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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, often being charged an unexpected monthly subscription fee after an initial low-cost report. Customers frequently reported issues with subscriptions, stating they were signed up unexpectedly. Reviewers also found the cancellation process problematic, with many struggling to cancel their subscriptions and continuing to be billed. The pricing structure was a significant concern, as the advertised low price often led to much higher recurring charges. Additionally, the website itself was criticized for being unclear and making it difficult to manage or cancel services.

What people talk about most

Payment

Clients share negative opinions on payment, citing numerous unauthorized charges and deceptive practices.... See more

Subscription

Users describe negative interactions with subscription. Many customers report being unknowingly signed up for... See more

Cancellation

People report negative experiences with cancellation. Many customers express significant frustration, stating... See more

Price

Reviewers highlight negative aspects of price, primarily focusing on deceptive billing practices. Many... See more

Website

Consumers express strong dissatisfaction with the website, frequently describing it as a scam or fraudulent.... See more

Based on these reviews

Rated 1 out of 5 stars

VinHistoryUSA.com runs a very deceiving scam. They suck you in for vin discovery charging you $1.00, then undisclosed they sign you up for a $29.95 monthly fee. Contacting them for a refund results... See more

Rated 1 out of 5 stars

I made a one-time purchase of a vehicle report, but a few days later they charged me $29.95 for a subscription I never agreed to. I didn’t receive any email confirmation or cancellation instruction... See more

Rated 1 out of 5 stars

Scammed into an unwanted monthly subscription. The website intentionally makes it seem like you only need to pay $1 to get a VIN report on the car you're looking into, but in reality it's a scam to g... See more

Rated 1 out of 5 stars

This website is a scam. They offer a $1 report, but it’s empty. They also keep your information for a subscription that you never authorized. Moreover, they don’t comply with their refund or cancellat... See more

Rated 1 out of 5 stars

I'm not even sure how they subscribed me. I only noticed because my credit union blocked the charge and locked my card. I called their customer support and they said they couldn't find any record of m... See more

Rated 1 out of 5 stars

This is a bogus company!!!! This operation has to be illegal!!!! Do yourself a favor and do not ever use these scammers. They do not cancel your service and continue to bill your credit card. Had to c... See more

Rated 1 out of 5 stars

Signed up for the one dollar report, it never sent me an email stating they were going to give me a trial nothing and now seven days later they charged my account $29.95. Luckily, I went through PayPa... See more

Rated 1 out of 5 stars

Claim they off free services. At worst this company is practicing fraudulent behavior. At best they are extremely misleading. They will bill your credit card without your knowledge or approval. DO... See more

Rated 1 out of 5 stars

Scam! Paid $1 to review a report of a vehicle I was looking to buy. Carfax showed more info than this report. I wanted to cancel right away. Cancelation link did not work. Emailed several times and wa... See more

Rated 1 out of 5 stars

No wonder these rotten slimeball scammers have just a one star review out of 710. Don't fall for their $1 VIN history gimmick. There's a checkbox at the end when you pay that commits you to a $30 pe... See more

Rated 1 out of 5 stars

This company is scamming consumers. How can we stop this? With so many complaints and theft how can this business still be allowed to operate. Who and why is nobody willing to charge these clearly an... See more

Rated 1 out of 5 stars

Requested to cancel subscription and after an email response from a ' Jack Kenny ' stating link was on an email (never received) then nothing. No action following cancellation email to vinhistoryus.c... See more

Rated 1 out of 5 stars

Just like all the other reviews said, you cannot cancel your subscription and you get the runaround and try all their methods and none of them work. Hopefully PayPal works and just canceling the recur... See more

Rated 1 out of 5 stars

BUYER BEWARE. I was charged $29.95 USD for a service I did not agree to subscribe to. I noticed the charge immediately and canceled the subscription. I emailed the company to let them know it was... See more

Rated 1 out of 5 stars

Company is charging my account $29.95 monthly after advertising that their services are $1. This is not clearly disclosed beforehand and there is no legitimate reason for them doing so. This is a vin... See more

Rated 1 out of 5 stars

THE MONEY CAN BE REFUNDED!!!! these are scammers, and buying a fake report from them will automatically charge you $30 for a subscription after 3 weeks. The money can be returned through a paid reques... See more

Rated 1 out of 5 stars

You can't cancel your membership, it is 100% a scam. - The phone support number is looped and will hang you up if you want too long. - The chat service on the website is somewhat convincing, but ev... See more

Rated 1 out of 5 stars

Complete Scam DO NOT give them any information not even your email address. They did not even have accurate VIN reports, I looked up a vehicle we purchased(which was stolen per the police we bought... See more

Rated 1 out of 5 stars

Bunch of scammers. Advertise Vin check for $1, then a few days later charge $29.95. When you dispute the charge with your CC company, because it can be shown that you entered your CC details on their... See more

Rated 1 out of 5 stars

Very limited information and want to up charge for any info that is relevant. Customer service won't let you have the full months worth of use if you call to cancel any time before the month is over.... See more

Rated 1 out of 5 stars

Do ever use this service! I canceled my subscription within the allowable free period. However I was still billed for 4 months. I was refunded for only 2 months despite the company agreeing that I had... See more

