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Vietnam Transports Reviews 

4
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TrustScore 3.5 out of 5

3.3

Travel Agency
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Company details

  1. Travel Agency

Written by the company

Vietnam Transports is an online Transportation booking website for tourists in all other the world. It belongs to AJT company. AJT is a prestigious online travel agent in Vietnam established in 2015. Since his youth, Ms. Sarah – a young woman with full of burning enthusiasm and intense passion always dreamed of setting up a travel company to introduce the breathtaking beauty of Vietnam landscapes and the friendliness of Vietnamese people as well as other countries in the region to international friends. To make the dream come true, Ms. Sarah has travelled cross countries to get hands-on experiences. After a long time of learning and working seriously, in 2015, she decided to establish Asia Journey Travel with an objective of bringing world-wide travelers the best services and unparalleled experiences. We are specialized in tourism products including transferring services (flights, trains, shuttle buses, and private cars), accommodations (hotels, resorts), cruises, and tour packages. The company provides tailor-made tours packages to meet diverse needs of travelers depending on their budget. No matter who you are (solo travelers, couples, families, groups of friends, colleagues) and how much money you can afford (budget, mid-range, luxury), we always try to offer you the best experiences.

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3.3

Average

TrustScore 3.5 out of 5

4 reviews

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3.3

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Worst service ever in Vietnam

Worst service ever in Vietnam.
Transport booked from Buon Ma Thuot to Nha Tranh. Meeting point agreed a long time ago. 5 min before we leave the hotel, the company informed us that the driver would pick up in the hotel. As we were waiting in the lobby the driver shouted at us because we did not wait in the « gate » (there was no gate, only a200 m hill to the main road). The driver was very angry against us and was yelling at us and the receptionist (who tried to help). He never apologized. Never seen that before!! I will not use this company ever again to be treated so badly.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!


I recently booked a trip through Asia Journey Travel, and I couldn’t be more impressed with the entire experience. From start to finish, everything was seamless, professional, and thoughtfully planned.

A special shoutout to Libra, our incredible sales rep, whose dedication and attention to detail made all the difference. Libra took the time to understand exactly what we were looking for, tailored the itinerary perfectly to our interests, and was always just a message away whenever we had questions or needed support. Her warmth, knowledge, and genuine passion for creating unforgettable travel experiences were evident in every interaction.

Thanks to Libra and the Asia Journey Travel team, our trip was not just a vacation — it was a truly memorable adventure. I wholeheartedly recommend their services and will definitely be booking with them again!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I would like to say what an easy and pleasant experience it was to book online an overnight train trip on the Chapa Express from Ha Noi to Sapa with Vietnam Transports. Particularly I would like to commend Ms Luca who has such a friendly, warm and helpful manner in communicating by email. There was a glitch with the payment going through and Ms Luca solved it quickly and efficiently and offered a transfer from the Sapa train station to our hotel as a sorry for the inconvenience, which was appreciated. This train is excellent as is the Lotus from Ha Noi to Hue. We had already booked our Vietnam trip with a travel company from Australia except the Sapa segment, but I could certainly recommend Vietnam Transports for all your needs when travelling in Vietnam.

2 September 2023
Unprompted review

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