Vinylluxe Reviews 18

TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

18 reviews

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Rated 1 out of 5 stars

Can’t rate this company at all

Can’t rate this company at all. Ordered cladding in September and still not received. Tried contacting them but no success. Tracking has now been scrambled and now no way of contacting or getting refunded. Seems like a scam to me.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM !

0 stars !
SCAM ! SCAM ! SCAM ! SCAM ! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM ! SCAM! SCAM!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Taken my money, not replied to any of my emails! Lost £50. Disgusting. No item turned up.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

I do believe that i have been ripped…

I do believe that i have been ripped off by this so called company. Tried to contact them but there website seems to have vanished. I have emailed with ni response. So don't hold out for your deliveries because they won't arrive. Scam

6 September 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam, do not order from this company, that take your order and nothing arrives, impossible to contact. Ordered vinyl panels in early august, it’s now October and no goods or contact.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM SITE

THIS IS A SCAM SITE. I ordered just 10 wall panels, just in case it was a scam and guess what?
Do not buy the wall panels from this site.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

A giant scam

I ordered $250 worth of vinyl records back in May of 2023 and still haven't received them. I have spoken to customer service several times over the email since and have always been given the same excuses as to why they haven't shipped. In June of 2024, I emailed them again and requested they ship the vinyl records from my order that they did have in stock, even if it meant the order was broken up into multiple shipments. I did not feel it was too much to ask since I am now 15 months waiting on this order. The customer service rep Daniel told me he would look into that and get back to me and never did. Vinyl Luxe is a scam, and they take your money and do not ship your products. Be aware!

11 August 2024
Unprompted review

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