Vintage Trainers Reviews 61

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

These people definitely want something for nothing and they are extremely petty and rude. The first time I tried selling them 11 pairs of sneakers which have only been worn once, they offered me a ri... See more

Company replied

Rated 3 out of 5 stars

I have submitted the requested information and photos for valuation of a pair of trainers I'd like to sell. Just over a week has past with no reply, so I thought maybe posting a review here may get... See more

Company replied

Rated 5 out of 5 stars

Second time buying from vintage trainers, bought two pairs this time for husband and self, both new balance, they are great almost like new no real signs of wear, one very small mark on my husbands pa... See more

Rated 3 out of 5 stars

Was expecting a brand new pair of trainers but these have clearly been worn and are dirty so have had to wash them but they are very comfy

Company replied

Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Foot Care
  5. Shoe Repair Shop
  6. Used Clothing Store

Written by the company

We are a small company aiming to make a big difference. We take used and unloved trainers/sneakers, restore and clean them, and get them to you! We upcycle and supply trainers / sneakers of all brands. Nike, Adidas, Puma, New Balance, etc. This helps cut down on wastage and is all round great for the world we live in - and at the same time keeping you fresh. All of our trainers are shipped in recycled packaging to ensure you get the best look from the vintage soles without destroying the planet. Saving The PLanet - One Sole At A Time !


Contact info

3.2

Average

TrustScore 3 out of 5

61 reviews

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Rated 1 out of 5 stars

Something for nothing.

These people definitely want something for nothing and they are extremely petty and rude. The first time I tried selling them 11 pairs of sneakers which have only been worn once, they offered me a ridiculous £150 for all 11 pairs. Only a crazy person would accept that, but I was willing to give them another go. So, 13 pairs were sent this time with no reply, obviously upset I turned down their ridiculous offer the first time. Sent them a message and got a rude response back so Definitely moving on from these something for nothings.

20 November 2024
Unprompted review
Vintage Trainers logo

Reply from Vintage Trainers

Dear Alex,

Thank you for sharing your feedback. At Vintage Trainers, we take all reviews seriously and strive to address any concerns in a professional and constructive manner.

We would like to clarify several points regarding your review.

Firstly, we evaluate all sneakers based on their condition, brand, and resale potential. The offer we provided for your items reflected our professional assessment, which is based on market trends and the value we can realistically pass on to our customers. We understand you were dissatisfied with our valuation, but this is not a reflection of disrespect—simply our pricing policy.

Secondly, we responded promptly to all your communications within 24 working hours. Despite this, the tone and language of your emails were abusive and included expletives, accusations, and defamatory comments towards our team. While we always aim to maintain professionalism and courtesy, we cannot accept behaviour that is disrespectful or harmful toward our staff, who have treated you with politeness and respect.

We recognize that this situation has caused frustration, and we regret that we were unable to meet your expectations. However, we ask for mutual respect in all interactions and cannot condone the language or tone used in this case.

We remain committed to fostering positive relationships with all customers and suppliers and wish you the best in finding a buyer that meets your needs. If you have any further concerns, please contact us directly at sales@vintagetrainers.co.uk

Regards,
The Vintage Trainers Team

Rated 3 out of 5 stars

I have submitted the requested…

I have submitted the requested information and photos for valuation of a pair of trainers I'd like to sell.
Just over a week has past with no reply, so I thought maybe posting a review here may get a response as I've had difficulty in contacting Vintage Trainers via other methods.
I will remove my comment once I've had some response.

8 October 2024
Unprompted review
Vintage Trainers logo

Reply from Vintage Trainers

Hi, we think we know who this is as we have one customer that has sent a couple of emails that we have replied to each time but for whatever reason you seem to have not received it. Can you please confirm your email address as this review does not show it. Many thanks.

Rated 5 out of 5 stars

Awesome vintage trainers that don't cost the earth!

Bought two pairs of refurbished vintage Adidas for £81 all in. They were delivered within 2-3 days, packaged thoughtfully and I love them. Such a great, eco-conscious enterprise, challenging the short-termism of fashion trends with aplomb. I'll be spreading the word, without doubt.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service and concept

Great service and concept, speedy and free delivery, which was a wonderful surprise.
I was disappointed however to see a previous price label of £22 which I would have been happier paying (as opposed to £29) as my trainers were a little more scuffed than I remember from the images online.

14 June 2022
Rated 3 out of 5 stars

Was expecting a brand new pair of…

Was expecting a brand new pair of trainers but these have clearly been worn and are dirty so have had to wash them but they are very comfy

26 April 2022
Vintage Trainers logo

Reply from Vintage Trainers

Really sorry that you are not happy with the trainers. I really wish you had contacted us about this though.
We do clearly try to detail that these are refurbished. We do also add at least 12 pictures of the pair that you would receive.
Our main aim is that we offer FREE UK Delivery and FREE UK Returns – a ‘no quibble’ returns guarantee.
I’m really glad that you found them comfortable though.
Mat.
Vintage Trainers Ltd.

Rated 5 out of 5 stars

What a find!!

I bought these trainers on a late night whim and wasn’t expecting great quality if I’m honest. However, when they arrived I couldn’t believe the amazing quality! They were immaculate and it’s hard to believe they’re not shop fresh! They arrived so quickly and were well packed. Free shipping was a bonus so I’ve already been browsing the site for my next purchase…I’ve also sent the link to all my team mates as they’ve had to listen to me banging on about this site and my bargain!!

25 March 2022
Vintage Trainers logo

Reply from Vintage Trainers

Hey Ema,
Late night whim purchases. They're always fun !!
Love this review - it's perfect. We absolutely love when we get any feedback as it's the only way forward, but this one made my day - cheers.
Please feel free to spread the word. We can do wonders with sneakers and we can save the planet - one sole at a time !!

Rated 5 out of 5 stars

Totally 🤩 brilliant

Have now bought three pairs I think, brilliant-all of them.Really good customer service as any queries or email replies are quick😊the trainers arrive promptly, and being able to send them back if they don’t fit allows a freedom to get just the right pair with no worries! I would highly recommend them to everyone and will buy more, I just need more room to store them!!! Oh, and helping a bit to save the planet🌎is great too💚

25 January 2022
Rated 5 out of 5 stars

Second time buying from vintage…

Second time buying from vintage trainers, bought two pairs this time for husband and self, both new balance, they are great almost like new no real signs of wear, one very small mark on my husbands pair but could find nothing on mine. Happy to use again and recommend. Helps save shoes going to landfill sites and saves money.

15 November 2021

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