Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found our service easy, fast and efficient. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

Very fast! Everything on line and good support.

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that the process was fast and that you were satisfied with our support. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

No Problem at all and very quick.

No Problem at all and very quick.
For me a perfect service.

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and that you found the service quick and efficient. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick

8 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the process was easy and quick. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
We should increase our Swiss vignette

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that your vignette was delivered quickly. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Ordered a hour or so before we needed…

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review and for choosing our service!

We're glad to hear that you were able to obtain your vignette quickly when you needed it. We understand your wish for a 1-day vignette, especially for short transit journeys through Slovenia. Unfortunately, the available vignette durations are determined by the national toll authorities, and we can only offer the options officially provided.

We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 5 out of 5 stars

It was quick.

9 June 2026
Vignette Express logo

Reply from Vignette Express

It was quick.


Thank you for your review!

We're pleased to hear that the process was quick and straightforward for you. Providing a fast and convenient service is something we continuously strive for.

Thank you for your trust, and we wish you a pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

Extremely speedy service

Extremely speedy service ! Very impressed 👍🏻

15 June 2026
Vignette Express logo

Reply from Vignette Express

Extremely speedy service ! Very impressed 👍🏻


Thank you for your wonderful feedback!

We're delighted to hear that you were impressed with the speed of our service. Providing a fast and reliable experience for our customers is always our priority.

We truly appreciate your support and wish you safe and enjoyable travels!

Vignette Express Team

Rated 5 out of 5 stars

Click

Click, click, click: ready!
that's the way i Like it!

15 June 2026
Vignette Express logo

Reply from Vignette Express

that's the way i Like it!

Thank you for the fantastic review!

We're thrilled to hear that everything was so quick and effortless for you. Making the process as simple as “click, click, click: ready!” is exactly what we aim for.

Thank you for choosing us, and we wish you a great trip ahead!

Vignette Express Team

Rated 5 out of 5 stars

VERY easy to do.

VERY easy to do.

14 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re glad to hear that you found the process very easy to complete. We always strive to make everything as straightforward and user-friendly as possible.

We appreciate your support and wish you a safe journey!

Vignette Express Team

Rated 5 out of 5 stars

user-friendly and very quick

well understandable and manageable, user-friendly web interface. Very fast processing: even without the express option the e-vignette was ready and confirmed within 14 minutes!

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed and positive feedback!

We’re delighted to hear that you found our platform user-friendly, clear, and easy to manage. It’s especially great to know that the e-vignette was processed and confirmed so quickly, even without the express option.

We truly appreciate your trust and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you were able to complete the transaction smoothly on your iPad. It’s great to know our service works well across different devices and remains convenient wherever you are.

We appreciate your trust and wish you safe travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that you found the process super easy and fast. That’s exactly the experience we aim to provide for all our customers.

We appreciate your support and wish you a safe and pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

I received the vignette confirmation…

I received the vignette confirmation very quickly. Well done!

12 June 2026
Vignette Express logo

Reply from Vignette Express

I received the vignette confirmation very quickly. Well done!


Thank you for your kind feedback!

We’re very pleased to hear that you received your vignette confirmation quickly. Providing fast and reliable service is always our priority.

We truly appreciate your support and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

You worked fast and very reliably

You worked fast and very reliably. Thank you very much.

14 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words!

We're delighted to hear that you found our service fast and reliable. Providing a smooth and dependable experience for our customers is what we strive for every day.

Thank you for choosing us, and we wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

Rapidity

Very fast and effective

14 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found our service fast and effective. Providing a quick and hassle-free experience is always our goal.

We appreciate your feedback and wish you a safe and enjoyable journey!

Vignette Express Team

Rated 1 out of 5 stars

easy to use...but double prices

easy to use...but double prices, dont go on that link

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy to use. Regarding your comment about pricing, please note that our service fee covers processing, handling, and customer support in addition to the official vignette cost set by the highway authorities. All prices are clearly displayed during the checkout process before payment is completed, so customers can review the full amount in advance.

We respect your opinion and remain committed to providing a transparent and convenient service for our customers.

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast, perfect

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback!

We're delighted to hear that you found our service both very fast and perfect. Providing a smooth and efficient experience is what we aim for every day.

We appreciate your support and wish you a fantastic journey!

Vignette Express Team

Rated 1 out of 5 stars

Very expansive 37€ for a vignette that…

Very expansive 37€ for a vignette that amont of 16€!!!!
Benefit 21€!! Great deal for you!!

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concern regarding the total price. Please note that the official vignette price is set by the relevant highway authorities, and our additional service fee covers processing, handling, customer support, and the convenience of a fast and simplified purchasing process.

All prices are clearly displayed during the checkout process before the order is completed, so customers can review the full breakdown in advance.

We appreciate your opinion and remain committed to providing a transparent and efficient service.

Vignette Express Team

Rated 5 out of 5 stars

Document very easy to complète.

Document very easy to complète.
Réponse in 2mn.Electronic system very practice.No paperasse needed.
Registered less in 5mn
.

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed review!

We're delighted to hear that you found the application process easy to complete and that your vignette was registered so quickly. The convenience of the electronic system and the absence of paperwork are exactly the benefits we aim to provide.

Thank you for choosing our service, and we wish you a safe and enjoyable trip!

Vignette Express Team

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