Hello, I have been using the services of the videvo site for many months now. Problems started with the account, I wrote to the administration and the employees tried to help me in every possible way,... See more
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5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it again and it just says 'error cancelling subscr... See more
Company replied
I had a copyright claim placed erroneously on a YouTube video that included a music clip from this site. After my appeal was denied, I reached out to Videvo for help. Simon replied and followed-up wit... See more
Company replied
I'm very impressed by Videvo's customer support. They've been very helpful and accommodating even though I made some mistakes. Their selection of video clips is perfect for my project and I was... See more
Company details
Written by the company
Download free stock footage and HD video clips; Videvo has a large archive of HD & 4K video clips, motion graphics and stock footage. Royalty-Free licensing
Contact info
Unit 6, Lodge Road, Ox29 8LH, Oxford, United Kingdom
- support@videvo.net
- videvo.net
Quick reply
Thank you for your quick answer regarding copyright and the detailed information … highly appreciated!
Videvo support is excellent answered payment concern.
Videvo support is excellent answered very fast my
payment concern. I had the wrong information. I responded and found correct company involved.
Tannks R Mc
I have brought I year subscription but…
I have brought I year subscription but I didn’t got any videos regarding to my project which was so bad . I had canceled the subscription . I was waiting for the money return back but still I didn’t get any reply through mail about returning the money back
Attempted to download a single sound clip...
I wanted to download a single sound file, and signed up for a premium account in order to do so, but found I was still unable to download any sound files. It turns out that you can only download sound files at all on the most expensive premium subscription, but the site makes this sufficiently unclear that I only realized that this was the issue when I googled it and found out that other people have been complaining about the same issue for years. Company representatives have been saying for years that they would do what they could to make their features more clear. They do not appear to have made any effort to clarify this issue, and it doesn't seem at all intuitive, or frankly reasonable, that the service of downloading sound clips should be available only at the highest tier of premium accounts. The only support they offer for resolving this issue is with upgrading your paid account, and I do not want to upgrade to a $25/mo monthly prescription in order to download a single short sound clip.

Reply from Videvo.net - Free Stock Footage
Predatory
They didn't make it clear that the lite package doesn't include any sounds. This thing is bull.

Reply from Videvo.net - Free Stock Footage
THIS IS A SCAM!!!!
THIS IS A SCAM!!!!! DO NOT USE THIS SITE!!
tried to purchase subscription and it keeps saying "Can't process payment" even though i know i have the funds. then i try to pay with PayPal but it brings me to a "developer/paypal page with alot of links that doesnt even make any sense. Like i expect to click a button and be brought to a page that i can enter in my information. TOTAL BOGUS and a WASTE OF MY TIME!

Reply from Videvo.net - Free Stock Footage
I want my money back!
after subscribing, I downloaded a song, used it in one of my videos, and got rejected by YOUTUBE! WOW! I want my money back!
Great service
Great service. I left a message and they answered pretty quickly. I found what I needed for a project I'm working on and I also keep seeing useful footage and tracks. It's getting me pumped.
This platform is very good ...but some videoclips I can't find which i want ..but in this price plan this is the best
This platform is very good ...but some videoclips I can't
I paid for five premium downloads
I paid for five premium downloads, found sound effect clips I wanted and then found out I have to pay $25 for the pro package even if all I want is a single 30-second sound clip. I was willing to pay $5 for it. Apparently, that's only good for full videos. I don't need or want a full video.
This is stupid. Five paid-for premium downloads should include the whole library. It's misleading and predatory.

Reply from Videvo.net - Free Stock Footage
Outstanding resource and excellent…
Outstanding resource and excellent service! The service team is very fast to respond and help. Definitely recommend!

Reply from Videvo.net - Free Stock Footage
Awesome company
Awesome company! I've used their stock videos as backgrounds and overlays for my livestreams and I like their vast collection. Their pricing is good as well for what you get. I would definitely recommend Videvo.

Reply from Videvo.net - Free Stock Footage
I loveeeeeeeeee this company
I loveeeeeeeeee this company. Extremely professional and amazing stock video quality, BTW the way I wrote love is not a typo ❤️❤️❤️❤️❤️❤️

Reply from Videvo.net - Free Stock Footage
Good customer service
Team was helpful, quick response. Acknowledged an oversight on payments for CAD users

Reply from Videvo.net - Free Stock Footage
Videvo is the very best site for my…
Videvo is the very best site for my stock video clips for my music videos! Excellent largest selection I have ever seen! Excellent and fair price!

Reply from Videvo.net - Free Stock Footage
Very easy to use and valuable resource…
Very easy to use and valuable resource for creators!

Reply from Videvo.net - Free Stock Footage
Login problems
Had issues with login , treid multiple times but with no luck. Problem was fixed and adjusted accordinlgy my needs.
Thank you Tom

Reply from Videvo.net - Free Stock Footage
Great service
Great service, had a lot of videos that I used for a project! Great customer service as well.

Reply from Videvo.net - Free Stock Footage
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