I have used this service provider many times (without registering). Offering/quality/price is good. I really like packages like redvines and favourites. Delivery has worked really smoothly, and... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Ordering was really easy and, best of all, the delivery was fast, with the delivery time provided well in advance. As the delivery time approached, the map showed the vehicle’s location and the exact... See more
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I ordered the wines on the last day for Christmas deliveries. I was a bit suspicious for getting the wines before Xmas. The shipping company messaged that the delivery would actually take place Dec 29... See more
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Wines itself was rally well described and story behind wine was the same as we taste. Transportation 2-4 days was not that - it took 5 days to delivery company and then two more days to us - but for... See more
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Company details
Written by the company
Tervetuloa Viinisi:in, jossa intohimomme on tarjota merkittäviä viinielämyksiä. Olemme yksi Tanskan suosituimmista verkkoviinikaupoista, ja tarjoamme laajan valikoiman laadukkaita viinejä ympäri maailmaa – aina kilpailukykyiseen hintaan. Viinejä kaikkialta maailmasta Viinisi:ssä tehtävämme on tarjota viinejä, joissa laatu kohtaa hinnan parhaalla mahdollisella tavalla. Olemme valinneet valikoimamme huolella, jotta jokaiseen makuun löytyy jotakin – klassisista suosikeista jännittäviin uutuuksiin. Teemme yhteistyötä maailman parhaiden viinitalojen kanssa ja käsinvalitsemme viinit, jotka täyttävät korkeat laatustandardimme. Tämä takaa korkean laadun ja edulliset hinnat, sillä vältämme kalliit välikädet. Maistelupakkauksia joka makuun Viinien maistelupakkaukset ovat täydellinen tapa tutustua uusiin viineihin. Viinisi tarjoaa laajan valikoiman maistelupakkauksia, joissa voit kokeilla erilaisia viinejä asiantuntijoidemme huolella valitsemina. Maistelupakkaukset sisältävät viinejä eri alueilta ja rypälelajikkeista. Tämä on loistava tapa löytää uusia suosikkeja – niin arkeen kuin juhlaan. Makutakuu Seisomme sataprosenttisesti tuotteidemme laadun takana. Jos viini ei jostain syystä vastaa odotuksiasi, tarjoamme kaikille asiakkaillemme makutakuun. Makutakuumme ansiosta voit palauttaa pullot ja saada rahasi takaisin – helposti ja ilman lisäkustannuksia. Asiakaspalvelua intohimolla Olemme ylpeitä voidessamme tarjota henkilökohtaista ja omistautunutta asiakaspalvelua. Otamme mielellämme ylimääräisen askeleen hyvän asiakaskokemuksen puolesta. Jos sinulla on kysyttävää tai tarvitset neuvoa, autamme mielellämme – oli kyse sitten oikean viinin valinnasta juhliin tai täydellisen pullon löytämisestä omien makumieltymystesi mukaan. Odotamme innolla, että voimme toivottaa sinut tervetulleeksi Viinisi:in ja jakaa intohimomme kanssasi. Bjarke ja Regin – Viinisi.fi
Contact info
Industrivej 24, 7900, Nykøbing Mors, Denmark
- +358 304108620
- asiakaspalvelu@viinisi.fi
- viinisi.fi
4.6
Excellent
721 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Viinisi
Thank you for your feedback! We’re so happy to hear everything went well. 😊 Cheers! 🍷
Ystävällisin terveisin,
Kaarina, Viinisi
Some problems in the delivery via…
Some problems in the delivery via fedex, haven't received the order yet but customer communications have been proactive and good
27 November 2025
Unprompted review
Reply from Viinisi
Thank you for your feedback! We’re sorry to hear about the delivery issues. We truly appreciate your patience and understanding during this process. We're glad to hear that our customer communication has been helpful.
Ystävällisin terveisin,
Kaarina, Viinisi
First time ordering from here is great…
First time ordering from here is great all.
It help and easy can't wait to recive what i order...hopefully all are good wine🤩thank you⁸
3 April 2026
Unprompted review
Reply from Viinisi
Thank you for your feedback!
We're so glad to hear that your first experience with us has been great.
We hope you enjoy the wines, and if you have any questions, feel free to reach out. Cheers! 🍷😊
Ystävällisin terveisin,
Kaarina, Viinisi
Good webpages
Good webpages - easy to find what you want.. reasonable prices..
2 April 2026
Unprompted review
Reply from Viinisi
Hei Satu,
Kiitos mukavasta palautteestasi! 😊
Ystävällisin terveisin,
Kaarina, Viinisi
The Marketing promised that the wines…
The Marketing promised that the wines will be in my hands in a few days. Now waiting has taken over 7 days
10 April 2026
Unprompted review
Reply from Viinisi
Hei Miikka,
Kiitos viestistäsi – ja pahoittelut viivästyksestä.
Ymmärrän hyvin turhautumisesi, etenkin kun toimitusaika ei ole vastannut luvattua. Suurten tilausmäärien ja viimeaikaisten pyhäpäivien vuoksi toimituksissa on valitettavasti ollut viivästyksiä.
Kiitos palautteestasi. Otamme sen vakavasti, jotta voimme antaa asiakkaillemme parasta mahdollista palvelua!
