Vietnam Visa Services | Vietnam Visa On Arrival Reviews 

307
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We received a pre-approval letter for our visas on arrival to Vietnam within 24 hours of our request - faster than what the website promised so we were very pleased! The instructions on the websote w... See more

Rated 5 out of 5 stars

Vietnam-Evisa.Org saved our holiday! We did not realise a visa was required for vietnam until we tried to check into our flight. We found Vietnam Evisa online, paid our money and we were able to board... See more

Rated 5 out of 5 stars

We needed an urgent Visa, flying from Munich to Taipee to DaNang, as we did not know that in contrast to Germans, Austrian need a Visa for Vietnam. While passing security in Munich we alread... See more

Rated 5 out of 5 stars

Vietnam-Evisa.org provided me with outstanding turn around time service. In less than 24 hours I had the necessary letter in hand. I, frankly, was surprised how efficiently they served my need for VOA... See more

Company details

  1. Travel Agency

Information provided by various external sources

Vietnam-Evisa.Org is one of the leading services with 10-years-experience in visa service for Vietnam Embassy. We provide a high quality Vietnam visa on arrival service with an organized and professional team as slogan “ Creating values for clients, growing up with clients, being the valuable partner with the clients are our insistent faith.”


Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

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3.9

All reviews

(307)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fast and efficient

Service was very easy to use and documentation supplied quickly at a good price. Options for level of service allows clients to select ammount of support required.

9 April 2015
Unprompted review
Rated 1 out of 5 stars

they are crooks

Don't ever use this organization
I paid for a fast traxj service for 6 people 245 us dollars. Nobody turned up and nobodu is giving me a response

5 April 2015
Unprompted review
Vietnam Visa Services | Vietnam Visa On Arrival logo

Reply from Vietnam Visa Services | Vietnam Visa On Arrival

Dear Ms Emma,

First I would like to apologise for the inconvenience you had!
However, please calm down and listen to us in order to give a review more objective!
After receiving your feedback, Joyce and me confirm to you immediately that we will investigate our partner and try feedback to you soon.
If there's nobody pick up, we'll refund your payment for the services you didn't receive at the airport. Beside, We'll give you both a apology and an offer free for your next booking.

So I highly appreciate your understanding & corporation while we're investigating your problem!

Have a nice day Ms. Emma!

Best Regards

Lee Nguyen
Director Of Vietnam Visa Office

Rated 5 out of 5 stars

easy and quick

The visas were ready earlier than expected. My only reservation is with the Visa on Arrival procedure at the airport (in Hanoi), not with Vietnam Visa Services (who were great). VOA in Hanoi was rather slow and added about an hour to our arrival.

1 April 2015
Unprompted review
Rated 4 out of 5 stars

Good service but long wait at the airport

The service for getting visa was very good, quick and simple. There was a mistake on one paper but they quickly corrected it. Only one remark: is require 1 passport photo, not 2.

The problem is at the airport, where you have two queues, the first one to show visa and passports and the second one to pay. We spent almost 1,5 hours waiting, but I guess has nothing to do with the visa service we paid for.

30 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent regarding fast and replying to your emails. I have to find out whether their service is good at the Airport self which is in due course.

30 March 2015
Unprompted review
Rated 5 out of 5 stars

So far, so good.

The process of obtaining the letter was really easy. Now we'll just have to see if it works when we arrive in Vietnam!

26 March 2015
Unprompted review
Rated 5 out of 5 stars

Quick helpful service

Website was full of information. Application was straightforward to fill out. Response with approval letter arrived by email ahead of schedule. I was very happy with the service.

26 March 2015
Unprompted review
Rated 5 out of 5 stars

very pleased 5 star service

I will use this service again every time I travel to Vietnam, friendly service at the visa area and fast. I will recommend this service to anyone who travel's to Vietnam.

22 March 2015
Unprompted review
Rated 2 out of 5 stars

VISA DEPARTMENT

SINCE NOVEMBER 2013 UPTIL NOW I HAVE VISTED VIETNAM 6 TIMES. I FEEL THE VISA LANDING DEPARTMENT IS UNDER EMPLOYED. MORE NEEDS TO BE DONE TO IMPROVE THIS DEPARTMENT.

APART FROM THIS THE REST IS VERY GOOD.

16 March 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

We pre purchased a Vietnam Visa Approval Letter online. Instructions were very clear and concise. Emails about the process at every stage were sent to us. It was a simple process. I would suggest paying the extra fee for a Private letter. As Letter has very personal details on it e.g. Name, DOB & Passport No. We had no trouble with the Pre Approval letter when we landed in Danang.

16 March 2015
Unprompted review
Rated 2 out of 5 stars

50% of the way

Ordered 2 visas - 1 single trip, one multiple.

Office sent 2 single trips. When asked they said they would arrange for one multiple. Upon arrival at Vietnam the agent was very grumpy and complained that his office had not told him about the change. Waited 90 minutes despite paying for the priority service and watched everyone else get visas before me - I would have been quicker joining the queue myself.

4 March 2015
Unprompted review
Rated 3 out of 5 stars

could have been more specific

.They answered all my questions and replied to all my emails super fast, but they did not mention the fact that for a visa for a traveller by land, they help was not needed since I had to get the visa at the emabassy anyways in that case. So basically, I paid for a service that I ended up not needing.

2 March 2015
Unprompted review
Rated 4 out of 5 stars

Very good service

If you arrive early in the morning at the airport, the line for Visa On Arrival is not very long and you don't need the fast track service.

2 March 2015
Unprompted review
Rated 5 out of 5 stars

Smooth efficient system

This was a quick and straightforward way to get visas for our trip to Vietnam. I liked the regular update emails so I knew the exact status. The turn around time was quicker than expected, and the airport authorities were happy with the documents you sent us.

21 February 2015
Unprompted review

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