Vinted SE Reviews 

5,629
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 608 reviews, reviewers had a great experience with this company. Customers find it remarkably smooth and completely safe to buy and sell second-hand items, truly appreciating how wonderfully simple the entire process is from the initial listing to the final delivery. Consumers frequently mention that communication is clear, shipping is easy to arrange, and the platform makes clearing out unused belongings effortless. Some people were dissatisfied with customer service, describing unhelpful automated responses, prolonged delays, and significant difficulties when trying to resolve urgent account problems. A few reviewers also experienced frustrating account restrictions, unexpected profile bans, or trouble withdrawing their funds without any meaningful assistance.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers highly recommend the platform for... See more

Website

Customers had ambiguous experiences with website, as while some reviewers praised the simple and quick... See more

Customer service

People report negative experiences with customer service, highlighting that support is virtually non-existent... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the cheap, fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about... See more

Rated 4 out of 5 stars

I like the platform, makes it really easy to be a part of the circular economy and save some money doing it. I experienced a real high selling a lot of stuff in the beginning (10+ items in just a few... See more

Rated 4 out of 5 stars

I think it is very easy to put an item up for sale, but have noticed that you should put a few items up at one time. I put around 20 up for sale and the once that did not get sold quickly, seem to be... See more

Rated 4 out of 5 stars

Most well but something you could change is that there's the option of buying 2 or more items from the same seller at the same time so you don't have to pay twice for postage.


Company details

  1. Online Marketplace
  2. also in
  3. Clothing Store
  4. Men's Clothing Store
  5. Second Hand Store
  6. Vintage Clothing Store
  7. Women's Clothing Store

Written by the company

Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(5,629)

1,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like Vinted

I really like Vinted. It’s so peacfull. Well sometimes it’s not peacfull. But i feel like you can find whatever you want or need there. I recommend and if you’re closet is full with stuff you don’t need or want get the app right now😃

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Team Vinted is the worst support…

Team Vinted is the worst support online.

It's such a shame, as Vinted has one of the best listers for sellers online. It makes selling very easy to do.

Buying is also good on Vinted, and this should make this a 5-star review.

However, the problem lies with Team Vinted, who take the accolade of being the worst seller support online that anyone would have the misfortune to encounter.

They make baseless accusations regarding listings I upload to sell on the site, claiming the pictures I take are not mine and instead are ‘screenshots’, or they've wrongfully and falsely accused me of 'lifting them from the internet’.

This alone is defamatory and to add to the abusive nature of the accusations raised against me Team Vinted has today decided to instigate a 'temporary ban' against me as a seller, restricting me from creating new listings or editing existing ones.

I am being banned for using my own pictures. It doesn't make any sense, and that's because Team Vinted doesn't make any sense.

Their behaviour is despicable, their knowledge and understanding are laughable and reprehensible, and it wouldn't surprise me in the slightest if Team Vinted were being run by children, and unruly ones at that.

I've already written a letter to their CEO and made a complaint in writing about Team Vinted, but I've yet to receive a reply. I will be writing another letter today to follow up with the latest incorrect decisions Team Vinted has made on my account.

There should be a temporary ban installed on Team Vinted, as they shouldn't be let anywhere near Vinted, as they are ruining it daily with their incorrect and inexcusable decisions.

Vinted is great, but Team Vinted is diabolical!

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Full of scammers and broken checkout due to blocking bots

unfortunately become completely overwhelmed by scammers. When you finally find a genuinely good deal, it is almost impossible to buy it. Every time I try to complete a purchase, the transaction gets blocked or throws a payment error.
It is clear that malicious users are running automated blocking bots at the checkout page to snap up items or disrupt transactions. Meanwhile, Vinted’s support and security systems do nothing to stop them.
The platform desperately needs to clean up its user base, filter out the massive wave of scammers, and implement strict anti-bot measures at checkout. Until they fix these major security and technical flaws, it is not a safe or reliable marketplace to use.

4 August 2026
Unprompted review

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