Rated 1 out of 5 stars

This is as scam please don’t pay the $1 they end up charging you a subscription you never applied for i call customer service once i seen them charge the 1st time they said they will cancel The subs... See more

Rated 1 out of 5 stars

Had the same experience of everyone else, paid $1 for trial and got charged 29.99 the past 5 months and didn't catch it till now, even tho I canceled the day after I saw the first charge. No can't eve... See more

Rated 1 out of 5 stars

SCAM!!! Incorrect data of vehicle. There is no possibility to cancel your membership/subscription. They already try charge me twice for subscription what I cancaled same where I get the car report. T... See more

Rated 1 out of 5 stars

Vinhistoryusa is a total scam, please avoid at all cost! I was not able to open the download or print the "report". Thank god the fraud department of my bank called me just minutes after I made the... See more

Rated 1 out of 5 stars

Absolutely fraud, They just provide general vehicle model information, trying to charge you more for each info, email or print, then they put you on monthly $29.95 subscriptions and disconnect phone... See more

Rated 1 out of 5 stars

I signed up to get one car history report, and began trying to cancel on the 3rd day of the free 7-day trial period. On the 8th day I noticed the full membership charge to my account. When I called to... See more

Rated 1 out of 5 stars

Much like others i was trapped in this, trying to find the appropriate word for this organization (business, company, Vendor, provider of information all give them too much credit), Shyster comes to m... See more

Rated 1 out of 5 stars

Paid a buck and got absolutely no information on the vehicle I was researching. I called to have this refunded as the fuel type and engine didn't even align and they wouldn't do anything about it. Luc... See more

Rated 1 out of 5 stars

They are a huge scam, and trick you into signing up for a subcription when you only wanted a $1 report. When you ask for a cancellation and a refund they keep your $$. Customer service is awful, and... See more

Rated 1 out of 5 stars

I could tell right away that it was a phishing scheme and they just wanted more info my email should have been enough but when I refused to give anymore info they ran. the 1 dollar anyways and sent a... See more

Rated 1 out of 5 stars

I "purchased" the opening subscription and was told I could cancel anytime. I didn't get my report and I canceled. However, my $$ acct kept getting charged. I kept cancelling with verification that... See more

Rated 1 out of 5 stars

Not free in any way. Site is difficult to use and navigate, it prompts for more money on items already paid for, reports don’t download, chat gives the run-around and then drops, no follow up on refun... See more

Rated 1 out of 5 stars

Complete waste of my time! In the title they say that it's "totally free" then after I waited 10 minutes for everything to load and put my email in, it tried to charge me! Not only that, but I've hear... See more

Rated 1 out of 5 stars

DO NOT TRY THIS OUT! Would give this company 0 stars if possible. The report is not like Carfax at all, plus for thorough details you had to keep adding a $1 charge. Went to cancel at the end of the w... See more

Rated 1 out of 5 stars

There’s no zero stars unfortunately. Terrible business, basically impossible to cancel and the customer service is appalling. I never leave reviews but I want to warn people, just don’t use them it’s... See more

Rated 1 out of 5 stars

Would give 0 stars if possible. Scam. Charge $1 for a report then the charge is $29.95 per month. Tried to cancel immediately. It wouldn't let me cancel. I read some of the agreement. I couldn't see a... See more

Rated 1 out of 5 stars

Paid a dollar for a Carfax report which I thought was pretty good. When I got the report it said the car had no previous owners, no recalls, 0km on the odometer. This was a used car with at... See more

Rated 1 out of 5 stars

Once I realized this site doesn't provide the information I was looking for I decided to cancel my 7-day free trial. I had to jump through loops and hoops to get someone on the phone and the link they... See more

Rated 1 out of 5 stars

The site did not provide appropriate information. When I tried to cancel on the link, it would not cancel. I called my credit card company, who then placed a block on any attempts by VINHISTORYUSA... See more

Rated 1 out of 5 stars

Paid $1 for VIN report, then charged $29.95 hidden subscription. Cancellation blocked, refund delayed. Only got money back after disputing with bank. Beware.

Rated 1 out of 5 stars

I purchased a VIN report for $1. The report was no better than a free report. I was later told via email (in really small print at the bottom) that I was subscribed and would be billed at $30/mo. Ther... See more

Rated 1 out of 5 stars

Totally a scam. Their report doesn't have what I need. After I canceled subscriptionand got a SMS confirmation, but it is still charging me. Hopefully my bank will dispute it.

