Vinted UK Reviews 

I only ever list authentic products with their original labels, yet they constantly ban me for a week at a time. Meanwhile, around 80% of the items on the app are fake, and the listings for counterfeit products are still there.
Some people might not believe me, but whenever I contact them to tell them that I’ve been banned unfairly, they take more than a month to reply — only to apologise and confirm that the product I listed is actually authentic ...

Stagnant company thats quickly loosing user trust. Buyers having to pay to return items that arrive broken when Vinted is not a small business anymore and has partnerships with shipping companies that could easily facilitate free return labels (similar to ebays returns process), if they gave a monkeys chuff about their dwindling customer base! Eg, I had to open a dispute because Evri broke an item in a bundle, the seller offered a partial refund, Vinted insisted I send the whole parcel back out of my own pocket and the seller give a full refund. Stiff, robotic customer service escalates frustration instead of de-escalating. The shipping situation for sellers and buyers is poor, sellers being out of pocket when posting due to shipping labels not being adequate, not being able to send door to door for disabled or more rural sellers. It could be a great platform, instead automated rigid customer service scripts and inadequate shipping/return rules are ruining it. Their popularity grew massively but the company doesnt seem to be able to grow with it.

Really great experience with Vinted! The whole process was quick, easy and hassle-free. Everything was exactly as described, communication was excellent, and the item arrived safely and well packaged. I’m really happy with my purchase and would definitely use Vinted again. Highly recommend!

I have listed £150 item for my dad and buyer wasn't he happy I requested for return they didn't return the item I was waiting for vinted to help me they refunded the money to buyer I'm really disappointed my dad got angry 😡 nevsr trust on vinted

Lots of great buys and so far a few positive sales. Long may it continue

Something went wrong!
Get this message all the time when trying to access your orders, favourite items and searching in general.
Been going on for years now and vinted not interested in fixing the issue which says a lot about their website design and security which is obviously flawed and vulnerable…..

Terrible for sellers. Inpost lost my parcel and vinted compensated the buyer. Left me with no dress and no money. Terrible company

As long as nothing goes wrong it’s an ok platform and works. Once something goes wrong, you are faced with terrible customer service, delays, repeated requests for the same information. Any issues take a terribly long time to get resolved and only with constant queries.

Vinted was such an amazing experience and very addictive. How far thing's have changed, it doesn't work in the most simple terms and doesn't have a single bit of care. stubborn rules will probably end your existence and the blame will lye with yourselves!

Love this site buying and selling

I am new to Vinted but I’m loving the simplicity of placing the adverts with ease. Great platform to use.

Thank u
Trust worthy no scam

I have dumped Vinted. They are a total joke. Are they chaotic because that's what this Lithuanian company is used to in Lithuania? Who knows but they are incompetent, inconsistent, unreachable and very bad for sellers. I've switched to the new and growing alternative that is a UK company BIDZZY. So much easier and real people customer service. Slow to start as new but believe they will replace Vinted in the UK. Vinted is a nightmare for UK pro and indivi sellers and we all know that truth.

Fantastic experience! ⭐⭐⭐⭐⭐

Honestly, I couldn’t be happier. Everything was incredibly easy, fast and straightforward from start to finish. Great communication, no unnecessary hassle, and the whole experience was absolutely brilliant.

I’ve used eBay quite a lot before, but honestly Vinted has been a much better experience for me. It feels simpler, faster and much less stressful. I’ll definitely be using Vinted again and would highly recommend it!

I joined Vinted, posted a genuine item that I bought from Pets at Home (dog t-shirt) it got flagged as fraudulent activity and my account was suspended. Trying to appeal out of principle but will not be using them again. BBC news highlighted the issue of people getting banned in this way, due to AI getting false positives. I would not recommend using Vinted!

Useless sizing filters. No matter what I do I have a list full of 20s and 26s when I just want 22 or 24. It takes way too long to try and weed out items that are the correct size. Given up qnd no longer bother with Vinted.

Amazing. Great for selling things and making a bit of money on the side. Best platform I have used to sell me unwanted clothes

Until recently I've been selling on Vinted without any problems. Buyers and sellers were genuine and in the beginning things worked really well. Now unfortunately the scammers and tricksters are operating on Vinted and coming up with so many scams Ive decided to terminate my account. Customer support isn't helpful usually leaving the genuine seller/buyer out of pocket (this is something the scammers are aware of) I strongly advisr you take as many photos of the item you are selling as possible, front back and sides. Keep all receipts when posting and definitely if returning a damaged item sent by the seller. Take photos of the package you are returning and show it bring placed in the locker. I have been scammed twice now on Vinted and it looks like I'm about to be hit with a 3rd scam. PLEASE BE CARFUL...THE SCAMMERS ARE OBVIOUSLY RUNNING RINGS ROUND THE VINTED 'HELP AND SUPPORT TEAM'. Its such a shame as it could be and once was a great concept for selling unwanted clothing.

The majority of sellers and customers on vinted are very pleasant and happy to help, I’ve very rarely had to deal with a bad one. Perves are rife if your selling underwear garments but you get that on any site and their blocked easily.
My disappointment is with Vinted Customer Service. Should you need their help you seldom get it. I’ve posted out a rather expensive item that arrived damaged in transit, I refunded the buyer straight away then put a claim into vinted myself for the damaged item and got no where with it. They kept messaging that their decision to not reimburse me was due to poor packaging ie thin paper!! I sent photos clearly showing the item thoroughly wrapped in bubble wrap, placed in a sturdy cardboard box with fragile stickers all over it! The buyer confirmed in her issue claim that the item was very well packaged and damage was obviously done in transit. I attempted to escalate the complaint and was told the decision was final for the same reasons ?!?!?

vinted is great just a few times they have flagged my items as counterfeit when they’ve been authentic resulting in an account suspension.