Vinted DK Reviews 

3,894
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Very bad costumer service. i got banned for selling a ´fake´ redbull jacket. they asked for proof that it was authentic, how am i supposed to prove a jacket is authentic if i dont have it? i dont know... See more

Rated 3 out of 5 stars

I’ve actually been really happy with Vinted, but then I sold a jacket that I know was in perfect condition. The buyer complained about a stain that I know isn't there. They proposed a completely unrea... See more

Rated 1 out of 5 stars

Vinted's automated bots are completely ruining the app. I was banned by a broken algorithm on Friday evening for a 100% authentic item that I have the physical label proof for. Because of this false b... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Vintage Clothing Store
  5. Women's Clothing Store

Written by the company

Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa. Sælg uden gebyrer og søg blandt unikke kvalitetsartikler - herunder mode, elektronik, boligindretning, kæledyrsartikler og meget mere.


Contact info

2.1

Poor

TrustScore 2 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(3,894)

1,478 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice thrift app

It’s a nice app, easy to understand.
Easy to upload and sell stuff🤩
A good app to find hidden gems and vintage goods.
I highly recommend it for anyone who wants to find good things for a cheaper price.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Wife had an account less than 24 hours

Wife had an account less than 24 hours, listed a bunch of clothing items last night, then listed some Nike trainers this morning and got banned, for fraudulent activity?!

Such a waste of time uploading all the stuff, dont waste your time

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I couldn’t be more unsatisfied

I couldn’t be more unsatisfied, never purchase boost or highlight your items through their page if you sell too many items too fast they will suspend your account and all money spend on boosting or highlighting will be lost… i just lost a little over 200kr after selling 5 items within a day…

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Stealing money

I have been trying for 2 months to get 510 DKK returned from my Vinted balance after a failed withdrawal to an old bank account/IBAN.

Vinted informed me that the transfer would be rejected by the bank and automatically returned to my Vinted balance. That still has not happened.

During the past weeks, I have provided everything their support team requested:
• screenshots of my bank transactions,
• written confirmation from my bank that no payment was received,
• an official signed PDF letter from the bank.

Every time I provide the requested documentation, they ask for even more instead of resolving the issue. Now they are demanding a printed document with stamp and signature from the bank.

I have fully cooperated and documented that the money never arrived in my account, yet my case still remains unresolved.

At this point, I simply want either:
1. proof that the transfer was successfully completed, including transfer reference/trace information, or
2. my 510 DKK returned to my Vinted balance.

Very disappointing customer support experience.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Vinted are banning their loyal users because…?

I’ve been a long-term user of Vinted, both buying and selling, with hundreds of positive reviews — but my recent experience has been extremely disappointing.

I sold a genuine AMI Paris sweater, which a buyer later claimed might be counterfeit. To avoid unnecessary conflict, I accepted a return. When I relisted the item, it was removed and my account was temporarily suspended.

I then contacted support and provided documentation proving the item’s authenticity. Based on this, my account was reinstated.

However, after relisting the exact same item again, my account was permanently banned — without any new explanation.

Since then, I’ve contacted support multiple times, but only received identical copy-paste responses stating that the item is counterfeit, with no specific justification and no reference to the documentation I already provided.

It appears that my case is being handled by automated flagging rather than an actual manual review, which is very concerning.

Blocking a long-term user with a strong track record without a clear and substantiated explanation is, in my opinion, not acceptable.

I would strongly encourage Vinted to review cases like this more carefully and ensure that decisions are transparent and properly justified.

29 April 2026
Unprompted review
Rated 3 out of 5 stars

Vinted is a good app to sell used…

Vinted is a good app to sell used things, but they need to get better at banning people that are Selling fakes. I have tried to report people that have been Selling fakes, but everytime Vinted have Said that they couldn’t do anything. And that is simply not good enough when you tell people that you Can get punished for it.👎🏿

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Vinted refused to help

Received a pair of pants even though I bought a blazer and a shirt. Seller was honest with the mistake, as she had mixed up the packages, and we both were solution oriented. But Vinted only gave the option for me to return outside the Vinted-system, which would cost more than the prize of the items. So I would end up without the items I paid for, got a couple pants not my size I couldn’t use (and seller would need them back for the other buyer), and I would loose my money for everything. This is unacceptable.
We both wrote the Vinted team and only received standard AI-generated responses

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Vinted accused me of commercial…

Vinted accused me of commercial selling, suspended my account for 5 days. Customer service must be all AI because the response I got was shockingly bad... copy and paste info which is already available on the site. Customer service do not deserve a penny they are paid. Easy job lol... maybe ill apply

22 April 2026
Unprompted review
Rated 1 out of 5 stars

I have sold my miu miu loafers bought…

I have sold my miu miu loafers bought at miu miu shop in Copenhagen. It took a long time and they sent me back saying the shoes were fake. Unbelievable, unprofessional and disrespectful. Waist of time. Don’t trust on Vinted please to get your items checked. They are not prepared for this kind job.

3 March 2026
Unprompted review

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