Rated 1 out of 5 stars

The company is a scam. I never signed up for a subscription and they signed me up for one without my knowledge I was supposed to be charged one dollar for a single report and then they charge me an ex... See more

Rated 1 out of 5 stars

Very shady business practice of automatically charging you a subscription fee of $29.95 after 7 days which was not clearly stated when I signed up for my report for $1.00. When I got the charge on my... See more

Rated 1 out of 5 stars

Stop scamming people with claims that you can pay for a single report for $1 and hide the fact that it is a recurring subscription for a completely unreasonable amount. Further, your link to cancel t... See more

Rated 1 out of 5 stars

Horrible service! I emailed customer support at the beginning of the month requesting to cancel the membership. I did not receive a reply. I called them and explained the situation. I asked to cancel... See more

Rated 1 out of 5 stars

This is a horrible company to scam your money.It was advertised as a free vehicle vin search. They charge $1 to view the report. Then they charge $29.95 after 7 days and monthly $29.95 recurring char... See more

Rated 1 out of 5 stars

This company is stealing money from their customers. I had 5 charges in September alone each for 29.95. I have not used their service for over a year and never subscribed. I disputed previous fraudule... See more

Rated 1 out of 5 stars

I bought a history for a single car but then got billed 29.95 for a monthly membership every month until I noticed 3 months later. Called to cancel and got an email confirmation. Then a few days later... See more


Company details

  1. Car Detailing Service

Written by the company

VINHistoryUSA is a company that provides consumer information reports on a subscription basis to consumers and businesses. We provide people search reports, property records reports, vehicle history reports, and marriage and divorce records reports. Our website offers daily access subscriptions, monthly subscriptions, and more.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

802 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These people won't cancel my…

These people won't cancel my membership. I went through all the steps and they just kept billing me. I never signed up for this. I simply wanted one report, which wasn't even correct. Now they are ripping me off with a monthly fee. I'm going to call my bank and report them as fraud. Don't trust this company.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

scam

scam. they will withdraw money from your account every month and you can't cancel it.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam! Stay away or be signed up for payments you do not agree to that cannot be canceled

They do not provide any useful info about your car, it is nothing but a scam. You pay them money to view stock photos of the car you have, and stock images of market data. Not only that they sign you up for a monthly subscription of $30 that you cannot cancel or refund with no mention about it anywhere that is easy to find or at all for that matter. Only possible way without canceling your card is emailing them and hoping for a response, which I've sent multiple and heard nothing. I had to cancel my card and get a new one + open a fraud investigation with my bank because they keep attempting to charge my card.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Stop scamming people with claims that…

Stop scamming people with claims that you can pay for a single report for $1 and hide the fact that it is a recurring subscription for a completely unreasonable amount. Further, your link to cancel tells you it can't cancel at this time. to call. All of your phone numbers do not work. This is a complete scam profile if anyone has ever heard one..

29 March 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE! THIS IS A SCAM!

BEWARE! They are a scam!!!! We paid $1 and were charged $27.99 seven days later. We had a chat conversation and were told our money would be refunded in 3-5 business days. This continued for 3 months. We printed a copy of our chat conversations, to no benefit. We finally had to cancel our credit card and report fraud in order to stop the auto billing and get our money back. USE CARFAX OR NATIONAL MOTOR VEHICLE TITLE INFORMAITON SYSTEM OR AUTO CHECK.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! Even if you unsubscribe from the email list, they will STILL charge you 29$! I paid a 1$ for a vehicle report, then immediately unsubscribed from the email list as instructed to, that same day to avoid forgetting about it and being charged. they still charged my account. I wrote the customer service and they just responded to unsubscribe (thing I had already done). BAD COMPANY! I do NOT recommend!!!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

I did not subscribe

I did not subscribe. I paid $1 for the ONE report. I just got a $30 charge. I will be fighting them and reporting them. This is too much. I wish I had checked them out before paying $1. - And there was ZERO information.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give less than one star I…

If I could give less than one star I would. This company gets you for a $1 vehicle search. You then canceled after that. And then a few months later you realize that it wasn't canceled and they're charging you $29.95 and then you try to contact them. And they never answer the phone number that they have for 24/7 doesn't do anything. Texting to chat. Doesn't go anywhere they say they will cancel it for you, and that doesn't work because the next month is still getting charged again. So after trying to email them about four or five times with no reply. I finally went to the bank and filed a claim. The bank in two days returned my funds and is probably going to go against them to reclaim the money. Stay away from this company, well it's not really a company. It's a scam. Good luck

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Subscription Scam

Same as for all people here, got scammed with subscription and took a while to remove it. You need to call them or send an email to remove subscription. The worst system I have seen ever

21 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT PAY THE $1 THEY END UP CHARGING $30

This is as scam please don’t pay the $1 they end up charging you a subscription you never applied for i call customer service once i seen them charge the 1st time they said they will cancel
The subscription and issued my refund that was on January 7 they never canceled and they charge my card again on February 7. I called again to cancel and to ask for my refund again. They told me they were not giving me my refund 

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Didn't Subscribe - Can't Cancel

I'm not even sure how they subscribed me. I only noticed because my credit union blocked the charge and locked my card. I called their customer support and they said they couldn't find any record of me using my email or searching for the last 4 digits of my debit card. She couldn't figure out how to cancel the subscription. So, if they keep trying to charge me, it will lock my card every time.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. They offer a $1 report, but it’s empty. They also keep your information for a subscription that you never authorized. Moreover, they don’t comply with their refund or cancellation policies, making it hard to get both.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, it says it's $1 dollar to do find a report on a vehicle and then without notice sets up a monthly subscription of $29.45. Stay far away.

14 January 2026
Unprompted review

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