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ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. It promises the best remote diagnosis thanks to live video stream combined with collaborative tools. Using ViiBE boosts "Once and Done" rates and helps save time and costs by avoiding unnecessary expert travels.
Parvis Alan Turing, 75013, Paris, France
Since using ViiBE, we have been able to connect our customers and support agents quickly and easily. They have been able to efficiently resolve any challenges from a distance via ViiBE’s live video feed. We have seen positive results: both our customer satisfaction and NPS have increased. I can’t recommend this solution enough!
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