While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience with Scott Carter who was very knowledgeable about the models currently on the market. We’re looking for a hybrid SUV and Scott helped us narrow the field to a short list of models.... See more

Rated 3 out of 5 stars

There’s no doubt that VINN is friendly and knowledgeable, but my experience wasn’t great as when I went to attend both my appointments at different lots, neither lot had record of me. What I do apprec... See more

Rated 1 out of 5 stars

1 star for referring me to Vancouver Auto Liquidators. The salesperson, Paul, confirmed 3 times the payments were monthly. Twice over the phone and once in person before I signed. Paul stated he has b... See more

Rated 5 out of 5 stars

Scott Carter was very helpful and through in walking me through different vehicle features and lease vs finance costs. He even provided helpful insight on budgeting for car expenses, credit scores and... See more

Company details

  1. Auto Broker
  2. Car Dealer

Written by the company

VINN is an automotive e-commerce website. We have hundreds of thousands of cars on our marketplace, making us one of the biggest automotive marketplaces in North America. We combined this with our vehicle expert to scour your immediate area for the perfect car and the best deal. It really is car shopping made simple.


Contact info

3.6

Average

TrustScore 3.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do NOT recommend.

I do NOT recommend anyone playing on this website. This is another brand new casino with a non legit lisence and it's a scam.

I bought over 50 bonuses and i told the live support the outcome of everybonus before i start them and i was right on all of them.

Please go play on Stake, roobet, one of the bigger casino which is 100% legit and will pay you.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Newcomer to Canada

Being new to Canada, I needed to find a dependable, straightforward, and honest broker to purchase a vehicle. VINN met, and exceeded, my expectations on all counts!

4 February 2023
Unprompted review
Rated 5 out of 5 stars

An very useful tool in a Car search.

Conner and the team at VINN were super helpful in connecting us with a local Subaru dealership during our car search. Having someone able to narrow down local dealers, share potential deals or coordinate times to come and check out available cars with dealers was an added benefit to the process. I would highly recommend anyone considering purchasing a car to reach out ot the VINN team.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Best Car Buying Experience Ever

Best Car Buying Experience Ever

I thank Debra from VINN for all her help in finding me a car. She looked and looked for a car for me, and we eventually found the one. Love my new ride. Thank You

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Shout out to my man Nate!!!!!

Shout out to my man Nate!!!!!

Listen if you ever need a car and don’t know how or what to do VINN has you. I swear this isn’t a promotion I’m just basing off of experience they are amazing, friendly. I truly recommend them and Nate shout out to you and the team. Thanks.

8 August 2022
Unprompted review
Rated 5 out of 5 stars

If you are not sure which car to buy..

If you are not sure which car to buy... Just call VINN !! What a refreshing approach - by using VINN you are really hiring a Buyer's agent - someone who has no vested interest in selling a particular brand, VINN just wants to help find the right car for you.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

We have been looking for our second…

We have been looking for our second vehicle and were having trouble finding one that fits our price range and is also available. Josh was able to get us a list of vehicles that fit our budget and in days we had purchased our second SUV!!!!!

13 July 2022
Unprompted review
Rated 1 out of 5 stars

1 star for referring me to Vancouver Auto Liquidators

1 star for referring me to Vancouver Auto Liquidators. The salesperson, Paul, confirmed 3 times the payments were monthly. Twice over the phone and once in person before I signed. Paul stated he has been selling cars for 60 years. There was trust. Did not read what I signed. My fault. Discovered the payments were bi-weekly. I signed so they got me. Bi-weekly is slightly over my original budget but I was told monthly. There is no misunderstanding here. Now there was no windshield washer fluid and the horn does not work. It's only been 3 business days. What else is going to happen?

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

To be honest I was skeptical at first. So many of these types of calls are just a waste of time but I was very surprised by this service provided by VINN! 2 minutes talking to Conner and I could tell he was there to really help, and that is what he did. He booked some appointments and sent me a lot of different options that fit my budget and requirements. On one of the appointments he set for me I was able to find the car I wanted.

They checked in if I had any questions or if I needed anything. Highly recommend! Also, their site is really handy and well designed.

20 June 2022
Unprompted review
Rated 5 out of 5 stars

What a great service

What a great service! Connor and the whole team were so on point with helping me find a car in this very difficult market. They called every dealership in the lower mainland to help me.
They even had knowledgable suggestions for what makes and models my fit my criteria.

I am so excited to pick up my car on Sunday!
Thank you again VINN!
A++

27 May 2022
Unprompted review
Rated 5 out of 5 stars

My car died and when I got home I began…

My car died and when I got home I began my hunt for a replacement vehicle. After spending one entire day calling dealers I become overwhelmed with information with no results with voice mail left for people who were not available to talk to me.
So I came across the VINN ad and decided to call. I spoke with Nat from VINN about my situation. He was friendly, and professional and directed me where to go after he called the dealer.
The dealer was again very receptive friendly and professional. I would recommend VINN to anyone looking for a vehicle. I was impressed with the VINN recommendation of the dealership.
The dealership again surpassed my expectations and was again friendly, informative, and professional.
Thank you all for your help and expertise in assisting me to choose a replacement vehicle.
Wishing you continued success in your endeavours.
I remain,

Russell Loughrin

25 May 2022
Unprompted review
Rated 5 out of 5 stars

VINN auto was very helpful!

I had a great experience with VINN auto! Connor was helpful, taking the time to explain and talk through hybrids, plug in hybrids, and in general helping me to decide what to buy. Thanks so much! What a great service you provide!

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Extremely helpful from start to finish

VINN was one of a few options I was using to search for a used Subaru in a very competitive and inflated used car market. Being able to speak with a real person and get advice in the moment was extremely valuable and helpful and I was able to add even more great options in very little time with my vehicle expert, Scott's help. Even when I ended up choosing a vehicle I had found on my own, Scott was extremely gracious and generous with his time, offering feedback and advice. I would definitely recommend VINN to friends and family.

30 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look