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Vintage Cash Cow Reviews 

37,648
•
TrustScore 4.5 out of 5

4.4

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 14,117 reviews, reviewers overwhelmingly had a great experience with this company. Consumers appreciate how remarkably quick and straightforward the entire selling process is when clearing out unwanted household clutter. Reviewers often praise the prompt payment transfers directly to their bank accounts and the consistent communication received throughout. However, some customers also noted disappointment regarding lower-than-expected valuations for valuable items sent in. A few reviewers expressed frustration that the financial offers received did not adequately match the true market worth of their belongings. Despite these specific valuation concerns, the vast majority remain enthusiastic about using the service again for future decluttering.

What people talk about most

Service

Customers had highly positive experiences with service, noting that everything goes smoothly and quickly from... See more

Value for money

Consumers find value for money to be positive, noting that it is a great way to earn cash for unwanted items.... See more

Product

Reviewers mention ambiguous feedback about product, with some consumers praising it as a great way to empty... See more

User experience

People report positive experiences with user experience, finding the process efficient and smooth from start... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting swift and prompt bank transfers once... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Interesting set up. We’ve disposed of items that were hiding in drawers and we made a profit and so did you. Only draw back is the telephone service. Th leaflet says to call to speak to someone t... See more

Rated 5 out of 5 stars

I was very impressed at how quick & easy it was. I downloaded a label to print off at home, packed a small box with the goods I wanted to sell & sent the box free of charge to Vintage Cash Cow. The c... See more

Rated 5 out of 5 stars

To be frank I thought the communications to me were rather excessive emails, WhatsApp and texts galore. Got fed up receiving them. On a positive note information was clear and concise but repetitive... See more

Rated 5 out of 5 stars

Very sceptical about the whole process but thought I had nothing really to lose. If I didn’t get anything, I was planning to donate the items I had . But actually, the process and experience is e... See more

Company details

  1. Online Marketplace

About Vintage Cash Cow

Written by the company

The simple, trusted way to sell your unwanted valuables.

More than 1 million customer boxes processed across the UK and Europe.

1. We buy your old items all in one go

2. FREE postage and returns, with box protection

3. A fair, no-obligation offer within 7 - 14 days

4. Hassle-free from start to finish

Vintage Cash Cow (soon to be Vintage.com) offers a simple way to turn unwanted and unused antiques, valuables and collectables into money. Request your free postage pack and we’ll send you a brochure and prepaid postage labels.

Fill a sturdy box with the items you’d like our experts to consider, then send it to us for free. Your box is tracked and protected throughout its journey with us.

Once your box arrives, we'll keep you updated while our category specialists appraise everything, then make one fair, no-obligation offer for the whole box. Accept and we’ll pay the money directly into your bank account. If you decide not to, we’ll return your items free, tracked and protected.

Want some practical advice that could help you make more? Call our friendly customer service team free on 0800 246 1111, Monday to Friday, 9am–6pm.

Free returns!

Not 100% happy with our offer?

We will send back your items for free!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.4

All reviews

(37,648)

13,607 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Sent alot of items through one was a…

Sent alot of items through one was a corgi military set in total about 9 items .They were only willing to give me £15 ..Total rip off ..

6 August 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Lisa,

Thank you for your feedback.

We sincerely apologise for any disappointment regarding your offer. Our expertise lies in bulk decluttering services, and we determine our pricing based on the current market value of second-hand items.

Thank you for trying us.

Kind regards,
Sophie

Rated 1 out of 5 stars

AVOID at all costs!

Awful experience so far - avoid at all costs!

In a nutshell - sent my items, securely packaged, and picked up by a courier.

Silly offer, so had my items returned - EXCEPT, one item, my deceased dad’s watch!

Queried this, basically, they said:

During our investigation, we have thoroughly reviewed the CCTV footage from receiving your box. Based on this review, I can confirm the package arrived securely sealed, all items we received were accounted for at each stage and returned to you.

Regrettably, there was no sign of the Seiko watch you reported as missing in the parcel or accompanying packaging. All items we received were fully accounted for throughout, and returned back to yourself.

Having assessed the relevant modes of investigation, I can confirm that everything we received was returned in its entirety, therefore there will be no further action I am able to take here.

I took pics of everything sent, and they say they didn’t get it???!!!!!!!!!

No customer care protocols, no accountability & very difficult trying to speak to anyone more senior!

Simply not good enough!!!!!!!!!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

efficient from start to finish

efficient from start to finish. excellent and the person on the phone was helpful. I had sent photos of a bronze figure about a month ago and even though it wasnt something that could be sold I was treated with great respect

31 August 2026
Unprompted review
Rated 5 out of 5 stars

I heard about vcc and as my mum had…

I heard about vcc and as my mum had bits sitting around the house so I boxed them all posted the box with the free postage label.
I was updated as to what was going happen got a text on whatsapp and accepted the offer and money was soon in my bank account.
I now have another box and will post it Monday.
Thanks vcc great servive

17 August 2026
Unprompted review

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