Ystävällisin terveisin,
Kaarina, Viinisi
Variation of wines at affordable prices
Variation of wines at affordable prices, product descriptions at website, fast delivery
23 March 2026
Unprompted review
Reply from Viinisi
Hi Sandra,
Thank you so much for your review!
We are happy to hear that you are satisfied with the variety of wines, the affordable prices, the product descriptions, and the fast delivery. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
The delivery came on time before…
The delivery came on time before easter. It was easy to choose wines.
2 April 2026
Unprompted review
Reply from Viinisi
Hi Sari,
Thank you so much for your review!
We are happy to hear that the delivery arrived on time before Easter and that it was easy for you to choose wines. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
Great wines and great prices
Great wines and great prices! Easy to order! Delivery was a bit slow but i guess that was on matkahuolto because the order was prosessed quickly.
30 March 2026
Unprompted review
Reply from Viinisi
Hi Mauriz
Thank you so much for your kind words and feedback! We're glad you enjoyed our wines and found the ordering process easy. We appreciate your understanding regarding the delivery time and hope to serve you again soon.
Ystävällisin terveisin,
Heidi, Viinisi
Reply from Viinisi
Hi Satu
Thank you so much for your kind feedback! We're glad everything went smoothly.🙂️
Kind regards,
Heidi Holm, Viiniisi
Easy ordering
Easy ordering, good variety in shop, good description of products.
29 March 2026
Unprompted review
Reply from Viinisi
Hi Helena
Thank you so much for your kind feedback! We're delighted to hear that you found the ordering process easy and enjoyed our product selection and descriptions. 🙂️
Kind regards,
Heidi Holm, Viinisi
Excellent wine with a reasonable price…
Excellent wine with a reasonable price delivered home. Good service.
26 March 2026
Unprompted review
Reply from Viinisi
Hi Antti,
Thank you so much for your review!
We are happy to hear that you are satisfied with the wines, the reasonable prices, home delivery, and our service. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
Reply from Viinisi
Hi Hanna,
Thank you so much for your review!
We are happy to hear that you had an easy and fast experience. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
Thank you so much !!
Good selection, good deals! Fast delivery too. Thank you, i will place the order again !
25 March 2026
Unprompted review
Reply from Viinisi
Hi Janica,
Thank you so much for your review!
We are happy to hear that you are satisfied with the selection, deals, and fast delivery. It means a lot to us, and we look forward to serving you again.
Best regards,
Julie, Viinisi
Reply from Viinisi
Hi Kati,
Thank you so much for your review!
We are happy to hear that you are satisfied with the wines and the prices. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
Reply from Viinisi
Hej!
Thank you so much for your review!
We are happy to hear that everything went smoothly and the delivery was fast. It means a lot to us, and we look forward to serving you again.
Best regards,
Julie, Viinisi
Quick delivery and reasonably prices
Quick delivery and reasonably prices. Plus very good quality!
18 March 2026
Unprompted review
Reply from Viinisi
Hi Leila,
Thank you so much for your review!
We are happy to hear that you are satisfied with the quick delivery, reasonable prices, and very good quality. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
Serious Delay in delivery
Delay in delivery. Order 9th March and wines have not arrived (18th). Got a message that today arrived in Finland and takes another 3-5 days. Got a 10% discount, i.e. 1/3 about one bottle price, but Disappointment is much bigger.
18 March 2026
Unprompted review
Reply from Viinisi
Hi Jyrki,
Thank you for your review, and we are truly sorry to hear about your experience.
We fully understand your disappointment with the long delivery time, and this is certainly not the experience we aim to provide. While we are glad that your order has now arrived in Finland, we apologize that it has taken longer than expected and that the compensation did not match your experience.
We take your feedback very seriously and continuously work to improve both delivery times and the overall experience.
Best regards,
Julie, Viinisi
Easy to buy.
Easy to buy.
Easy to find options.
Good prices, and products
17 March 2026
Unprompted review
Reply from Viinisi
Hi Janne,
Thank you so much for your review!
We are happy to hear that you had an easy and pleasant shopping experience and found good options at a great price. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
The order went without a hitch!
The order went without a hitch. Although the so-called last-minute advertisement or enticement when paying the bill was unnecessary. It may be too much when you have already made a decision. Of course, you are not the only online store that has fallen for that.
The delivery to your door went well and quickly enough. I have not had time to taste it yet. Of course, I can give feedback on it later.
11 March 2026
Unprompted review
Reply from Viinisi
Hi Hilkka,
Thank you for your review and honest feedback!
We are happy to hear that your order went smoothly and that the delivery to your door was fast and efficient. We understand that last-minute offers can feel unnecessary when a decision has already been made, and we will take your feedback into consideration to improve the shopping experience. We hope the wines meet your expectations, and we look forward to hearing your feedback once you've had the chance to taste them.
Best regards,
Julie, Viinisi
Everything made very easy for the…
Everything made very easy for the customer
10 March 2026
Unprompted review
Reply from Viinisi
Hi Nikolas,
Thank you so much for your review!
We are happy to hear that you had an easy and convenient experience as a customer. It means a lot to us, and we hope to welcome you again.
Best regards,
Julie, Viinisi
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