Vilma's Vault Reviews 16

TrustScore 4.5 out of 5

4.3

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Company details

  1. Handbags Shop

Written by the company

We Buy & Sell Pre-Loved Luxury Goods. Vilma's Vault was founded with the mission to promote sustainable fashion practices and give pre-loved luxury items a second life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Best Chanel Purchase Ever

First of all, LUCKY US THAT HAVE YOUUU!!!
Im beyond thankful for Vilmas Vault since she has given us so much access (with 50-70% off) to the fashion industry with luxury items (bags, wallets,chains,etc).
I bought my first Chanel Bag (Shopping Tote) and it is amazing. Thank you so much Vilma!
I can’t wait for the days that you drop the bags, everything is well explained and even if i don’t buy something i always get a lot of information from you ❤️

15 January 2025
Unprompted review
Rated 5 out of 5 stars

The best second hand bag seller

I had an amazing experience shopping at Vilma's Vault! They have a stunning selection of second-hand luxury bags that are in impeccable condition. The entire process was smooth, from browsing the website to receiving my order. The quality of the bag I bought exceeded my expectations, and I love that I'm getting luxury at a more affordable price. The customer service team was also super helpful in answering all my questions. Highly recommend Vilma's Vault if you're looking for genuine luxury pieces and a seamless shopping experience!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service & Quality!

Exceptional Service & Quality!

I recently purchased a designer bag from Vilma on her US bag drop and I'm absolutely thrilled with my experience! The bag is stunning, and the quality exceeds my expectations. But what truly sets Vilma apart is her outstanding service. She was incredibly responsive, keeping me updated every step of the way. Her dedication to ensuring I was satisfied is genuinely impressive.

Vilma's expertise and passion for luxury goods shine through in every interaction. She made the entire process seamless, from selection to delivery. I can't recommend her enough. She has an exquisite collection.

Looking forward to add more bags with a great price to my collection 😍

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Love my YSL wallet I got from Vilma’s Vault. Excellent service and very fast as well.
The wallet was in excellent condition as described on the website. Would highly recommend and definitely shop again!!😍

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Vilma is just amazing 🤩

I found my baby Dior🤣 Vilma's Vault and I am very excited 😍. Vilma you are amazing and I can't wait for other babies 👜🎒👝The service was fast and correct 👍.She is very responsive and open to communication .

11 July 2024
Unprompted review
Rated 1 out of 5 stars

US buyers beware!

I have attempted twice to order a handbag from Vilma's Vault. The accepted payment methods are Zelle, Venmo and Paypal with the paypal option being "friends and family" category instead of "goods and services". This is REALLY important to note because as a buyer, there is no buyer protection with any of these payment methods. There is no trail of US buyer experience w/ this business in the US and the payment/prices are in Euros. This seems very shady and mimics a "scam" type behavior. Buyers beware of this business and their practices. Proceed with caution.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Can’t wait to shop here again!

Loved buying off Vilma’s Vault! This was my first time buying a vintage designer piece and i can’t wait to shop at Vilma’s Vault again. The bag I purchased was stunning and in great condition exactly as described. The service was also wonderful. Everything was handled, delivered and packaged beautifully. Thank you!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Vilma is just amazing

Vilma is just amazing. I love, love my LV bag. Is what I was looking for,for an affordable price. What makes Vilma special and distinguish her from others is her: accuracy of description( if she says is in good condition, you better believe that it is even better 😉). She is very responsible and open to communication( she will answer all your questions). She is very competent when it comes to authenticity and brand verification. I highly recommend her page if you like fancy, designer bags at a reasonable price 😉 😊😊

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful experience!

It's very rare to find authentic second hand bags in very good condition and the most important thing is that you can have a piece of mind about the authenticity. But what really impressed me the most is the communication with this girl, she was very helpful and quick to respond. Excellent service overall. I'll come back again for sure!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Vilma

Thank you Vilma, who, in addition to the courtesy and fantastic service, offers us the opportunity to buy the bags we want at a great price. I will come back again for sure

12 January 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a stunning limited…

I recently purchased a stunning limited edition Louis Vuitton bag from Vilma's Vault, and I am absolutely thrilled with the entire experience. From the moment I visited their website to the day my package arrived, everything exceeded my expectations. She also helped me sell my vintage Dior bag, totally recommend her! 🤩

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Best gucci bag purchase ever

Omg my heart is bursting with joy! My boyfriend surprised me with a stunning Gucci bag from Vilma's Vault, and the staff went above and beyond to explain him the entire purchase process. 🎁💑 The gucci bag is a dream, and the thoughtful service makes this shop truly special. 🛍️💖 Grateful for both the gorgeous bag and the fantastic staff! 🥰👜 I'm definitely going to be a loyal buyer of Vilma's bag collection. Lots of love and support to you Vilma!!!🫶

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Awesome authentic bags

Hi! I ordered my first Louis Vuitton Speedy and I’m so happy with my item!! Fast shipping and very helpful customer service. I will definitely order from their site again!

27 October 2023
Unprompted review
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