I'm happy to pay in $, but when I put my UK address in, it changes to £s and the price is ker-ching £110. If it was priced the same as in the US, that should be £87.

They also had offers and prices shown, but when I put a camera in the shopping basket, that price magically increased.

Essential extras (e..g. hardwire kits and fuse taps) are way overpriced.

I have been using VIOFO products for a couple years and am impressed with both quality and reliability of their devices. I particularly appreciate that their more recent additions such as the battery pack (BP100) are still compatible with a dashcam I purchased back in 2018. I had a follow-up question about this product, which was quickly answered in a day's time via email. All in all, they will continue to be my go-to brand for any dashcam related purchases in the future.

Viofo has a winning combination:
1) a product that has great features and build quality.
2) a friendly support group that responds quickly to resolve issues.

The purchase and installation of an a229 pro went smoothly and is working perfectly.
I purchased a GPS module mount so I can move the unit to my recreation vehicle and unfortunately, the shipment was lost. I contacted Viofo support and they responded within a day, and suggested a reasonable wait period. When that expired, I requested a reship and it went out the very next day and I received it within a week.

The support representative I dealt with (Josie Zhang) was amazing to deal with.

I highly recommend Viofo!

Great camera, wonderful customer service. Emailed a question concerning loop recording Sunday morning, and I had it answered first thing Monday morning. Thanks 🙏