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Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

A Scandinavian health & wellness brand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and products

Vigur is a serious and highly professional company that offers a vast selection of high-quality health products. I have ordered several products from them over the past year and they always deliver fast and carefully packed products.

The last time I ordered something the parcel had received some damage on the way, and one product had shattered over the entire package.
The customer service quickly responded and sent a new one, and they also included a free product as well. Excellent service. 5/5.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

I have not received the 2 products i…

I have not received the 2 products i ordered (over a month ++ ago). They are not responding to my several emails about when the products will arrive, shipped, nor refund for the purchase. Radio silence..i strongly recommend to avoid this shop.

EDIT: they finally responed and cancelled the order only after seeing my negative feedback on trustpilot AND ARE now threatening with judicial actions because of my negative feedback here.

This is not a serious company

12 January 2025
Unprompted review
vigur.no logo

Reply from vigur.no

Your order was previously cancelled and fully refunded upon your request, as confirmed via email correspondence. We kindly ask you to remove or correct your review, as it inaccurately portrays our handling of your case.

Rated 5 out of 5 stars

I ordered a product here but…

I ordered a product here but unfortunately received the wrong product, however, the staff replied to my email in literally 3 minutes and assured me the product would leave the next day, which it did. It arrived very quickly but due to me moving apartments the product couldn’t find its way to me, however, they immediately sent a replacement and again replied to me in around 3-4 minutes again. They were incredibly helpful and went out of their way to deliver. Thank you very much

7 February 2024
Unprompted review
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