You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette
Company replied
Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more
Company replied
Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more
Company replied
Company details
Written by the company
Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online
Contact info
Graniczna 29, 40-018, Katowice, Poland
- support@vignette.express
- vignette.express
4.5
Excellent
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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I didn't recieve the Vignette yet. SEE YOUR JUNK OR SPAM FOLDER
IF YOU didn't recieve the Vignette yet See your SPAM OR JUNK FOLDER.
21 March 2026
Reply from Vignette Express
Thank you for your feedback.
The vignette was sent to the email address provided in your order approximately 5 minutes after the purchase. Please check your inbox, including the spam or junk folder, as the message may have been filtered there.
If you are still unable to find it, please contact our support team so we can assist you further.
VignetteExpress Team
Reply from Vignette Express
Thank you very much for your fantastic feedback! We are truly delighted to hear that everything met your expectations perfectly. We wish you a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank you for your kind feedback! We truly appreciate it and are glad that you had a positive experience. We wish you a pleasant journey.
VignetteExpress Team
Rip off
Rip off - no added value to the regular process from e.g. Petrol webshop. People get confused that its the legit vignette website and pay >100% mark up.
13 March 2026
Reply from Vignette Express
Thank you for your feedback.
We would like to clarify that we are an independent service provider offering assistance with the registration of digital vignettes and customer support. For this reason, the total price may differ from the official price. This information is clearly stated on our website before completing the order.
If you have any questions, please feel free to contact our support team.
VignetteExpress Team
online system was very good
online system was very good. expedited payment wasn't necessary since the vignette arrived in 5 minutes without paying the extra fee.
20 March 2026
Reply from Vignette Express
Thank you for your feedback! We're glad to hear the system worked well and that your vignette was delivered quickly.
We also appreciate your comment regarding the expedited option—this service is designed to prioritize orders within our system, though standard processing is often very fast as well.
We hope to assist you again in the future!
Vignette Express Team
easy and fast
11 March 2026
Reply from Vignette Express
We’re happy to hear the process was easy and fast for you. Thanks for sharing your experience, and we hope to assist you again on your next trip!
Vignette Express Team
Reply from Vignette Express
Thanks for your feedback, and we’d be glad to help you again in the future.
Vignette Express Team
Reply from Vignette Express
Thank you for your feedback! We're glad to hear that your order arrived so quickly and met your expectations. We always strive to provide fast and reliable service—hope to see you again soon!
Vignette Express Team
Yes you were fast
Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.
16 March 2026
Reply from Vignette Express
Thank you for your honest feedback. We’re glad to hear you were satisfied with the speed of delivery.
We understand your concern regarding the additional charge. That said, we truly appreciate your perspective and will take it into consideration as we continue improving our service and pricing transparency.
Vignette Express Team
Reply from Vignette Express
Thank you for your feedback! We're happy to hear that you found the process quick and easy. That’s exactly the experience we aim to provide.
Vignette Express Team
fast and easy
9 March 2026
Reply from Vignette Express
Great to hear everything went smoothly! We’re happy the process felt fast and straightforward from your side.
Vignette Express Team
Dislike the extra fees to have the…
Dislike the extra fees to have the vignette asap online! This is not fair!
14 March 2026
Reply from Vignette Express
Thank you for your feedback. We understand your concerns regarding the additional fees for expedited processing. This option is designed to prioritize orders within our system for faster handling. We appreciate your honesty and will take your comments into account as we continue to improve our service. We hope to have the opportunity to assist you again in the future.
Vignette Express Team
Reply from Vignette Express
Thank you for sharing your experience! It's great to know the registration felt simple and everything was handled without delay.
Vignette Express Team
Fast and without any problems
Fast and without any problems, everything was fine, thanks
14 March 2026
Reply from Vignette Express
We’re really glad everything went smoothly for you and that the process was hassle-free. Thanks for taking the time to share your experience—we hope to assist you again in the future!
Vignette Express Team
Reply from Vignette Express
Thank you for your recommendation. We are glad to hear that the process was easy and that you received a fast response. We wish you a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank you for your positive feedback. We are glad to hear that the process was simple and fast for you. We wish you a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank you for your review! 😊
We’re happy to hear that everything was easy, fast, and problem-free. Your feedback is greatly appreciated.
Best regards,
Vignette Express team
Reply from Vignette Express
Thank you for your feedback!
We're pleased to know that everything went smoothly and that the process was quick and straightforward for you. We truly appreciate you taking the time to share your experience.
Kind regards,
Vignette Express team
Reply from Vignette Express
Thank you for your positive feedback. We are glad to hear that the process was fast and easy for you. We wish you a pleasant journey.
VignetteExpress Team
Reply from Vignette Express
Thank you for your feedback.
We would like to clarify that we are an independent service provider offering assistance with the purchase and registration of digital vignettes. We are not the official government website, and this information is clearly stated on our website before completing the purchase.
If you have any questions regarding your order, please feel free to contact our support team and we will be happy to assist you.
VignetteExpress Team
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